Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful and effective team. In particular Mrs Linda Williams in Property Management, addressed my issue professionally and efficiently. Many thanks.PositiveResponsiveness, Professionalism
Ioannis · 12 June 2021
Agent replied · 11 June 2024
Hi Ioannis Katsimilis,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI cannot recommend Leaders Lettings in Poole enough. Especially agent Jake Burke. Jake was extremely proactive and kept in regular contact with myself and my partner whilst looking for a rental property, although we eventually found through another agent i will definitely be recommending Leaders to anybody looking to rent in the local area! definite 5 stars! *****
Jack · 12 June 2020
★★★★★ 5/5
GoogleJust had a viewing at the sloop in Poole, Charlie the Agent showed me around very knowledgeable and very helpful . Would recommend Leaders to friends and family
Nicholas · 8 November 2024
Agent replied · 8 December 2024
Dear Nicholas Maddicks
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleSophie has given the service we expect with good manner and appropriate professionalism
Linda · 26 March 2026
★★★★★ 5/5
GoogleA great team at Poole Leaders
Everything dealt with in a quick & easy way.
Thanks to Scott & Peter for giving their time to help find the right property. A great management team, get things sorted out quickly & with no fuss.
All over seen by Tony Wilson where nothing is to much trouble.
Thanks for all your help
Phil · 13 June 2018
★★★★★ 5/5
GoogleHad a view with Charlie. Thanks for you help. Much appreciated. Nice one. Thanks 🙏 …
Prasad · 25 March 2025
Agent replied · 11 October 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI have been worried about finding a new place to live recently until I met Raissa and Charlie. Their enthusiastic assistance and patient provision of information and services made me very satisfied.
Gar · 27 July 2024
Agent replied · 26 August 2024
Dear Gar Chan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOllie in the leaders Poole office was amazing to deal with from start to finish. Very knowledgeable. As a new landlord he took the time to explain the various services, the relevant legal requirements etc. He has then found what so far has been a real quality tenant. Highly recommended
O · 12 June 2023
Agent replied · 11 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery impressed with Leaders through every step of the way in letting my new property. Peter was very professional and an asset to the company. A slick and pleasurable experience from start to finish. Cannot recommend this company highly enough. Thank you so much for all your help and for making this as stress free as possible.
Jonathan · 13 June 2019
★★★★★ 5/5
GoogleWhat a lovely experience! My husband and I recently viewed a property to rent with the lovely Daisy Double. She was so helpful and efficient and answered all our questions with ease. We would highly recommend them xx
Felicity · 13 March 2024
Agent replied · 11 June 2024
Dear Felicity Townsley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service and very helpful with any questions or issues I had.
Daniel · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleEllie is always extremely helpful when I have any queries relating to my property. Would definitely recommend!
Callum · 12 June 2021
Agent replied · 11 June 2024
Hi Callum Watkins!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleMoved in last week. Ellie has been very quick to reply to issues. Enjoying our new flat.
Daniel · 12 June 2021
Agent replied · 11 June 2024
Hi Daniel Moore,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Poole (Lettings). We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have been with Leaders Pool for 20+ years, always great professional service. The new Property Manager Connor Marshall-Bent has recently taken over my account and carrying on with their sterling work!
Simon · 9 June 2024
Agent replied · 26 August 2024
Dear Simon Hooker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDealing with Leaders has been a pleasure from start to finish. Daisy Double in particular has been so kind and helpful and I cannot recommend her enough; extremely professional and friendly with fantastic communication. 5 stars!
Hannah · 13 March 2024
Agent replied · 11 June 2024
Dear Hannah Renton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is my first property that I have rented out with Leaders. This being the second year, the service provided has always been first class. My initial contact with Mike and Jake at the Poole office reassured me I had made the right choice. Today (26/10) a problem occurred with the alarm at the property and Ellie Tripp dealt with the matter swiftly.
Matthew · 12 June 2021
Agent replied · 11 June 2024
Hi Matthew W,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe moved from one property to another within Poole and both are looked after by Leaders. Staff involved (O.S.) showing us the new property and helping us with all relevant paperwork were superb !! Staff were efficient, very friendly and always helpful, many thanks !!
Chris · 12 June 2023
Agent replied · 11 June 2024
Dear Chris,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleExcellent Service from Raissa, very helpful and made the whole process easy , cannot rate her highly enough
AJ · 1 December 2024
Agent replied · 8 December 2024
Dear Aj Gritt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFirst class customer service from Jake at Poole office.
We have managed to secure a new home with Jake help, had an opportunity for a viewing at short notice, he bent over backwards to help get the property with our circumstance, professional communication from start till the end, knowledgeable, polite and knows about customer service
Zsolt from Drake roadPositiveResponsiveness, Professionalism
Zsolt · 27 August 2021
Agent replied · 11 June 2024
Hi Zsolt Rambola,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Poole (Lettings). We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleThe team at Poole are very helpful and efficient, Scott, Peter & Tony who we dealt with ensured a very smooth move in to our new property and the after service by the maintenance team Linda & Phil has been very quick and efficient, we are very happy overall with the complete service.
Marisa · 13 June 2018
★★★★★ 5/5
GoogleRonnie has been excelent in helping to get our new rental property sorted our, he has been extremely well mannered and an all round pleasure to converse with.
Liam · 12 June 2023
★★★★★ 5/5
GoogleOllie at leaders is honestly so amazing! I have had so many questions for him since we found our new home and he's answered every single question we asked! He is so helpful, so kind and I honestly would have struggled without his help!
Thank you all at leaders for everything!PositiveResponsiveness, Quality, Professionalism, Value
Megan · 12 June 2022
Agent replied · 11 June 2024
Dear, Megan Stokes, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMaud Craven in Property Management is always very helpful and responsive.PositiveResponsiveness, Professionalism
Laura · 12 June 2021
Agent replied · 11 June 2024
Hello Laura Hare
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleWas impressed by professionalism of Raissa who assisted me with my viewings. She patiently answers every questions with ease.By far the best customer service...
Rod · 27 July 2024
Agent replied · 26 August 2024
Dear Rod Philrock
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
