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No. 86 Estate Agency Pontarddulais reviews

4.7

★★★★★ Excellent

280 reviews across 3 platforms

39 St Teilo Street, Pontarddulais, SA4 8SY

No. 86 Estate Agency's office in Pontarddulais, at 39 St Teilo Street, is rated 4.7 out of 5 across 280 reviews on three platforms, including 256 Google reviews rated 4.7.

Google logo

4.7 / 5

256

Reviews on Google

This office

Facebook logo

4.6 / 5

11

Reviews on Facebook

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Pontarddulais office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Really happy with how the sale of my father's house was handled. The team were great from start to finish, communication was spot on and I was always kept in the loop, particularly with Meg. She was super helpful and always on top of things. This made the whole process a lot less stressful. Would definitely recommend.

Chris · 27 October 2025

5/5

Google

Sara Hughes has helped my spouse and I so much with the various difficulties we have had in our flat. Not only has she been incredibly approachable about questions and supported us with kindness she has also been able to sort a lot of things incredibly quickly and the things ongoing I know Sara will support us. Thanks again Sara.

Mica · 3 August 2024

Agent replied · 3 August 2026

Thank you for your kind words about Sara Hughes! We're thrilled to hear about the positive impact she's had on your experience in your flat. We appreciate your feedback and are glad to have Sara on our team. If you ever need further assistance, don't hesitate to reach out.

5/5

Google

Excellent service provided by Rhiannon McKenna based in Cardiff office. Extremely knowledgeable, efficient with very good communication skills and responsive to client needs. She will go a long way. Well done Seraph.

Pradeep · 3 August 2025

Agent replied · 3 August 2026

Thank you for your kind words! We’re delighted to hear that Rhiannon provided excellent service. We appreciate your support!

5/5

Google

We bought a house through No86. And the whole process was amazing from first viewing to picking up the keys thankyou so much to Ryan, Matthew & Meg you were amazing from start to end xxx

Sarah · 13 April 2026

5/5

Google

Couldn’t fault from start to finish, made the process very easy

Ethan · 1 October 2026

5/5

Google

Freya Oatridge handled my TDS release matter with great professionalism, and I am very pleased with the service provided. She made the entire process smooth and stress-free. Highly recommend her services!

Anura · 3 August 2025

Agent replied · 3 August 2026

Thank you for your positive feedback! It’s wonderful to know that Freya Oatridge provided such a professional and seamless experience with your TDS release. We truly appreciate your recommendation and are glad we could make the process easier for you!

5/5

Google

Great service nice polite friendly, thanks to chloe knowles and the rest of the team

Tyrone · 3 January 2026

Agent replied · 3 August 2026

Thank you very much for taking the time to leave a review, we really appreciate it!

5/5

Google

I sold my house through number 86. Within a day of putting my house on the market there were 20+ viewings and sold straight away. Id like to thank everyone at number 86 for their work, I highly recommend them to anyone looking to sell.

Christopher · 20 January 2026

4/5

Google

I really appreciate the prompt and professional service from the maintenance team. Requests are handled quickly, It makes living here much more comfortable, thank you!

S · 3 October 2025

Agent replied · 3 August 2026

Great to hear and thank you very much for your review

5/5

Google

I'm delighted with Sara Hughes service. I wish her the best in her career.

Sogelola · 3 January 2026

Agent replied · 3 August 2026

Thank you for your kind words and feedback!

5/5

Google

Thank you very much for excellent support and advice during the selling process. We shall recommend your service to others. Thank you very much for your work throughout the sales process.

Steffan · 2 May 2026

4/5

Google

Albany Appliances have been dealing with Seraph for a number of years, including Freya, the property manager. They are easy to communicate with and very helpful regarding all admin duties. They allocate and process jobs for us in a timely manner and pay in a timely manner. A very professional outfit who we enjoy working with.

Bridget · 3 August 2024

Agent replied · 3 August 2026

Thank you so much for your wonderful review! It's great to know that communication has been smooth and that our admin processes meet your expectations. We value our partnership with Albany Appliances and look forward to continuing our professional relationship!

5/5

Facebook

The most enthusiastic professional and best value for money Estate Agency by far! Katie and her team made the process of selling our house as stress free and smooth as possible. They took us step by step through the sell and were always available for advice and guidance. They were punctual to appointments, and always returned our phone calls. Nothing was to much trouble (taking more photos when requested etc) and they were always cheerful and positive. We were that impressed with them, that when we found ourselves in the position of needing an Estate agent again, we didn't look anywhere else. It was and is a pleasure doing business with them!

Nikki · 10 January 2020

5/5

Google

We met Ryan at an address in Waunarlwydd, he was prompt and polite when he greated us and all the way through the viewing. He was knowledgeable about the property and the area. He was friendly professional and made our viewing a very pleasant experience

Jane · 28 December 2025

5/5

Google

Great estate agents . Sold my parents house 25 years ago .

Ian · 5 January 2026

Agent replied · 5 August 2026

Hi Ian, Thank you for your kind words. It’s great to hear that you had a positive … More

5/5

Google

Would happily recommend Matthew and his team. They went over and above the call of duty to help me and I cannot thank them enough for their help selling my mums house, during a very difficult time for me. Very happy customer. Top class service.

Helen · 17 April 2024

5/5

Google

Absolutely incredible service from start to finish with number 86. Liz and Katie were constantly updating us with everything that was going on with the sale of our house. Both so very friendly and extremely professional. I can’t thank them enough for the service they have given us. I will be recommending this fantastic estate agents and the staff to anyone that is looking for recommendations.

Ffion · 6 August 2022

5/5

Facebook

Seen our dream farm a month or so ago , but had to wait for certain details to be sorted out before we could place bid . When eventually could place offer luckily property still on market . Matthew went above and beyond for us and got us the farm which we still can't believe will be ours . Big thanks to no86 and especially Matt

Dean · 15 June 2022

5/5

Google

Wonderful, amazing, professional. We can't thank Katie, Matt, Meg and Ryan enough for selling our house so quickly. The whole team is very professional and nothing is too much trouble for them. Would highly recommend No 86 if you're selling a property.

Amelia · 17 April 2024

4/5

Google

I rented a flat managed by Seraph for a period of 10 months. Overall my experience was good. Communication at the start and end of my tenancy was excellent although during the tenancy, response times could be quite slow with regards to general enquiries and repair requests. Everything did get resolved eventually though. I was very happy with the check out process - Katie H. was very efficient on email, and my full deposit was returned to me quickly with no quibbles. Overall I have had a good experience with Seraph. Thank you.

Leah · 3 August 2022

Agent replied · 3 August 2026

Thank you for taking the time to review us following your tenancy. It's great to hear that communication was clear at the start and end of your tenancy. We will use your feedback to see how we do improve on repair requests, although sometimes these are out of our control. Thank you for all of your comments and keep us in mind for the future! Thanks

5/5

Google

Absolutely amazing service from the whole team especially Meg and Ryan. They kept me updated every step of the sale. Thank you katie ,Matthew, Meg and Ryan. I would highly recommend 86 Estate Agency. Thanks 86 xxx

Pauline · 21 June 2024

5/5

Google

I just want to give the 5 stars to Freya Oatridge- Apprentice Property Manager. The communication with her was excellent, she is highly professional, friendly and super helpful. Top level service throughout. Thank you for your business with us, Freya. Anna Karczewska, Eager Beaver- Bath Repairs and resurfacing

Anna · 3 August 2024

Agent replied · 3 August 2026

We truly appreciate your 5-star rating and we're thrilled to hear about your excellent experience and appreciate your kind words about Freya. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us for your property needs!

5/5

Trustpilot

INCREDIBLE IN EVERY WAY

Absolutely incredible service from start to finish with number 86. Liz and Katie were constantly updating us with everything that was going on with the sale of our house. Both so very friendly and extremely professional. I can’t thank them enough for the service they have given us. I will be recommending this fantastic estate agents and the staff to anyone that is looking for recommendations.

Ffi · 24 August 2021

5/5

Facebook

Absolutely incredible service from start to finish with number 86. Liz and Katie were constantly updating us with everything that was going on with the sale of our house. Both so very friendly and extremely professional. I can’t thank them enough for the service they have given us. I will be recommending this fantastic estate agents and the staff to anyone that is looking for recommendations.

Ffi · 24 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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