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★★★★★
337 reviews across 1 platform
2 Mannamead Road, Plymouth PL4 7AA
Your Move's Plymouth office at 2 Mannamead Road is rated 4.4 out of 5 across 337 reviews on 1 platform, including 337 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
1/5
GooglePoor communication. Would not reccomend. They do not reply to enquiries and when asking for more property information regarding properties I am told that the property is ‘now let’ despite calling as soon as it goes on zoopla. I’m not sure what the benefit of advertising a property which is ‘now let’ is nor am I sure why the same property keeps getting listed every week.
5/5
GoogleI had a great experience of purchasing a property with Your Move. The sales progressor, Sam Morse, was really kind and proactive in keeping the sale moving despite delays in the chain. Thank you for all your help Sam - we got there in the end!
5/5
GoogleI am having a great customer experience with Kelly Dillon of Your Move. After dealing with many estate agents, it is good to deal with a passionate agent who understands the needs of her clients. To date Kelly has been attentive and proactive. Keye has ensured that I have been kept up to date with my current purchase. I am already looking forward to my next purchase . Five star service from a five star estate agent!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a viewing with Kelly & she was amazing! Very informative & let us take our time going through the property. Would recommend
Thank you for your kind words! We're glad to hear Kelly made the viewing a positive experience. Your recommendation means a lot to us.
5/5
GoogleWe had great sevice from sam morse she kept us informed all the way through we helped take the stress away thanks sam
Thank you for your lovely feedback! We’re glad Sam could keep you informed and help ease the stress throughout the process. We’ll be sure to pass on your thanks!
5/5
GoogleI originally purchased my Property from Your Move in 2017. The Guys offered a fantastic service then and have continued to offer the same service in particular Paul Brooker, James and Kelly Dillion. I recently contacted them about the possibility of putting my property on the market. Although I have currently decided not to sell my property it was a case of see us when your ready and we’ll be here to assist you.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI left a review 7 years ago, I got a cursory response addressed to 'Helen' (not me) and nothing further. …
Thank you for sharing your experience, I'm really sorry to hear how upsetting and difficult this has been for you. If you're open to it, please consider contacting the office directly so we can look into this further and discuss your concerns.
1/5
GoogleHave had the unfortunate experience of having to deal with Kelly, who is extremely rude and has no customer service skills. It's ashame as her behaviour let's the whole branch down, who mostly seem to be helpful and friendly. I dealt with Kelly on renting a flat, her behaviour then was atrociously rude and when recently booked a flat viewing via Emily, I then rang the next day to ask about more info. on the flat and had Kelly answer and suddenly, rudely say the viewing was not going on anymore giving me no explanation or apology. I then had to probe her for the reason, she said the branch isn't open Saturdays, to which I said I knew they do as I had previously viewed lettings with them on Saturdays - what's with the rudeness and lying? I then rang back a few minute later, Kelly answered and I told her I would like to make a complaint to the Branch Manager about her attitude, she told me she is the Branch Manager (which I doubt and would be shocked if it was true given her terrible attitude), so I then requested the info. of the Area Lettings Director, to which she said she would send me, she hasn't sent me this - what an obnxiousl girl she is, learn some manners Kelly, I'm a customer, it's not rocket science, it's basis life skills! I shall perserver to get my complaint through and Kelly disciplined!
5/5
GoogleI've used Your Move a number of times for tenant find, I deal with Kelly Bluett who is fantastic. Highly recommend
Thank you for your continued trust in us. We're thrilled to hear Kelly has provided such great service, your recommendation means a lot!
5/5
GoogleSamantha Morse was brilliant with dealing with my purchase of my first house, Thank you for everything .. James :)
5/5
GoogleVery very professional service from Milo at Your Move. Would I recommend 🤔 yes of course. …
Thanks a lot! Really appreciate the kind words and recommendation, glad we could help! 😊 …
5/5
GoogleKelly is a total ray of sunshine when you walk into the office! The most stressful process buying a house and she can always put a smile on the toughest of faces. She is super driven and clearly doesn't give up until she gets a result, not easy against the barriers of a property purchase or sale. Her transparency is refreshing, it is what it is, no hidden agenda. Thanks for everything, you are a gem of an agent Kelly!
5/5
GoogleI have purchased property with Georgia at Your-Move m Mannamead Road, Plymouth. buying process never been easy before. as Georgia was excellent throughout, eager to help and always given me prompt reply with all my inquiries to my satisfaction. Brilliant, smiley Georgia. I have also given property to manage to Your-move letting team at Queen Anne Terrace, North hill. Again Thelma and Kieran are very helpful with prompt reply to all my inquiries and concern. polite, professionalism and expert opinions.
1/5
GoogleAtrocious customer service. Have had my property on the market with this firm for several months, but consistently disappointed. They have failed to follow basic instructions.They have arrived up to 24hrs early, let themselves in sometimes with no notice at all, ask me the same questions repeatedly, deny they have been given keys and have also lied to my wife and I on several occasions. To make things even worse, the Branch Manager was very patronising and defensive when confronted, agreed that I should find another agent, and declined to give a formal written apology. Clearly needs a refresher in dealing with customer complaints, and also team leading. Will be taking this much further. Avoid at all costs! Pity I cannot leave zero stars!
5/5
GoogleI have been very happy with the service with Yourmove in Mutley. Gina has been managing our purchase and has been positive, helpful and proactive. It wasn't a massively quick process (but I think these things rarely are) but it was problem free and smoother than I could've hoped for. I am a first time buyer so this was all new to me, but it was made nice and simple. I would be keen to use Yourmove in the future based on the service I have received. As the buyer I didn't get a choice in who the house was for sale with, but at the end of the process I am happy it was Yourmove.
5/5
GoogleIt had to be the longest 'straight forward' house move in history over 32 weeks. We really thought we were going to lose our minds but Gina Toms from Mutley Plain branch was exceptional. She worked very hard to get the sale completed and not for us to lose it. She was patient and very pro-active in moving the sale forward, on both sides (purchase and sale) I would most definitely recommend Gina as a contact at this branch. Thank you so much.
5/5
GoogleMy experience with Your Move whilst trying to purchase a flat from a re possession was a little daunting at times. Kelly Dillon from Your Move Mannamead, Plymouth was brilliant, she found out more information in 10 minutes that i had been waiting for over a month for my solicitor to find out, and in-fact we ended up advising the solicitor. I really appreciated everything that Kelly did she went beyond the call of duty and made the purchase as stress free as possible. I hope Kelly's hard work and dedication to my purchase was financially rewarding for her, in my opinion Kelly deserves to be at the top of her game and one of the higher earners in her chosen profession. I have bought and sold many properties in my lifetime but found Kelly to be the most informative, friendly and all round professional. I will not hesitate in using Kelly for further purchases in the future. Regards Sharon Theobald
5/5
GoogleThis is the first time we have asked a estate agent to take over the running of our rented flat. Dan was very professional and kept us up to date with everything which was going on as this was all new to us. With Dan doing the hard work this allowed us to get on with our day to day lives knowing that someone else was doing the hard work for us. We would definitely recommend them. Thank you Dan
5/5
GoogleWe dealt with Samantha Morse. She managed the purchase process incredibly well. She responded to phone calls/emails really quickly and intervened helpfully at points along the chain to speed things up. I can really recommend her and the service Your Move gave.
5/5
GoogleFriendly and motivated. We were well looked after. Any issue/spares/repairs were dealt with promptly throughout tenancy.
Thank you for your lovely review. We're always happy to help :)
5/5
GoogleKathryn was absolutely brilliant throughout the whole process, she really put me at ease and kept me updated at all times. I had lots of queries as a first time buyer and she was always quick to answer and chase up any problems for me, I am so grateful to her!
5/5
GoogleYOUR MOVE MUTLEY PLAIN PLYMOUTH Helen & Emily have been amazing. I had a couple of viewing last week of which weren't quite what I was looking for. I spoke to Helen and she took on board all of my requests. (2 bedrooms, a bath & somewhere really nice within my budget) she rang me on Monday & arranged an out of hours viewing o the very same day. I went to view & wow everything I wanted & in a lovely location. They have done all of the referencing etc and I get my KEYS 2morro Thursday. All of this in just 3 days. Highly recommended as they were so helpful Thank you Helen & Emily 😁
5/5
GoogleA superb service by Sophie so far. Communication is excellent with friendly service which not only met but exceeded my expectations. Asked for details of a property and viewing arrangement and it was booked there and then. Given alternatives to peruse which was viewed and I'm now in the process of purchasing! A listener who will match your requirements to a property. Easy to deal with and always available to answer your questions. Paul has given good financial advice, Matt was informative with the viewings and all staff I have come into contact with have been polite and professional.
5/5
GoogleYour Move were absolutely superb throughout my recent sale. I had a fairly tricky property to sell, but they not only kept the viewers coming through the door when other agents couldn't, but they demonstrated a professionalism and knowledgeable approach that simply wasn't matched throughout the various attempts by other agents. I wish I had instructed them sooner! Thanks to all the team in particular Kelly who was a super star throughout. Would love to deal again. Thanks.
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Your Move's Plymouth office has 337 reviews across 1 platform: 337 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move Plymouth is rated 4.4 out of 5 across all 337 reviews, and 4.4 out of 5 on Google from 337 reviews, checked 9 October 2026.
Your Move Plymouth, 2 Mannamead Road, Plymouth PL4 7AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.