Trusted Agent profile · Pontypridd
★★★★★
235 reviews across 2 platforms
94 Taff Street, Pontypridd, CF37 4SL
Peter Alan's office in Pontypridd, at 94 Taff Street, is rated 4.5 out of 5 across 235 reviews on two platforms, including 230 Google reviews rated 4.5.
Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Peter Alan would have been mediocre and overpriced, had it not been for Rhys (Minty). He really went above and beyond to ensure I was completely happy with my new flat - he even got the builders back in, to complete some finishing touches that had been overlooked! I can't thank you enough Rhys, really made a big difference to the whole process. You've got the patience of a saint! ;)
5/5
GoogleMe and my boyfriend decided to move to Wales and whilst looking for places to rent within Pontypridd area, Ben helped us a lot. He is the first agent who takes into consideration what we actually want from a house and he is doing his best in trying to get the perfect place for us. We are even more excited about moving there!PositiveResponsiveness, Professionalism
5/5
GooglePeter Alan lettings arranged the rental for our house. Sarah and Rhys very helpful. Everything went incredibly quickly and smoothly!
5/5
GooglePeter Alan were absolutely fantastic. I was looking for a suitable place to move after being divorced and they were able to connect me with a place that directly matched my needs.
5/5
GooglePeter Alan have been really great to work with, responsive, friendly and professional. Cerys showed us around and happily made herself available for a second viewing, kept us up to date and checked in ..... highly recommend!
5/5
GoogleBig thank you to Mark Wilton from Peter Allen for all his help. Very professional and excellent service.
5/5
GoogleProfessional and lovely to deal with, especially Jess, who was our main contact, thanks guys
5/5
GoogleI went into peter Alan for there mortgage advise, Mark wilton has been dealing with our account and he was fantastic kept us up to date all the way and anytime we had a question i was able to pick up the phone and ask him anything any time which was nice to have especially when getting your new home highly recommended.
5/5
GoogleI really appreciate luke and cait help on the renting property we recently moved in. It was really smooth process and they explained everything clearly. Easy to communicate via emails. Good luck with you guys
5/5
GoogleBrilliant customer service very helpful. Goes above and beond for u. Thanks Sarah.
5/5
GoogleFirst class letting agency with a warm, friendly and efficient approach to business. Cannot speak highly enough of Peter Alan in Pontypridd and in particular the great service I've received from both Sarah and Rhys. Would definitely recommend any landlord in the area getting in touch with them if you have any properties you're looking to rent out.
5/5
GoogleI used Peter Alan for their mortgage broker services. I’d highly recommend this service, especially their broker Mark Wilton to anyone! Kept me updated and offered his full support every single step of the way. If I had any questions he was always open to answering them. Thanks to him I’ll be picking up my keys in November!!
5/5
GoogleWas moving from Newport a little further up and found a property we loved, Ben from Peter Alan offices was absolutely amazing helping us move in even with a few hurdles on the way. Ben you are a credit to your company thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleWe purchased a house and appointed Peter Alan as our agents to manage the property. Lettings Manager, Sarah Cule, goes beyond and above her call of duties. We have total piece of mind knowing that any problems we encounter, she is just a phone call away. An asset to Peter Alan.
1/5
GoogleAwful place, they lie constantly and never return your call.
5/5
GoogleWas moving from Newport a little further up and found a property we loved, Ben from Peter Alan offices was absolutely amazing helping us move in even with a few hurdles on the way. Ben you are a credit to your company thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had excellent service from our mortgage adviser Leonie she was very professional and very friendly, she made the process very smooth how helpful she was
2/5
GoogleDifficult to get hold off... Doesn't return calls... Told to call back by 11am this morning... Both letting and sales on answerphone after 15 calls... Think Ben enjoys making things up. Had a previously bad experience with them. In the past.. Nothing changed it would appear..NegativeResponsiveness, Professionalism
5/5
Googlejust rented a property through peter alan, all staff were amazing and got the property rented out in next to nothing time, They even went out of thier way to make me one of the nicest cups of teas iv had in a while Thanks to sarah and rhys for all thier help
5/5
GoogleRhys and Sarah from the lettings team were both extremely helpful in helping my partner and myself from the initial viewing of a property to rent right through to us getting the keys and signing the contracts, nothing too big or small for them to help with. Would definitely recommend renting with them.
5/5
GoogleWe've used Peter Alan for many years. Mark wilton the mortgage advisor has been absolutely fantastic. Three times we've used him and we've always presented him with challenging circumstances and he's always come through and got us the house in the end. Very Professional, knowledgeable and wouldn't hesitate to recommend
5/5
GoogleSarah Cule in lettings is an absolute superstar. A true credit to the organisation, always going above and beyond and has always provided fantastic service. Every branch should have a Sarah. Would give 10 starts if allowed!PositiveResponsiveness, Professionalism
5/5
GoogleHad a very stress free process in viewing and buying house through peter alun Pontypridd. We saw Mark Wilton their mortgage advisor who was brilliant through out, his vast knowledge and experience showed and we are happy with outcome of our mortgage and would definitely go back for future mortgages and advice!
5/5
GoogleAbsolutely amazing service from Sarah and quick responses to us She did everything in her power to assist us with everything we needed and we are truly grateful and appreciate everything she has done to make our move run smoothlyPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Pontypridd office has 235 reviews across two platforms: 230 on Google, 5 on Facebook.
Peter Alan Pontypridd is rated 4.5 out of 5 across all 235 reviews, and 4.5 out of 5 on Google from 230 reviews.
Peter Alan Pontypridd, 94 Taff Street, Pontypridd, CF37 4SL.
