Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a viewing with Charlie who was vert funny and nice Thanks for raising for booking it
Chantel · 5 August 2024
Agent replied · 26 August 2024
Dear Chantel Mettle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie who was great and really helpful
Thusitha · 4 November 2024
Agent replied · 11 November 2024
Dear Thusitha Galagedara
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie who was amazing and patient, thanks so much!
Essi · 25 September 2024
Agent replied · 25 October 2024
Dear Essi Bone
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great viewing with charlie organised by raissa very helpful and detailed team at leaders
Angela · 5 August 2024
Agent replied · 26 August 2024
Dear Angela Mettle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSpoke to a lovely person called Ronnie. Really helping me and my family. Answering all questions and very informative. Look forward to moving with you. Keep it up. Thanks for your kind and helpful support.
Martin · 12 June 2023
Agent replied · 11 June 2024
Dear Martin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSince Connor Marshall-Bent took over my account he has provided prompt information and support. He has shown diligence and humour in, at times, delicate situations.
Jane · 12 February 2024
Agent replied · 11 June 2024
Dear Jane Jen (jj)
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie today who helped me and showed me another property gor me to view.
Very good and helpful
Althea · 12 April 2024
Agent replied · 11 June 2024
Dear Althea Robles
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlie organized a viewing for us was very helpful and fast
Deepthi · 18 October 2024
Agent replied · 11 November 2024
Dear Deepthi Karthika
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie and he was very helpful:)
Kate · 28 October 2024
Agent replied · 11 November 2024
Dear Kate Williamson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie, went very well, punctual, professional, polite, personable.
Michael · 25 September 2024
Agent replied · 25 October 2024
Dear Michael Newman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecieved great service from Charlie who was very helpful on the viewing.
Very good agency and fast to respond
Crys · 12 May 2024
Agent replied · 11 June 2024
Dear Crys Busu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie. He explained everything really good.
KS · 11 October 2024
Agent replied · 11 November 2024
Dear Ks Singh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GooglePlease DON'T GO TO THE LEADERS you will struggle to get your deposit money back. I haven't got my money back it's 2 months, I'm calling everyday but no help at all.😡😡 …
Devine · 12 June 2023
Agent replied · 11 June 2024
Dear Devine Krishna,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleZach Braid presented the property professionally and with a friendly character. He was able to answer all the questions I had. My first dealing with Leaders and it was a very positive experience.
Geoff · 12 June 2023
Agent replied · 11 June 2024
Dear Geoff,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleHad a viewing wifh Charlie who was very helpful and posotive on the viewing.
Rejo · 27 July 2024
Agent replied · 26 August 2024
Dear Rejo Sebastian
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlie booked us for a viewing was very efficient and easy to deal with
Cyriac · 27 July 2024
Agent replied · 26 August 2024
Dear Cyriac Thomas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIts a nice experience with leaders, and specialy charlie was helped a lot.. Thank you for amazing flat....
Vishnu · 12 May 2024
Agent replied · 11 June 2024
Dear Vishnu Subrimanyam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie, very knowledgeable and on time.
Adrian · 25 September 2024
Agent replied · 25 October 2024
Dear Adrian Wheatley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleVery professional service from Mike and his team in finding us new tenants. The energy and enthusiasm from Jake was outstanding. I would highly recommend Leaders in Poole if you want good service that produces results!
Linda · 12 June 2020
★★★★★ 5/5
GoogleHad a viewing wigb charlie who waa very helpful
Guljinder · 25 September 2024
Agent replied · 25 October 2024
Dear Guljinder Singh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful and continued checking for the right apartment for me.
Dorcas · 20 August 2024
Agent replied · 25 October 2024
Dear Dorcas Akinlose
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie who was friendly and helping me
Pradeep · 12 August 2024
Agent replied · 26 August 2024
Dear Pradeep M (pm)
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleHorribly rude experience talking to them on the phone regarding a contract. Very snarky and unhelpful.
Ronan · 12 May 2024
Agent replied · 11 June 2024
Dear Ronan Treble,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie today. Very professional and called us about the property to inform us.
thank you.
Akhila · 13 March 2024
Agent replied · 11 June 2024
Dear Akhila Thomas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.