Darlows Pontypridd reviews

★★★★★ 4/5

Trustpilot

Great professional attitude

Great professional attitude from the staff at Darlows, good photos taken of a rental property I needed letting and good communication when they were contacting me. Only slight criticism is when I would try to contact them, not always possible. As I say, slight criticism, otherwise very friendly & efficient.

Sean · 25 June 2019

★★★★★ 5/5

Trustpilot

Would highly recommend

Dealt with Chloe after our move and she offered a first class service from start to end! Would highly recommend! Thank you Chloe and thank you for an excellent service!

Shannon · 28 August 2020

★★★★★ 5/5

Google

I have bought 3 Student Houses with Darlows since 2015. I have found Darlows helpful, informative, transparent and very professional. Buying or selling can be a long process, Darlows were very patient and Gayle & Diane provided great advice. Darlows are always my 1st choice, if buying or selling..

Jeremy · 17 June 2019

★★★★★ 4/5

Google

I have received excellent service and feedback on every step of the sale of my late mothers house from all the Darlows team in the pontypridd branch very professional people to deal with and approachable when the need arises Mr Paul Crockett

Paul · 16 June 2021

★★★★★ 5/5

Trustpilot

I'm clueless when it comes to renting…

I'm clueless when it comes to renting properties went into the Darlows for advice and spoke to a very helpful lady named Nicole, she explained what properties were available in my area and helped me find a shortlist of places that would accept me and my two dogs.

David · 29 August 2019

★★★★★ 1/5

Trustpilot

Pontypridd branch

Pontypridd branch. 3 occasions been in contact to arrange viewings of separate properties. To be told someone will call back to arrange and never happened. Would never sell a property with these agents. Really really poor. Potential sales slipping through fingers awful.

Anthony · 24 May 2021

★★★★★ 5/5

Trustpilot

I have recently chosen my new home and…

I have recently chosen my new home and used the company for all of the necessities entailed with renting a new property. This can be a very stressful process, but today the entire affair was wrapped up very nicely as I had the pleasure of meeting with Sam McAllister. The manner in which he conducted our inventory etc was highly professional, and he went above and beyond to answer any questions and queries that I had. A very friendly, approachable and well informed man, who has overall left a fantastic impression on behalf of the company. After being wished well in my new property, he left me with an overall great impression and looking forward to my new tennancy. Thank you!

Amy · 31 July 2019

★★★★★ 5/5

Google

The staff were very helpful and answered my many questions due to me being a first time buyer, Thanks.

Mansoor · 18 November 2023

★★★★★ 5/5

Trustpilot

We have recently rented a property with…

We have recently rented a property with the Albany Road team. We have had a great experience with them! Some phone communication has been tricky, however email responses are much quicker!We have been liaising with Tristram, who has been a dream! Thank you for making our move easier.

Raphaelle · 16 July 2019

★★★★★ 5/5

Trustpilot

Efficient and timely service

Efficient and comprehensive service with regards to property inspection and safety certification. Special mention for Louise Pugh who helped with all queries and produced Income/Expenditure statement at very short notice!

Senthil · 24 December 2022

★★★★★ 5/5

Trustpilot

Outstanding service from Ollie Hassani!

Outstanding service from Ollie Hassani! Highly communicative, knowledgeable with excellent advice and follow up. Ollie went above and beyond, even calling contractors out of hours. Highly recommend!

Sam · 14 December 2020

★★★★★ 5/5

Google

Excellent estate agents, regularly kept in touch throughout the process and was always keeping me informed as soon as something happened in the process.

Jack · 16 June 2023

★★★★★ 5/5

Google

Jackie at Darlows was brilliant. She kept in touch with me as a purchaser all the way - from start to finish. Thank you.

Nicola · 16 June 2023

★★★★★ 5/5

Google

We have bought numerous properties from Gayle over the years. She is brilliant! Always listens to the criteria, very professional and down to earth.

Shannon · 16 June 2023

★★★★★ 5/5

Trustpilot

Promt and efficient service

In the time that we had contacted Iestyn- he was very friendly and efficient. He emailed us when he said he would and sent information very promptly. Sorry we can't go ahead yet with buying a property. We will certainly ask for you in the future.

Rhoswen · 13 February 2024

★★★★★ 1/5

Trustpilot

CHARLATANS-DARLOWS ALBANY RD

Anyone thinking of renting their property or needing to rent a property through Darlows should stay clear of them. Their service is worse than appalling and they never answer emails or telephone calls. They are a complete shower of charlatans who are happy to take money but do nothing in return. If they approach you then run like the wind in an opposite direction. You use them at your peril.

Veronica · 11 November 2021

★★★★★ 5/5

Trustpilot

Efficient service!

Chloe at Darlows has been a star and helped me get what I need straight away with no issues, its great to get efficient service! Thanks Chloe :)

Heather · 22 July 2020

★★★★★ 5/5

Trustpilot

Had Darlows out to value my property…

Had Darlows out to value my property and I would like to say how impressed I was with Geraint who called and explained how you market properties different to other estate agents to gain the maximum price .. I will certainly reccomend him and Darlows

Susan · 5 March 2020

★★★★★ 5/5

Google

I am very pleased with the service I have received from Darlows specially from Courtney. I have found her very helpful, kept me up to date with the progress, very approachable with anything I'm not clear about and always returns my call straight away.

Emily · 16 June 2020

★★★★★ 5/5

Google

Both Hollie and Jackie have been very kind polite and helpful throughout , would highly recommend

Cerriann · 18 December 2023

★★★★★ 5/5

Google

Very professional through a difficult sale. Always available on the end of the phone to solve problems, and responded quickly. Very friendly service

Paul · 16 June 2023

★★★★★ 5/5

Google

Friendly professional and very helpfull i now know a lot more abought buying a house then prior to my meeting. Would definitely recommend

Mark · 16 June 2023

★★★★★ 5/5

Google

Jackie Morgan, you are amazing. Many thank to you for a smooth purchase. Very professional and super fast with communication. Until next time!

Haji · 16 June 2023

★★★★★ 5/5

Google

Very happy with Darlows they were not my estate agent but they helped with our move. Jackie from pontypridd was absolutely amazing, couldn’t of got through the stress without her.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 16 June 2022