5/5
GoogleVery good service received. Highly recommended
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
Trusted Agent profile · Pontypridd
Darlows Pontypridd reviews
★★★★★
747 reviews across 2 platforms
85 Taff Street, Pontypridd, CF37 4SL
Darlows's office in Pontypridd, at 85 Taff Street, is rated 4.4 out of 5 across 747 reviews on two platforms, including 402 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Darlows won in 2026.
Awards
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAdvisor was very fast and even had a…
Advisor was very fast and even had a lovely conversation.
5/5
TrustpilotI had an unexpected situation that…
I had an unexpected situation that popped up I phoned and Louise pugh answered my call and I just want to say she was fantastic and sorted everything out for me thanks again Louise x
5/5
GoogleI was very impressed with the service and dedication of Charlotte Shaddick at this agency!PositiveProfessionalism
Agent replied · 15 June 2024
Thank you for giving us a 5* review
5/5
GoogleThey were brilliant from start to finish. Geraint always keeping me up to date and doing what he could for me. I would highly recommend them to anyone!
Agent replied · 15 June 2024
Dear Jade Songhurst, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!
5/5
GoogleDue to the time of selling [ Covid] I feel Darlows response to my queries has been very good.I would recommend
Agent replied · 15 June 2024
Thank you Barbara for taking the time to review our services , we really appreciate it
5/5
GoogleGayle and the rest of the team have been amazing in dealing with my first home purchase! Many thanksPositiveResponsiveness, Quality, Professionalism
Agent replied · 15 June 2024
Thank you for giving us a 5 star review we really appreciate it
5/5
GoogleThe Pontypridd Darlows team are amazing. They have extremely good knowledge and are very approachable. They are always helpful and no query ever seems too much trouble to answer.
Agent replied · 15 June 2024
Dear Paul J, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review!
4/5
TrustpilotGot through eventually
Got through eventually, but Zara was very helpful
5/5
GoogleEarly stages yet but really pleased ,made me feel at ease and explained everything
Agent replied · 15 June 2024
Thank you Carol for giving us a 5* review, we really appreciate it
5/5
GoogleVery good experience.
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
5/5
GoogleGreat service!! Would recommend to anyone looking to invest into property. Very informative.
Agent replied · 15 June 2024
Thank you Ammz for giving us a 5* review, we really appreciate you taking the time
5/5
GoogleThanks very much for a very friendly and helpful service while I’ve been buying my new home Gayle. Couldn’t have asked for a more friendly experience.
Agent replied · 15 June 2024
Dear Madeleine Brindley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
TrustpilotZara Lawes and Tristram Hall have been…
Zara Lawes and Tristram Hall have been absolutely amazing. They go above and beyond in the service they provide. I can not recommend them enough.
Agent replied · 12 June 2024
Dear Marie-celine Glenn, Thank you for taking the time to leave us feedback. We hope to be of service to you again in the future. Best wishes, Darlows Albany Road (Lettings)
1/5
GoogleThey charged me £3700 on a 60k sale. She smiled while ripping me off just plan con people.NegativeQuality, Professionalism
Agent replied · 15 June 2024
Hi Ryan, please can you confirm which office you are referring to as we have no record of you on our books?
5/5
GoogleDespite a complicated situation Darlows staff were patient and very helpful. We felt very reassured they were doing their best for all parties. Excellent service, well done!!
Agent replied · 15 June 2024
Dear Paul Griffiths, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for leaving us this response!
5/5
GoogleGeraint Davies gets 5 stars from Me- Excellent manner, understanding, and responsive agent - Best ive dealt with for years! Keep up the good work!
Agent replied · 15 June 2024
Dear Dal Sidhu, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleTeam are amazing who managed everything I needed in finding a new house. Always came back to me immediately with offers of houses. Five stars :)
Agent replied · 15 June 2024
Dear Dumitru Denisiuc, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleMy purchase with Darlows couldnt have gone any smoother. Geraint in the Pontypridd office was excellent always helping & very responsive on any questions/matters. 10/10! Thanks.
Agent replied · 15 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGeraint from Darlows Pontypridd sold our house within 1 week of it going on the market. Simple sign outside the door and that was it. Firmly recommended.
Agent replied · 15 June 2024
Dear Amelia We always love to receive great feedback., Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleGreat service from Gayle Chapman. Helpful and professional at all times. Would recommend her to anyone buying or selling their property
Agent replied · 15 June 2024
Dear Justin Terrordactyl, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
TrustpilotDarlows manage a buy to let property…
Darlows manage a buy to let property for me and the services that they have provided to date have been great.
Agent replied · 12 June 2024
Dear Craig A, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your 5 star rating!RegardsDarlows Albany Road (Lettings)
5/5
TrustpilotZara - Darlows Lettings
Zara provided excellent service on a query about rent. She was very kind and solution oriented and quickly resolved my issue.
Agent replied · 12 June 2024
Thank you so much for your review. We are so pleased that Zara was able to assist you. Please let us know if there is anything else we can assist you with. Darlows Property Management
5/5
GoogleFriendly, helpful, professional and responsive to queries throughout a purchase.
Agent replied · 15 June 2024
Thank you Hannah for giving us a 5* review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Darlows Pontypridd
Has Darlows won any awards?
Yes. In The Trusted Agent 2026 awards: Darlows, Pontypridd won Platinum; Darlows, Merthyr Tydfil won Platinum; Darlows, Caerphilly won Platinum; Darlows, Brynmawr won Platinum; Darlows, covering Tonypandy won Trusted Agent.
