Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe used the services of Darlows Pontypridd
We used the services of Darlows Pontypridd and wow what amazing experience.First weekend “open day” as requested by Diane who managed to sell the house practically to the first person who turned up. She is always there to answer any questions we have and was totally professional in her approach and more than knowledgeable in this sector. Would definitely recommend darlows Pontypridd to anyone thinking of selling a property. Well done guys.
Mark · 12 February 2019
Agent replied · 12 June 2024
Dear Mark Harding, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!
★★★★★ 5/5
TrustpilotAmazing service
Chris kept me Updated couldn't do enough for me. Went over and above highly recommended. Amazing service and personal service as well. Thanks again.
Alex · 15 January 2019
Agent replied · 12 June 2024
Hi Alex, Thank you for taking the time to leave us feedback. We are delighted to hear you were pleased with the service! We are always more than happy to assist you if anything else comes up.Best Wishes, Darlows Tonypandy
★★★★★ 5/5
GoogleMuch obliged to all the friendly and supportive staff here - particularly Geraint who was a pleasure to work with and extremely professional!
Cheryl · 17 June 2019
Agent replied · 15 June 2024
Dear Cheryl Lane, Thank you for leaving such great and detailed feedback about your experience with Darlows Pontypridd estate agents.
★★★★★ 5/5
TrustpilotReally great communication and very…
Really great communication and very helpful. Claire Lea was amazing. Looking forward to moving into my new home in 2 weeks time. Thanks
Danny · 25 May 2019
Agent replied · 12 June 2024
Dear Danny Saffer, Thank you for leaving such great and detailed feedback about your experience with Darlows Caerphilly. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Caerphilly
★★★★★ 1/5
TrustpilotTerrible company
Terrible company. All they do is push their mortgage at the end of every conversation even though I blatantly told them I had used a personal broker. They've also gamified the system so that people who don't have a mortgage through them aren't given priority on viewings and open house offers. No sense of the individuals experience seeking their dream home just naked capitalism.
GARETH · 2 June 2024
★★★★★ 5/5
TrustpilotTayah was very helpful and it was a…
Tayah was very helpful and it was a pleasure to talk to with my issues and very helpful.Thank you tayah
Phillip · 12 June 2020
Agent replied · 12 June 2024
Dear Phillip Bowen, Thank you for leaving such great and detailed feedback about your experience with Darlows Albany Road (Lettings). Thank you again for your 5 star rating!RegardsDarlows Albany Road (Lettings)
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Had our renewal sorted and organised very quickly by Lauren Keirle.
Customer · 27 February 2025
Agent replied · 12 June 2024
Thank you for your lovely review for Lauren, She will be pleased that you are happy with her service. Thanks Cardiff Property Management.
★★★★★ 5/5
GoogleHello to darlows in pontypridd AHuge Thankyou to Hollie in sales jennifer for showing viewers around and Gail for taking photographs all have been so helpful and friendly also professional What a pleasure it has been to sell our house stressfree
Jemima · 18 November 2023
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
★★★★★ 5/5
GoogleI recently purchased a property through Darlows Pontypridd they were great and Geraint was regularly on the phone with updates for me
Samuel · 17 June 2019
Agent replied · 15 June 2024
Dear Samuel Davies, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Pontypridd estate agents .
★★★★★ 5/5
GoogleHolly came round to value our house, she was very optimistic, polite, and thorough and extremely happy with the result! Thanks
Josh · 12 November 2024
Agent replied · 12 December 2024
Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with Hollie. We truly appreciate your trust and are thrilled you're happy with the result!
★★★★★ 5/5
TrustpilotLouise was so professional…
Louise was so professional she has dealt was any problems I had we so much ease. Thank you for all your help.
Anthony · 10 January 2024
★★★★★ 5/5
TrustpilotI want to thank Zara for being a great…
I want to thank Zara for being a great professional and helping me in these turbulent times. Thank you.
Antonio · 7 June 2020
Agent replied · 12 June 2024
Dear Antonio Canales, Thank you for leaving such great and detailed feedback about your experience with Darlows Albany Road (Lettings). Thank you again for your 5 star rating!RegardsDarlows Albany Road (Lettings)
★★★★★ 4/5
TrustpilotI’m currently buying a house
I’m currently buying a house through Darlows Tonypandy, my first point of contact was Christine Jones. I so far have only positive things to say, I’d recommend this estate agent to anyone they’re excellent 😀
Emma · 7 March 2024
Agent replied · 12 June 2024
Hi Emma, thank you for your kind words, hopefully you will be collecting the keys to your new home soon regards Chris
★★★★★ 5/5
TrustpilotVery quick sale - one happy customer.
I just sold my house through Darlows. Had an excellent service first from Livvy and then Natalie. we opted for an Open Day and that was a huge success, with an extremely quick sale. The exchange itself took a little while but I was kept informed throughout of any issues and despite this it was stress-free. I would highly recommend Darlows and would certainly use then again. Thank you ladies
Phil · 15 January 2019
Agent replied · 12 June 2024
Dear Phil Horrell, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating!RegardsDarlows Caerphilly
★★★★★ 5/5
GoogleOur sale was dealt with by Jackie Morgan who did a brilliant job in finding the right buyer and helping to keep the transaction moving. Dealing with her was an absolute pleasure as she was professional, informative, to the point, and very patient with us when she needed to be! Can't recommend Darlows and Jackie enough.
Dave · 16 June 2022
Agent replied · 15 June 2024
Thank you Dave for giving us a 5* review
★★★★★ 5/5
GoogleCourtney was amazing, so friendly, very helpful and understanding. The whole experience was relaxed but formal, and very inviting and accommodating
Richard · 17 June 2019
Agent replied · 15 June 2024
Dear Richard Perkins, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleExcellent customer service from Jennifer , very helpful and informative . very approachable and , great communication and kept me updated at all times , any questions Jennifer quickly found out the information required.
Jonathan · 17 March 2024
Agent replied · 15 June 2024
Thank you Jonathan for leaving Jennifer a 5* review. We appreciate your feedback as being one of our customers. We look forwards to helping you complete on your purchase with us.
★★★★★ 5/5
GoogleGayle was very professional and friendly. She answered all our questions were answered promptly.PositiveProfessionalism
Vicki · 16 June 2021
Agent replied · 15 June 2024
Thank you for your review, we really appreciate it
★★★★★ 5/5
GoogleWalked into darlows pontpridd this morning and spoke to Gayle Walters about an investment opportunity, she was very helpful would definitely recommend.
Joe · 17 June 2018
Agent replied · 15 June 2024
Themrcresswell, thank you for your kind words and this wonderful review! Thank you again for your star rating! Regards Darlows Pontypridd
★★★★★ 5/5
GoogleGreat Service from Hollie, friendly and professional and a quick turnaround to get the property ready to go live. Thank you!
Ian · 22 October 2024
Agent replied · 10 November 2024
Thank you for the 5 star review you left Hollie! We really appreciate the feedback. If you need any further assistance, feel free to call us on 01443 400111. Kind Regards, Darlows.
★★★★★ 1/5
TrustpilotI am very disappointed with Darlows…
I am very disappointed with Darlows Est Agent Merthyr Tydfil. My wife emailed the office and telephoned them twice to requested a property viewing, she was assured that they would contact her to arrange an appointment this was three day ago and have not heard anything back from them. This is not good for Darlows
Stephen · 24 June 2022
Agent replied · 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@darlows.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
★★★★★ 1/5
TrustpilotStay away from Darlows and Spicerhaart
Stay away from Darlows and Spicerhaart. They are horrendous at managing properties and tenancy agreements.They don’t care if you have no electric or damp or heating. The 5 years they managed our rental property they caused immense amounts of stress. The advisors they have working for them are utterly clueless.They’ll never return your call or answer emails. Stay away.
Ryan-jon · 22 November 2021
Agent replied · 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@darlows.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service! Emma has been amazing and really helped me through a difficult move. Really recommend. Thank you
Joanne · 3 April 2020
Agent replied · 12 June 2024
Dear Joanne Wood, Thank you for leaving such great and detailed feedback about your experience with Darlows Rumney estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Rumney estate agents
★★★★★ 5/5
GoogleI am really amazed with services from darlows Pontypridd from viewing the properties till completion. Jacqueline morgan, gayle chapman and all the staff have helped at every step and guided with everything needed. So nice and down to earth everyone in the office.
T · 21 July 2023
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
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