Trusted Agent profile · Poole

Leaders Lettings Poole reviews

4.6

★★★★★ Excellent

425 reviews across 1 platform

154a High Street, Poole, BH15 1DN

Leaders Lettings's office in Poole, at 154a High Street, is rated 4.6 out of 5 across 425 reviews on 1 platform, including 425 Google reviews rated 4.6.

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4.6 / 5

425

Reviews on Google

This office

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Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

Had a viewing with Charlie who was vert funny and nice Thanks for raising for booking it

Chantel · 5 August 2024

Agent replied · 26 August 2024

Dear Chantel Mettle Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie who was great and really helpful

Thusitha · 4 November 2024

Agent replied · 11 November 2024

Dear Thusitha Galagedara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie who was amazing and patient, thanks so much!

Essi · 25 September 2024

Agent replied · 25 October 2024

Dear Essi Bone Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a great viewing with charlie organised by raissa very helpful and detailed team at leaders

Angela · 5 August 2024

Agent replied · 26 August 2024

Dear Angela Mettle Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Spoke to a lovely person called Ronnie. Really helping me and my family. Answering all questions and very informative. Look forward to moving with you. Keep it up. Thanks for your kind and helpful support.

Martin · 12 June 2023

Agent replied · 11 June 2024

Dear Martin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Since Connor Marshall-Bent took over my account he has provided prompt information and support. He has shown diligence and humour in, at times, delicate situations.

Jane · 12 February 2024

Agent replied · 11 June 2024

Dear Jane Jen (jj) Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie today who helped me and showed me another property gor me to view. Very good and helpful

Althea · 12 April 2024

Agent replied · 11 June 2024

Dear Althea Robles Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Charlie organized a viewing for us was very helpful and fast

Deepthi · 18 October 2024

Agent replied · 11 November 2024

Dear Deepthi Karthika Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie and he was very helpful:)

Kate · 28 October 2024

Agent replied · 11 November 2024

Dear Kate Williamson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie, went very well, punctual, professional, polite, personable.

Michael · 25 September 2024

Agent replied · 25 October 2024

Dear Michael Newman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recieved great service from Charlie who was very helpful on the viewing. Very good agency and fast to respond

Crys · 12 May 2024

Agent replied · 11 June 2024

Dear Crys Busu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie. He explained everything really good.

KS · 11 October 2024

Agent replied · 11 November 2024

Dear Ks Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Please DON'T GO TO THE LEADERS you will struggle to get your deposit money back. I haven't got my money back it's 2 months, I'm calling everyday but no help at all.😡😡 …

Devine · 12 June 2023

Agent replied · 11 June 2024

Dear Devine Krishna, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Zach Braid presented the property professionally and with a friendly character. He was able to answer all the questions I had. My first dealing with Leaders and it was a very positive experience.

Geoff · 12 June 2023

Agent replied · 11 June 2024

Dear Geoff, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing wifh Charlie who was very helpful and posotive on the viewing.

Rejo · 27 July 2024

Agent replied · 26 August 2024

Dear Rejo Sebastian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Charlie booked us for a viewing was very efficient and easy to deal with

Cyriac · 27 July 2024

Agent replied · 26 August 2024

Dear Cyriac Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Its a nice experience with leaders, and specialy charlie was helped a lot.. Thank you for amazing flat....

Vishnu · 12 May 2024

Agent replied · 11 June 2024

Dear Vishnu Subrimanyam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie, very knowledgeable and on time.

Adrian · 25 September 2024

Agent replied · 25 October 2024

Dear Adrian Wheatley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Very professional service from Mike and his team in finding us new tenants. The energy and enthusiasm from Jake was outstanding. I would highly recommend Leaders in Poole if you want good service that produces results!

Linda · 12 June 2020

5/5

Google

Had a viewing wigb charlie who waa very helpful

Guljinder · 25 September 2024

Agent replied · 25 October 2024

Dear Guljinder Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very helpful and continued checking for the right apartment for me.

Dorcas · 20 August 2024

Agent replied · 25 October 2024

Dear Dorcas Akinlose Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing with Charlie who was friendly and helping me

Pradeep · 12 August 2024

Agent replied · 26 August 2024

Dear Pradeep M (pm) Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Horribly rude experience talking to them on the phone regarding a contract. Very snarky and unhelpful.

Ronan · 12 May 2024

Agent replied · 11 June 2024

Dear Ronan Treble, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Had a viewing with Charlie today. Very professional and called us about the property to inform us. thank you.

Akhila · 13 March 2024

Agent replied · 11 June 2024

Dear Akhila Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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