Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe secured our mortgage through Gemma who managed to get us an offer that several other mortgage advisors could not or did not put enough effort to it! She was very patient with us and responded to several changes that happened during the process in a positive and constructive way.
T · 24 October 2022
★★★★★ 5/5
GoogleWe bought our first property with the help of Gemma Carmichael - we would have definitely been lost without her! Nothing was too much trouble and she was so friendly and knowledgeable. Every query was answered speedily and helpfully which made the process so much easier. We couldn't recommend her enough!
Suzy · 12 June 2022
★★★★★ 5/5
GoogleWe secured our mortgage through Gemma who managed to get us an offer that several other mortgage advisors could not or did not put enough effort to it! She was very patient with us and responded to several changes that happened during the process in a positive and constructive way.
Dr · 12 June 2022
★★★★★ 1/5
GoogleI've had better! We paid a lot of money for a mortgage we all ready had access to. They put the property we offerd on, for sale, even though it was un-mortgageable. No communication between sales team. At the end of it all they sold on my personal mobile number to utilities companys, TV, gas, and electronic. I personally will never use again.
John · 13 June 2017
★★★★★ 5/5
GoogleWould like to thank the team at Fox & sons expecially Joel & Calvin for selling my property first day it was up for sale. Had been on with other agents and didn't sell. The team are very friendly, informative and professional.PositiveResponsiveness, Quality, Professionalism, Value
Rian · 26 August 2021
★★★★★ 5/5
GoogleI used Gemma Carmichael recently for the purchase of my first home and I couldn't recommend her any more. She was responsive, always available and made the whole process very straight forward and easy. Thanks! :)PositiveResponsiveness, Professionalism
Ashley · 26 August 2022
★★★★★ 1/5
GoogleTerrible company, trying to auction off a wrongly repossessed home which the asset company used a dormant company since 2005 to forcefully remove the homeowner and her family with fake high court document, no Warrant and the HCEO (Mark King) was not registered on either of the mandatory registers.
Jonathan · 12 June 2020
★★★★★ 1/5
GoogleMy brother is letting his flat out via Fox and Sons and paid a 2% premium to guarantee payments on time each month. The first month paid on 21st September and now it is the 12th October and still not paid for this month. Use another agent if you can.
Mark · 13 June 2018
★★★★★ 5/5
GoogleRussell helped me with my re-mortgage earlier this month, he was very helpful and assisted me in finding the best deal for my needs. I even saved some money from my previous rate, so would definitely recommend him to anyone looking for their next mortgage product.
Louis · 13 June 2019
★★★★★ 1/5
GoogleI wouldn't give a star if i had a choice, fox and sons steal people homes on false paper work devalue the place and place them in auction they are criminals as working with the banks to steal and working with unofficial thugs
Amanda · 12 June 2020
★★★★★ 5/5
GoogleOur mortgage advisor provided us with really good advice throughout the whole process, she was always incredibly responsive (and patient whenever we had issues!). Would highly recommend !!PositiveResponsiveness, Quality, Professionalism, Value
Janice · 12 June 2022
★★★★★ 5/5
GoogleCalvin and Jack are a professional winning Team. We have been extremely impressed with their Positivity and focus to achieve a successful Sale. Thank you 'Team' :)PositiveResponsiveness, Professionalism
Matthew · 12 June 2021
★★★★★ 5/5
GoogleI recently bought a property in Poole through Fox & Sons and can highly recommend any dealings with Joel who guided me through the process very professionally and was very helpful!
AK · 12 June 2020
★★★★★ 1/5
GoogleStill waiting for a call back regarding property for lease
Sachin · 12 June 2023
★★★★★ 5/5
GoogleAnna handled my remortgage from start to finish, with all the points in between, friendly and professional at all times. Highly Recommended.PositiveProfessionalism
Ian · 26 August 2021
★★★★★ 5/5
GoogleFantastic service and nothing was too much trouble. Would definitely recommend to anyone looking for mortgage services.PositiveResponsiveness, Quality, Professionalism, Value
Jason · 26 August 2021
★★★★★ 2/5
GoogleSite not very clear, not easy to find what you looking for
Marcin · 12 June 2022
★★★★★ 5/5
GoogleVery helpful and very responsive
Shaun · 12 June 2021
★★★★★ 1/5
GoogleThey don't bother to reply our questions
Sukru · 12 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
David · 12 February 2024
Agent replied · 11 June 2024
Thank you David for leaving us a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Colin · 16 August 2023
Agent replied · 11 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePeople are nice :)
Passing · 17 July 2023
Agent replied · 11 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Jordan · 12 June 2023
★★★★★ 3/5
GoogleRating only, no written review.
Tammy · 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.