Trusted Agent profile Β· Plymouth Β· Devon

haart Plymouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

906 reviews across 2 platforms

39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ

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haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 906 reviews on two platforms, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

867

Reviews on Google

This office

Facebook logo

3.3 / 5

39

Reviews on Facebook

This office

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

We have been truly delighted with the service from Scott Smith and the sales team in Plymouth. From start to finish, you have made the whole house selling process as stress free as possible. Communication has been excellent and we couldn't be happier. We will not hesitate to recommend you to anyone selling their home. Thank you all so much.

Victoria Β· 1 October 2023

Agent replied Β· 30 December 2023

Thank you for taking the time to leave such a great review for Scott and the Team. We hope you enjoy your new home :-) haart Plymouth

5/5

Google

Great attentive service. Alexandra was particularly helpful, showing us around a property and keeping us up to date with new listings matching our criteria.

Jake Β· 16 August 2022

Agent replied

Thank you for the great feedback for Alexandra :-)

5/5

Google

Alexandra was great, very knowlegable.

Unique Β· 20 February 2024

Agent replied Β· 21 March 2024

Thank you for this review! Alexandra

5/5

Google

I'm happy to Announce that haart got a Good customer service, it was a nice negotiation and registration of my details for moving in to my potential home with the company, Thank you so much @Thersia, for carefully understanding and attending to my request...I'm grateful πŸ™ and I appreciates. …

Anyanwu Β· 21 April 2024

Agent replied Β· 20 June 2024

Dear Anyanwu, Thank you so much for the great feedback. Kind Regards, haart Lettings Plymouth

5/5

Google

Estate agent Alexandra was super professional. Great. Sadly the house she was showing me had issues, which Alexandra listed.

Celia Β· 12 February 2023

Agent replied

Thank you for taking the time to leave Alexandra a review :-)

5/5

Google

Haart marketed my house in Millbrook. I found them very proactive and well-organised, getting all the viewings through over a two-day period. They gave the impression of really liking the house and being interested in selling it, whereas some agents I've encountered didn't seem to care. Also they make sure the prospective purchasers are really in a position to buy, before bringing them to view- this avoids a lot of time-wasting.

Pete Β· 15 September 2022

Agent replied

Thank you for the positive feedback. We do our best to give an outstanding service :-)

5/5

Google

Our move got complicated and Jennifer liased with the solicitors for us. She went out of her way to be helpful and ensure the sale went through. Thank you to all at haart but in particular Jennifer.

Diane Β· 27 November 2019

Agent replied

Dear Diane Shelton, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Plymouth estate agents

1/5

Google

Left us without heating or hot water, windows in the property were not up to standards, me and my housemate let it go for 3 months in the dead of winter before getting the hump with them and leaving, throughout they were very unhelpful and didn't seem to care if we were able to wash ourselves or the counters and floors, we also found dead mice in the cupboards and when we asked if the property was even checked over by them before we moved in because the landlord lived abroad their response was "we don't do that" utter imbeciles are supposed to be taking care of their clients property and don't check it

Amy Β· 17 April 2021

Agent replied

Hi Amy, I am sorry to hear of your experience. I am not aware of the property you are describing but, if you could please email us at pmdevon@haart.co.uk I will look into these issues for you. Kind regards, haart - Devon Property Management.

5/5

Google

Alexandra was very helpful at showing around that beautiful house.I really appreciated it

Rayof Β· 27 July 2023

Agent replied Β· 26 August 2023

Thank you for leaving Alexandra a lovely review :-) haart Plymouth

5/5

Google

Very professional and personable viewing. Alexandra was lovely and polite, answering all questions thrown her way.

Struan Β· 28 April 2023

Agent replied Β· 26 August 2023

Dear Struan, Thank you for your kind review. Regards, haart Estate Agents Plymouth

5/5

Google

Alexandre was more than helpful first class with all the information required

Michael Β· 19 August 2023

Agent replied Β· 26 August 2023

Thank you for leaving a 5*Review for Alexandra :-)

5/5

Google

Alexandra was extremely pleasant to deal with, helpful and listened well. She has also followed up with informative emails.

Rosemary Β· 13 January 2023

Agent replied

Thank you for leaving a great review. we hope to find you a new home shortly :-)

5/5

Google

I have a property which is being managed by Haart in Plymouth. I have been dealing with Henrieta since 2021 and cannot emphasise enough how helpful she has been in dealing with a variety of issues. This has eased a lot of the hassle and stress that comes with renting out properties.

John Β· 20 February 2024

Agent replied Β· 21 March 2024

Hi John, Thank you for leaving our wonderful Senior Property Manager, Henrieta, such a lovely review. Kind Regards, Devon Property Management

5/5

Google

Alexandra was a charming, bubbly host for my viewing and got back to me very quickly on my questions about the property.

Sorrel Β· 15 September 2022

Agent replied

Thank you for taking the time to leave this great review :-)

5/5

Google

I had a valuation done by a Mr. Scott Smith recently on a proparty. I had never done this before but Scott soon put me at ease with his visit. He made the whole experience very easy for me at a time when I am grieving. I found him to be very friendly but also professional in his manner . I would highly recommend him.

Debbie Β· 14 March 2023

Agent replied

Thank you for taking the time to leave Scott such a lovely review :-) haart Plymouth

5/5

Google

Very excited about it. Thanks Henrieta Klimkova. Very amazing

Deborah Β· 17 April 2025

5/5

Google

Heart Letting Agents Plymouth, have been my agents for three years and I have been very satisfied with the service. Currently My property is being managed by Amy Marshall and she has dealt with my property with efficiency and immediately, she is warm and friendly and makes you feel that she cares about her work. I have no problem giving her five stars. Michael Edson

Michael Β· 27 February 2023

Agent replied Β· 26 August 2023

Hi Mike, Thank you for the 5* review for Amy. Kind Regards, haart Devon Property Management

5/5

Google

Charis has been excellent throughout, excellent communication and professional viewing 5 out of 5.

David Β· 28 May 2023

Agent replied Β· 26 August 2023

Thank you for leaving a great review for Charis. Plymouth haart lettings.

5/5

Google

Alexandra is very professional and knowledgeable in her field, with good interpersonal skills!! 5 stars!

Shane Β· 28 April 2023

Agent replied Β· 26 August 2023

Thank you for taking the time to leave Alexandra a review, we hope to help you find your next home :-)

5/5

Google

Alannah has been great! We don't have a car and she drove us to all house viewings we had. Very friendly and honest service from all the team members of Haart Estate Agent. Thank you Alannah!

Yovanee Β· 29 July 2019

Agent replied

We're pleased to see the 5-star rating you left for us. we are very happy to have provided you with such a positive experience! Thank you again for your star rating! Regards haart Plymouth

5/5

Google

Really good service Alexandra is the best it was fantastic service I’m really happy Thank you Alexandra

GDK2022 Β· 12 February 2023

Agent replied

Thank you for leaving Alexandra a review :-)

5/5

Google

Million thanks to the Staff of Haart, they are friendly and helpful and everything went through smoothly.Thanks to Claire, she is so professional.

Yi Β· 17 June 2022

Agent replied

Thank you for your 5* Review πŸ˜ƒ

5/5

Google

Amy is very cooperative and helpful. Appreciated a lot her help.

Hana Β· 27 July 2023

Agent replied Β· 26 August 2023

Dear Hana, Thank you for your 5 star review. Kind Regards, haart Lettings, Plymouth

5/5

Google

Amy Marshall was very helpful today and kept in contact all day

Jamieleigh Β· 27 June 2023

Agent replied Β· 26 August 2023

Hi Jamie-Leigh, Thank you for leaving a 5 star review. Kind Regards, haart Property Management.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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