Carter Shaw Poole reviews

★★★★★ 5/5

Trustpilot

Expert knowledge of the market

Ian offers years of experience, expertise and lots of advice. Goes above and beyond. No detail is too small. We are so pleased to have found Ian fir our recent property see.

Maria · 27 March 2024

★★★★★ 1/5

Google

I phoned to view a property for BTL. The estate agent said they'd phone back for a viewing time. They never phoned back. This is 4 days ago.

Laura · 16 April 2021

★★★★★ 5/5

Trustpilot

Amazing and quick service

A highly efficient workforce, keeping me informed of progress all the way through. Would have no hesitation in recommending this company if you want a quick and successful sale, my thanks goes to the whole team

Heather · 31 December 2015

★★★★★ 5/5

Google

I found Rob and George to be professional also kind caring and always ready to help with any problems I had with the property. I did not think i would find such a great Estate Agents but they are the best I have ever used More people should know about them I cannot fault them on anything

M · 16 April 2021

★★★★★ 5/5

Trustpilot

Ian provided a fantastic service…

Ian provided a fantastic service throughout our recent property purchase. Rarely have I come across an agent so proactive in keeping the process moving along at pace.

Steve · 29 March 2024

★★★★★ 1/5

Google

Avoid as a letting agent. Unless you want to be tangled in an endless, bitter dispute over the deposit with them. Dirty game...

Vıktor · 16 April 2021

★★★★★ 5/5

Google

Great service from Rob at Carter Shaw - even though they were the Vendor's estate agents, they kept me informed every step of the way and treated me like I was also their client. I would highly recommend them and will be back to use them in the future when I come to sell!! Thank you so much for all your help.

Joanna · 11 June 2018

★★★★★ 5/5

Google

Tasha in lettings is a godsend. She has been so helpful and tenacious in supporting in a very challenging situation. Highly recommend to other landlords.

Gemma · 28 March 2024

★★★★★ 5/5

Trustpilot

We love Ian at Carter Shaw

We love Ian at Carter Shaw. What a wonderful, helpful, honest and reassuring man.

Nicola · 27 July 2024

★★★★★ 1/5

Google

Terrible service and They have no respect for customers. I cant wait to see them going out of business very soon

El · 11 June 2019

★★★★★ 1/5

Google

What a joke. Reported an issue with them on behalf of 15 Evering Avenue for a non stop alarm keeping us up since Friday. Noone has turned up to disable the alarm. Weekend ruined. Not even able to replace a fence panel in 2 months either. Wasters.

P · 24 October 2020

★★★★★ 1/5

Google

I rented a flat with them. They are really incapable. They unlocked my flat without notice. Come always behin my door and check me. They do not believe we don't have noise. The neighbor had complained about water pump noise they send the …

Maryam · 16 April 2021

★★★★★ 1/5

Google

What a joke. Reported an issue with them on behalf of 15 Evering Avenue for a non stop alarm keeping us up since Friday. Noone has turned up to disable the alarm. Weekend ruined. Not even able to replace a fence panel in 2 months either. Wasters.

Paul · 10 June 2020

★★★★★ 5/5

Trustpilot

Rob @ Carter Shaw handled both our sale …

Rob @ Carter Shaw handled both our sale and purchase within a chain, in a tight timeframe. His local knowledge and hard work liaising with all parties in the chain definitely assisted in smoothing the process and delivering a successful move for everyone in the chain. His professionalism was a refreshing change.

Ben · 6 April 2017

★★★★★ 5/5

Google

Rob and George are polite, courteous, caring, and provide good old fashioned service, which is sadly lacking in other companies these days. Kept us informed all the way through, and nothing is too much trouble for them. Thanks guys!PositiveResponsiveness, Professionalism, Value

V · 10 June 2021

★★★★★ 5/5

Trustpilot

I am a first time buye

I am a first time buyer. Rob at Cartershaw helped me buy a lovely flat near Poole quay. He is very professional, flexible and honest person. He is very polite and flexible as well. The whole team of CS is wonderful. I would highly recommend CS.

Mohamed · 11 March 2019

★★★★★ 5/5

Google

Rob and George are polite, courteous, caring, and provide good old fashioned service, which is sadly lacking in other companies these days. Kept us informed all the way through, and nothing is too much trouble for them. Thanks guys!

Rescue · 16 April 2021

★★★★★ 1/5

Google

Poor messaged 3 times no reply

Stuart · 16 April 2021

★★★★★ 1/5

Trustpilot

Think Twice before dealing with them

Badly managed average agency with useless staff and ignorant owner

Size · 8 January 2019

★★★★★ 5/5

Google

Brilliant service and highly recommend!

Antony · 28 March 2024

★★★★★ 5/5

Google

Such a friendly and super helpful group of estate agents! Help me sell my house, despite lease issues and a lockdown. Would definitely recommend - nothing but good things to say about Carter Shaw.

Rebecca · 16 April 2021

★★★★★ 5/5

Google

I used Carter Shaw to sell my house in Parkstone, the service from start to finish was excellent, they really pushed to get me the maximum price and took the time and effort to iron out all of my little worries.

Craig · 11 June 2016

★★★★★ 5/5

Google

I used Carter Shaw when I was looking to buy a Property and I found them extremely helpful and professional..... They had extensive knowledge of the local area and made the buying process relaxing and stress free! Great Work

Beth · 11 June 2018

★★★★★ 5/5

Google

Very helpfull and supportive throughout the whole process from start to finish. Thank you Carter Shaw. We would definitely recommend you to friends and family.

Danny · 16 April 2022