5/5
TrustpilotVery professional and friendly estate agents
Both estate agents I met with were very friendly, helpful and professional. I was supported very well during viewings and throughout the offer and sale process.
Trusted Agent profile · Pontnewydd
One2One Torfaen reviews in Pontnewydd
★★★★★
311 reviews across 3 platforms
5-7 New street, Pontnewydd, NP44 1EE
One2One's office in Pontnewydd, at 5-7 New street, is rated 4.7 out of 5 across 311 reviews on three platforms, including 139 Google reviews rated 4.7.
Reviews
Every review we hold for the Pontnewydd office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotone2one mortgage advisor service top drawer
One2one mortgage advisor James P was an absolute legend!The purchase on my new house was on the verge of falling apart but James managed to save it at the last second, negotiating with underwriters and all that mortgage-y stuff. definitely recommend one2ones mortgage advisor service (which is also free)
3/5
TrustpilotIt would be nice if I got to speak to…
It would be nice if I got to speak to someone instead of voicemail.
5/5
GoogleRecently viewed a property with one to one, Luke showed me around the property, he was very professional and answered any questions I had. Great service!
5/5
GoogleZack is a very professional and knowledgeable individual who is always happy to help. Very satisfied.
5/5
TrustpilotGreat Experience with Employee
Luke has always been very pleasant and informative with my viewings. When called he has been spot on with calling back with updates and speaking with stakeholders.
5/5
TrustpilotFantastic Service and a very quick sale!
I recently sold my property using One2One as my estate agents. Following a visit to the property the One2One had my property listed within 24 hours (which was so much quicker than previous estate agents!). The pictures taken were fantastic and the property was sold STC within 48 hours after the property was lised.The one2one were fantastic and i would highly recommend using them if you are looking to sell your property!
5/5
Trustpilot1st Class service from start to finish
I recently sold our house through One2one Estate agents , from the valuation appointment through to completion they were professional , knowledgeable and efficient . They would return calls and emails promptly, often outside normal working hours . I highly recommend them and should the need arise I would definitely use their services again .
5/5
GoogleAbsolutely brilliant!! Service was second to none, communication was better than i could of asked for, they provided regular updates. One2one ensured I still completed safely even given the country being on lock down. Genuinely cannot thank them enough
Agent replied · 6 July 2023
Thank you for your review
5/5
TrustpilotProfessional Service
Excellent service from the team. Very helpful and always available when needed. Special thanks to Rhian and Nicola. Would recommend 100%.
5/5
GoogleBrilliant company run by brilliant people, the help and knowledge provided is first class. If you're looking to sell or buy I'd highly recommend 👌PositiveProfessionalism
Agent replied · 6 July 2023
Thank you Joshua, we are always here to offer our advice and services throughout the process.
5/5
GoogleSo easy to buy my house with one2one. Very friendly staff Would recommend them Also sold my old house with them House sold in 3 months of them listing it.PositiveQuality, Professionalism, Value
Agent replied · 6 July 2023
We are pleased that you were happy with the service, it was a pleasure to assist you with selling a property and purchasing your new one
5/5
GoogleProfessional, helpful and helped a completely overwhelmed first time buyer, buy a dream of a first house effortlessly. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 6 July 2023
Thank you Jordan, we are always hear to help and look forward to hearing from you in the future.
5/5
TrustpilotOne 2 One plus one equals......5 star rating!!!
Great service!!Niall was brilliant, everything was done quickly and communication was top draw, even throughout the current situation.....5 star service!!!
5/5
TrustpilotIn the middle of a global pandemic we…
In the middle of a global pandemic we decided to sell our house. We contacted the team at one2one and everything was taken care of within 3-4 days and on the website. Since then constant line of information updating us with people interested in the house. Excellent, reliable and hard-working company. Do not look anywhere else if you have a property to sell.Thanks to all the team 👍
5/5
TrustpilotRhian came and give a honest opinion…
Rhian came and give a honest opinion and valuation of our property. Within a short space of time had an offer in and is currently being processed. All of the team have been helpful and we have been kept up to date every step of the way. Would highly recommend to anyone thinking of selling. The fixed fee is very reasonable compared to other agents.
5/5
TrustpilotExcellent Service
Always happy to help with all enquiries they are very professional and reliable. We have sold an bought property with one2one and every time has been a great experience.One2one also sorted out our mortgage for us and this was also a fantastic hassle free service.Well done all involved great work 5☆
5/5
Trustpilot100% professional and very thorough
100% professional and very thorough. From the moment i first contacted them and all the way through, the level of professionalism was outstanding. No questions were left unanswered and the team went out of their way to help with any queries we had. Would 100% recommend them to anyone. Thanks guys!
5/5
GoogleSold our house in 10 days with these guys, paid only £699 for an incredibly personal and professional service, beats purple bricks on price and service- would recommend to anyone in South Wales! :)
Agent replied · 29 October 2023
Thank you Abigail for your kind words.
5/5
TrustpilotWe found One2one estate agents…
We found One2one estate agents professional, helpful and informative and we would use them again.
5/5
GoogleSold our house in 10 days with these guys, paid only £699 for an incredibly personal and professional service, beats purple bricks on price and service- would recommend to anyone in South Wales! :)
Agent replied · 6 July 2023
Thank you Abigail for your kind words.
5/5
GoogleOne2One where fantastic with us from start to finish, even when we had a problem with our purchase and had to pull out of the sale of our house they were very understanding and helpful and when all things were back on, made it a very easy transition. Would highly recommend One2One to anyone looking to sell.
5/5
GoogleSuper professional, and very responsive when getting back. Also they are non judgemental and don’t put pressure on you.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 6 July 2023
Thank you Geraint, we are happy to hear that your process was pressure free and thank you for choosing One2One Estate Agents.
2/5
GoogleUnfortunately as the busiest estate agent in Newport it's extremely difficult to book a viewing with this estate agent in a reasonable time frame that works for you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about One2One Torfaen
How many reviews does One2One Torfaen have?
One2One's Pontnewydd office has 311 reviews across three platforms: 139 on Google, 10 on Facebook, 162 on Trustpilot.
What is One2One Torfaen's rating?
One2One Torfaen is rated 4.7 out of 5 across all 311 reviews, and 4.7 out of 5 on Google from 139 reviews.
Where is One2One's Pontnewydd office?
One2One Torfaen, 5-7 New street, Pontnewydd, NP44 1EE.
