5/5
FacebookFantastic company, really happy with the service. Many thanks to Julie who helped with every step of the sale and move!
Trusted Agent profile · Pontardawe
Clee Tompkinson and Francis Pontardawe reviews
★★★★★
133 reviews across 3 platforms
1 Tawe Terrace, Pontardawe, SA8 4HA
Clee Tompkinson and Francis's office in Pontardawe, at 1 Tawe Terrace, is rated 4.4 out of 5 across 133 reviews on three platforms, including 79 Google reviews rated 4.6.
79
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
44
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Pontardawe office, from every platform, shown as written. First names only.
Facebook1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleHelpful and friendly staff. Used them a few times and can recommend.
Agent replied · 12 June 2024
Thanks you so much for your 5 star review Graham
4/5
GoogleHave rented my house out in Pontardawe now for a few years through Clee and always been great to deal with and willing to help with anything :) many thanksPositiveProfessionalism
Agent replied · 12 June 2024
Thomas, thank you very much for your lovely review, Emma is a highly valued and experienced member of the lettings team. I will forward your kind words onto her.
5/5
TrustpilotWe’ve been using C T F Pontardawe for…
We’ve been using C T F Pontardawe for over twenty years.They have always been very professional and friendly. Whenever we’ve had queries their customer service has been exemplary.
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
GoogleCan't recommend highly enough, first class service and so helpfull in terms of house improvements with really swift responces. Cheers for everything guys 👍PositiveProfessionalism
Agent replied · 12 June 2024
Hi Scott, you're very welcome, you know where we are if you need us. Thank you for such a positive review.
5/5
GoogleMost reliable service and staff are helpful
Agent replied · 12 June 2024
Thank you for your 5 star review
5/5
GoogleHelpful staff and very friendly 👌 …
Agent replied · 12 June 2024
Thank you for kind comment
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotWe definitely chose the best...
CTF dealt with the sale of our property during lockdown. Staff were brilliant and helpful, kept us up.to.date and were 100% professional during visits.
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleI have used Clee for buying and selling lots of times now. They're helpful and make sure you get the best experience.
Agent replied · 12 June 2024
Hi Lynn, many thanks for your 5 star recommendation.
5/5
GoogleHad a leak and reported it plumber there in ten mins then came back next day and repaired everythingI.impressed
5/5
FacebookSuper friendly staff, very helpful and smooth process on their part in purchasing a property up for sale with them!
Agent replied · 22 September 2025
Thank you so much for your review Laura we hope your well, if you need any property advice in future we would be pleased to help, kind regards all the team from Clee Tompkinson Francis Swansea
5/5
TrustpilotFrom start to finish
From start to finish, the service has been exceptional. Both Ryan and Carol are an asset to the company. The kept us informed throughout and even though the pandemic delayed our sale, they got us through. I certainly would use Clee Tompkinson and Francis again. A great local Welsh company indeed.
5/5
TrustpilotHappy to recommend
What should've been a quick, painless service was dragged along somewhat thanks to our Buyer's solicitors.
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotI sold my house with CTF.
I sold my house with CTF.. we completed today.
Agent replied · 3 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
GoogleFantastic friendly service and great communication from Ryan and Carol.
Agent replied · 12 June 2024
Mark, your recommendation is greatly appreciated. We hope to work with you again in the future and hope your renovation is coming along swimmingly. Many thanks.
5/5
GoogleVery Good estate agents, very patient and understanding. Would recommend them.
Agent replied · 12 June 2024
Many thanks for your review and recommendation and please let us know if there is anything we can do to help in the future.
5/5
GoogleVery helpful staff esp carl
Agent replied · 12 June 2024
A huge thank you for your 5 star review, we hope to work with you again in the future.
1/5
TrustpilotMorriston branch
Dealt with the Morriston branch. Unfortunately, would never buy from this branch and certainly wouldn't recommend. At the beginning, staff were polite and friendly but this soon changed to noncommunicative and unprofessional. Very disappointed.
5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
5/5
GoogleExcellent service very impressed
Agent replied · 12 June 2024
Hi Helen, a huge thank you for your 5 star rating and lovely review. We hope to work with you in the future.
5/5
GoogleVery helpful people.
Agent replied · 12 June 2024
Dora a huge thank you for your 5 star rating and review. We hope to work with you again in the future.
5/5
FacebookReally happy with the service i had from Kerry Somerville whilst selling my home recently. I would recommend Clee’s.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Clee Tompkinson and Francis Pontardawe
How many reviews does Clee Tompkinson and Francis Pontardawe have?
Clee Tompkinson and Francis's Pontardawe office has 133 reviews across three platforms: 79 on Google, 10 on Facebook (across the whole business), 44 on Trustpilot (across the whole business).
What is Clee Tompkinson and Francis Pontardawe's rating?
Clee Tompkinson and Francis Pontardawe is rated 4.4 out of 5 across all 133 reviews, and 4.6 out of 5 on Google from 79 reviews.
Where is Clee Tompkinson and Francis's Pontardawe office?
Clee Tompkinson and Francis Pontardawe, 1 Tawe Terrace, Pontardawe, SA8 4HA.
