Every review we hold for the Poole office, from every platform, shown as written. First names only.
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5/5
GoogleWas impressed by professionalism of Raissa who assisted me with my viewings. She patiently answers every questions with ease.By far the best customer service...
Rod Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Rod Philrock
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI contacted Leaders regarding a property listed on their website and was assisted by Ronnie, he was friendly and professional and assisted where he could. I believe he would be an asset to Leaders and i hope he goes a long way!
Talia Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Talia Fanner
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFantastic experience, very pleased! Hassle free, professional service. Thanks Oliver
ArnoldJ-87 Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Arnoldj-87,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI recently moved in to rent a flat with leaders. Jake Burke (Leaders Agent) was superb - from immediate initial contact to instructions beforehand, to several messages during the move in to check everything was ok. brilliant flat, extremely clean and close to everything. would 100% recommend !PositiveResponsiveness, Quality, Professionalism, Value
Herty Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Herty Mawuena,
Thank you for the great review of our Leaders Estate Agents Poole (Lettings) team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
GoogleThank you Leaders, Elenor is a really good professional
Jaldeep Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Jaldeep Katwala,
Thank you for the great review of our Leaders Estate Agents Poole (Lettings) team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleI have recently spoken to Raissa at Leaders and she has been really friendly and helpful. I highly recommend Leadersπ β¦
Mitali Β· 12 August 2024
Agent replied Β· 26 August 2024
Dear Mitali Ratnaparkhi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlie very helpful on the viewing showed us around and answered all of our questions
Dr Β· 8 November 2024
Agent replied Β· 8 December 2024
Dear Dr. Sanjoy Biswas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIt was a pleasure to work with Zach who could not have been more helpful and really went out of his way to understand our situation and needs. We are rental clients and would highly recommend Leaders as an agency.
James Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear James
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleI had a viewing with Raissa, and it was an excellent experience. She was exceptionally professional and made the process smooth and informative.
Disan Β· 27 June 2024
Agent replied Β· 26 August 2024
Dear Disan P Lal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleI am really very impressed by Ronnie's prompt response to my request for a house, your politeness and willingness to help is next to none, I will recommend your agency anytime anyone needs help in finding the right house.
Obedience Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Obedience
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
Googlewas very impressed with the quality of service offered by Leaders Estate Agency. They were very responsive to emails/calls and were knowledgeable about the local market. Ronnie in particular has been brilliant in helping me with my house searching.
Pri Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Pri
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlie and Raissa from leaders were very helpful and full of information
Sadit Β· 5 December 2024
Agent replied Β· 25 December 2024
Dear Sadit Shafi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRonnie at Leaders has been fantastic over the last few days. Efficient in providing clear information and helping me find tenants for my property. Much appreciated as this can be a drawn out process sometimes .PositiveProfessionalism
Kate Β· 27 August 2023
Agent replied Β· 11 June 2024
Dear Kate,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleHad a great viewing with Charlie, so easy to book and great communication would recomend.
Lidhin Β· 18 October 2024
Agent replied Β· 11 November 2024
Dear Lidhin Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleI must say that I was really impressed with the professional and responsive attitude of my letting agent Jake. He helped me through the process of renting a property and they provided me with all the assistance to move to my new home. Looking forward to buying a property with leaders.PositiveResponsiveness, Quality, Professionalism, Value
Comfort Β· 27 August 2021
Agent replied Β· 11 June 2024
Hello Comfort Krah, we appreciate you taking the time to leave us this great feedback about Jake at our Leaders Poole branch. We hope we can be of assistance to you again in the future.
Kind regards
Customer Care Team
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5/5
GoogleHad 2 viewings today with Charlie and Helen who were very great and informative
Sanjay Β· 28 October 2024
Agent replied Β· 11 November 2024
Dear Sanjay Rana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA great management team, getting things sorted out quickly & with no fuss."
Dorset Β· 8 November 2024
Agent replied Β· 8 December 2024
Dear Dorset Car Centre Poole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlie very helpful on viewing flat with me.
Would recommend leaders and charlie
Tanuja Β· 8 November 2024
Agent replied Β· 8 December 2024
Dear Tanuja Meduri
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMaud Craven has been our property manager for several years now and she has always provided management services of the highest standards, resolving issues with the minimum of contact with myself.
Cathy Β· 12 June 2022
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5/5
GoogleI was impressed with the professionalism and local market knowledge displayed by both Ollie and Jake when I recently approached Leaders with a view to renting a 2nd property. They were patient, understanding, efficient and very pleasant to deal with. I would not hesitate to recommend them.
Richard Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Richard,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience with Leaders has been great. They are very quick to respond. Daisy showed us a viewing she is very friendly and professional.
Laura Β· 12 April 2024
Agent replied Β· 11 June 2024
Dear Laura Giles
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad a viewing with Raissa and she was really helpful.. thank you :)
Vince Β· 18 October 2024
Agent replied Β· 11 November 2024
Dear Vince Ramkhelawon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders (Poole) Lettings team is professional, efficient and has always delivered a first class service for us. I would like to make a special mention of our Property Manager, Ellie Tripp, who always goes the extra mile. She is personable and easy to deal with. She is an asset to the company.PositiveProfessionalism
Roger Β· 27 August 2021
Agent replied Β· 11 June 2024
Hello Roger Massey
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleIβve used Leaders as a Landlord for many years whilst living overseas & UK
My property manager Maud Craven has always
Been very professional and of great help
She was great support and always gave good advice to me & her Tenants.
I would not hesitate to use Leaders for my next
Property.
Georgina Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Georgina Baxter!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.