No. 86 Estate Agency Pontarddulais reviews

★★★★★ 5/5

Google

Good experiences so far with Seraph. Recently had dealings with Chloe all positive and good communication throughout. Thanks. Ally

Ally · 3 April 2026

★★★★★ 5/5

Google

Chloe really did help me solve my problems and she calls me to check in which is quite thoughtful. She always attends to my issues quite on time.

Ayeni · 3 January 2026

★★★★★ 5/5

Google

This 5-star review is for Chloe, who has been quicker and more efficient in getting our issues solved than any other agent we've dealt with. Thank you, Chloe!

Renato · 3 January 2026

★★★★★ 5/5

Google

Ryan was such a lovely and helpful individual who was so supportive during our viewing! Thank you Ryan☺️

Caitlin · 29 October 2025

★★★★★ 4/5

Google

Good service in sorting out at our intercom which hasn't worked for years. Thanks very much@

J · 3 April 2026

★★★★★ 5/5

Google

I had a viewing with Gary who was extremely knowledgeable on the property and the surrounding area of Chepstow. My viewing was at the end of the day and I really appreciated him taking the time to discuss the property without feeling rushed.

Bel · 5 May 2026

★★★★★ 5/5

Google

First time buyer and no 86 were outstanding. All the staff really helpful with viewing information. Couldn’t have asked for better communication.

Fletcher · 15 September 2026

★★★★★ 5/5

Google

Great working with Ameera, very helpful. Callum Rhondda Renovation

Callum · 3 May 2026

★★★★★ 5/5

Google

I have been speaking with Callum from Seraph and he has been very professional, friendly and helpful. I often have a few queries and each time he responds quickly and I feel he is very approachable too. Thanks! :)

Sophie · 3 August 2025

★★★★★ 5/5

Google

Very efficient and great communication renewing our renting contract with this company and Sara who dealt with it all

Raymond · 3 February 2026

★★★★★ 5/5

Google

Have loved it at Damside so far, mostly by the fact of the excellent onsite team that run the place very smoothly, despite being faced with various challenges throughout the year. Massive respect to Jess and Jon!

Ola · 3 August 2025

★★★★★ 5/5

Trustpilot

Will never go to another agent!

We put our house on the market with no 86 after having a really bad experience with another local agent. I was a bit apprehensive instructing someone after dealing with the other agent but they put my mind to ease instantly. Every promise they made they kept, they're all so friendly and they sold my house within 4 weeks and kept me updated throughout the whole process. They were so thorough through the sales progress and answered every question I had (even the silly ones) and were always at the other end of the phone every time I called. I loved that I had text message confirmations for every viewing and email prompts too, a very modern way of estate agency that gave it a more personal touch (as well as a reminder of upcoming appointments for a very busy mum cleaning up after 2 boys!) I especially loved the videography that they took of my house, they captured it's features and quirks of my house so well that they made me doubt whether I actually wanted to move from it. I will never go to another agent if we were to move again in the future, 10/10 from me!

Lucy · 25 March 2025

★★★★★ 5/5

Google

We recently used No86 to sell our house. The service did not disappoint. From listing to completion their professionalism can’t be faulted. Their videography and marketing were fantastic and communication was outstanding. We would not hesitate to recommend No86.

Kieran · 23 April 2026

★★★★★ 5/5

Google

Since moving in to my property I have had nothing but positive communication from Seraph and their agents. Whenever I email Gianni, I always get a response within 24 hours and he always tries to help with the issue and if he cannot he will always give me contact details for someone who he thinks can help. Seraph always ensure that the building is well maintained and always put the needs of their tenants first. I am extremely happy with Seraph and would recommend working with them.

Sarah · 3 August 2023

★★★★★ 5/5

Google

I can say for all the Directors that we are very, very happy to have Gianni and Seraph managing our block. As our PM he provides an excellent, responsive service, and above all cares about the job he does. We don’t have to chase on any issues, and he pro-actively takes responsibility for all aspects of the block that need addressing. He provides us with information, updates and ideas on a regular basis. He has also established good relationships with other leaseholder and tenant’s, making the service more personal to them. Additionally, Seraph seem to have a good back office and processes and have managed the handover from our previous PM well.

Nick · 3 August 2023

★★★★★ 5/5

Facebook

Katie and her team have been absolutely fantastic start to finish whilst helping us both sell and buy a house. June came to value the house and was not only lovely but was spot on with her valuation. We had a difficult time with the process however Katie and Liz particularly kept the communication open and not only advocated for us but were also empathetic to our frustrations. We couldn’t recommend them enough and it’s no surprise to us that No 86 is achieving the success it deserves. Thank you all!

Katherine · 13 November 2021

★★★★★ 1/5

Trustpilot

Arranged to view a property at 12.15 in…

Arranged to view a property at 12.15 in Heol y Coed Pontarddulais via email through Mia from No 86 Estate Agent. Arrived at the property 12.05pm with my daughter and baby grandson in the car. Knocked at door of property at 12.20 pm because I wondered whether the estate agent was inside as I’d not heard from them saying they were running late. No answer at property so by 12.25 drove away, after talking to a neighbour who was well aware that we were there to view the property on Heol Y Coed. As we were approaching the one way system at just gone 12.26 pm my daughter noticed the car with No 86 on it driving towards Heol Y Coed, but I was not going back when they were 1) late and had not called to apologise 2) I realised at this stage that if they cannot get to an appointment on time I would not trust them to sell me a property. On my return home I emailed no 86 to advise I had been there between 12.05pm and 12.25 pm but no one had turned up. I received an email from Meg who then advised me that she could confirm that her colleague Matthew had been at the property waiting for me. As a mature woman who had absolutely no reason to lie to them I was aghast that instead of apologising and admitting that they hadn’t turned up until at least after the 12.25 pm that I had left, or indeed just apologise for the “ mix up” a colleague felt it appropriate to email me back saying that she could confirm Matthew had been there! If this is the way you treat customers then I certainly will never be one. I’ve never encountered this kind of attitude and certainly want nothing to do with them again. I’ll make sure that I tell anybody interested in buying or selling a property to steer well clear of them. Not only did they completely waste my time but then implied that I was lying to rub salt into the wound. Good luck Katie Cromwell with your business going forward if your staff are acting in this completely unprofessional manner.

Tina · 7 March 2025

★★★★★ 5/5

Google

Helpful, professional, trustworthy property management, with staff who go the extra mile. In particular, Robyn Perrett, who has worked diligently to oversee and ensure the management of my property. Her ongoing communication and both …

Claire · 3 August 2025

★★★★★ 5/5

Google

Robyn has dealt with the many problems that have arisen with my property recently quickly and efficiently. She has a lovely telephone manner and always keeps me updated. I am extremely satisfied with her work.

Jennifer · 3 August 2025

★★★★★ 5/5

Google

The team at 11 Damside are endlessly helpful. Jess, John and Margie are on hand and have quickly dealt with any issues I've had. Created a welcoming atmosphere in the building. Can't thank them enough!

Alex · 3 August 2025

★★★★★ 4/5

Google

The accommodation itself is great, any maintenance issue is resolved swiftly. Staff are great, friendly and helpful. The only problem I have got was the noises from surrounding bars and pubs with live music.

Mozhdeh · 3 August 2025

★★★★★ 5/5

Google

I’m very happy with the property management team’s quick and efficient service. A special thanks to **Ameera** for resolving my kitchen drainage issue promptly, your professionalism and dedication are truly appreciated! Highly recommend their services.

Syed · 3 August 2025

★★★★★ 5/5

Google

Reema and Leah are a great team and good communication to help resolve various issues . many thanks

Graham · 3 January 2026

★★★★★ 5/5

Trustpilot

Great service

Really happy with how the sale of my father's house was handled. The team were great from start to finish, communication was spot on and I was always kept in the loop, particularly with Meg. She was super helpful and always on top of things. This made the whole process a lot less stressful. Would definitely recommend.

Chris · 27 October 2025