Trusted Agent profile Β· Plymouth Β· Devon

haart Plymouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

907 reviews across 2 platforms

39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ

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haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 907 reviews on two platforms, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

867

Reviews on Google

This office

Facebook logo

3.4 / 5

40

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Thersia was really helpful and polite, and made the signing up process very easy.

Corey Β· 21 May 2024

Agent replied Β· 20 June 2024

Hi Corey, I am so pleased that your registration was nice and easy. Hopefully we will be able to find you a property soon :) Kind Regards, haart Lettings Plymouth

5/5

Google

I have been desperately looking for a flat in Plymouth as I am due to start a job their shortly. Carly sent me through a few options and I had a viewing booked in. Unfortunately the property was taken and my viewing had to be cancelled. Luckily Carly was able to suggest a different property and fit the viewing it at the same time as my original. She was lovely when we met up at the property and I decided to take it the same day. The whole process since has been easy and I’ve been kept up to date by Carly throughout. Would definitely use Haart again and recommend them to anyone.

Cherry Β· 25 October 2020

5/5

Google

HUGE shoutout to Alexandra, massive help with getting us our house. Couldn’t recommend enough! She met my wife and her mum, was very professional and friendly so I was told! Happy with the excellent service.

Ben Β· 14 November 2022

Agent replied

Thank you for leaving such a lovely review, we are happy to be of help to find your new home :-)

5/5

Google

I would just like to say a big thank you to Henrieta for being an excellent property manager! Polite, conscientious, super efficient, understanding and a pleasure to talk too!

Sara Β· 28 May 2023

Agent replied Β· 26 August 2023

Thank you for leaving Henrietta a great review. Plymouth Property Management.

5/5

Google

Henrietta has been absolutely fantastic, always answers and replies to calls and emails. Very thorough with checks and follow ups. By far the best property management I've ever dealt with.

Charlotte Β· 28 April 2023

Agent replied Β· 26 August 2023

Hi Charlotte, Thank you very much for your lovely review. Kind Regards, haart Property Management

5/5

Google

I am a first time renter and cannot begin to explain the amount of appreciation I have for Charis (hope I spelt it right πŸ˜…) taking time to learn my preferences and cater to all of my needs. Charis radiates a positive and calming energy making every viewing exciting, welcoming and homely. I never write reviews, but with someone as hard working and passionate as this, recognition is deserved! And thank you again for all of your help!

Emily Β· 28 April 2023

Agent replied Β· 26 August 2023

Hi Emily, Thank you so much for leaving our fabulous negotiator Charis (you spelt it right :) ) such a lovely review. We are very lucky to have her. I am sure she will help you find your perfect home. Kind Regards, haart Lettings Plymouth.

5/5

Google

Thersia was incredibly helpful and calming when dealing with our situation. I couldn't have asked for better service

Connor Β· 20 February 2024

Agent replied Β· 21 March 2024

Hi Connor. Thank you for taking the time to leave Thersia our Senior Negotiator a wonderful review :) Kind Regards, haart Lettings

5/5

Google

Highly recommend haart selling your house, sold mine within a couple of weeks for the asking price. Easy to talk too and deal with. NO stress or any problems what so ever. Jordan was very professional and went out of her way multiple times to help me out. Thanks again Tony

Tony Β· 29 July 2019

Agent replied

Dear Tony Brown, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Your opinion plays an integral part in our customer service. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plymouth

5/5

Google

Millie was a lovely agent & gave me plenty of time & patience to look around and ask questions

Katherine Β· 30 May 2025

5/5

Google

Thank you Thersia Pepperell. You are so friendly and good at what you do. Keep it up

Ikechukwu Β· 20 February 2024

Agent replied Β· 21 March 2024

Hi Ikechukwu, Thank you for taking the time to leave a 5 star review for Thersia. Kind Regards, haart Lettings

5/5

Google

We would recommend Haart of Plymouth! We had a very busy open house and had numerous offers on our property. We had great communication even with us nresiding outside of the UK . We want to thank Alannah,Luke and the rest of the team for getting our house sold fast.

Rachel Β· 29 July 2019

Agent replied

Good evening Rachel, Thank you so much for your lovely 5* Review. We are very happy you would recommend our services, and we are thrilled we managed to get you such a quick sale on your home. All the best Team Haart

5/5

Google

I have found Lauren from the Plymouth branch very helpful and attentive. She goes that extra mile to try and match a suitable house with a perspective purchaser. Would have no hesitation in recommending Haart Estate Agents in particular Lauren to anyone looking to buy a new home. Carol Moulding

Carol Β· 29 July 2019

Agent replied

Dear Carol Moulding, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Plymouth

5/5

Google

I went for a viewing today and Charis showed me around . I love the fact that she was timely, and she provided answers to all the questions asked. She is so lovely and always ready to go extra mile in providing all the supports needed. Thanks for being kind and professional doing your job.

Popoola Β· 23 August 2024

Agent replied Β· 24 October 2024

Hi There, Thank you for leaving Charis a 5 star review, Kind Regards, haart Lettings Plymouth

5/5

Facebook

Couldn’t praise the Haart team more! Couldn’t be more helpful, quick and efficient when dealing with the sale of my property. Big shout out to Heleney for all of her help and support in this process … couldn’t of done it without you!

Lucy Β· 21 July 2021

Agent replied Β· 21 March 2026

Thank you so much Lucy. Pleasure helping you with the process πŸ˜ƒ

5/5

Google

I have been desperately looking for a flat in Plymouth as I am due to start a job their shortly. Carly sent me through a few options and I had a viewing booked in. Unfortunately the property was taken and my viewing had to be cancelled. Luckily Carly was able to suggest a different property and fit the viewing it at the same time as my original. She was lovely when we met up at the property and I decided to take it the same day. The whole process since has been easy and I’ve been kept up to date by Carly throughout. Would definitely use Haart again and recommend them to anyone.

Bezzaa95 Β· 15 April 2020

5/5

Google

Chloe was very helpful during our viewing at anzac road property. She have done a great job with explaining the features of the property to us and have answered our questions promptly.

D Β· 30 December 2022

Agent replied Β· 30 December 2023

Thank you for leaving this great review 5* Review :-)

5/5

Google

Charis was exceptionally nice, answered all my questions and displayed great politeness throughout. I appreciate her excellent customer service!

Nicole Β· 28 December 2023

Agent replied Β· 21 March 2024

Hi Nicole, Thank you for leaving our wonderful Negotiator Charis such a lovely review :)

5/5

Google

I was looking for a place to live due to having to move out of the family home. I was very nervous to say the least. I walked past haart on mutley plain and saw I flat. Immediately Rebecca Mason made time to show the flat and another one straight after. After a day of thinking about it I decided shared accommodation would be better for me. I'd seen a place on Chudleigh Road and asked Rebecca for a viewing. She made time this immediately as well. I really wanted the room and Rebecca explained the process and the next day I paid my holding fee and the room was mine initially. Long story short there were a couple of hiccups along the way, I got very stressed more than once but Rebecca Mason was there for me through it all. I am now happily settled in to my new home and it's all thanks to Rebecca, who understood my circumstances and kept me calm and grounded reassuring me everything would be fine. And she was right.

Dcvmarvel Β· 24 February 2020

4/5

Google

Great service, was served and spoken to by Rachel, she was super compassionate and friendly.

Georgette Β· 13 December 2025

Agent replied Β· 13 April 2026

Good afternoon Georgette, thank you for leaving Rachel a lovely review. All the best, Haart Sales Team Plymouth.

5/5

Google

Thersia was very warm and helpful during the viewing as well as during follow-up calls.

Wayne Β· 15 March 2024

Agent replied Β· 21 March 2024

Hi Wayne, Thank you for leaving Thersia a 5 star review. Kind Regards, haart Lettings Plymouth

5/5

Google

Jayne was very professional and helpful in assisting me with my property purchase. I recommend haart!

Camillacacciari Β· 20 February 2024

Agent replied Β· 21 March 2024

Thank you for taking the time to leave Jayne a review, haart Plymouth

5/5

Google

Fantastic Service! We have dealt with all staff but thanks in particular to Jenny. We were particularly impressed by the fact that Alannah was able to conduct a viewing in the snow - complete with wellies!We are very pleased with the service and even more happier with the outcome!

Mr/s Β· 29 July 2019

Agent replied

Dear Mr/s Compton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Plymouth

5/5

Facebook

Couldn’t praise the Haart team more! Couldn’t be more helpful, quick and efficient when dealing with the sale of my property.Big shout out to Heleney for all of her help and support in this process … couldn’t of done it without you!

Lucy Β· 21 July 2021

Agent replied Β· 29 July 2023

Thank you so much Lucy. Pleasure helping you with the process

5/5

Google

Charis was incredibly helpful and friendly and quickly resolved my enquiry

Eleanor Β· 21 May 2024

Agent replied Β· 20 June 2024

Hi Eleanor, Thank you for your wonderful feedback, Kind Regards, haart Lettings Plymouth

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Questions about haart Plymouth

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Plymouth won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.

What do you need help with?

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