Trusted Agent profile · Plymouth

Fulfords Plymouth reviews

4.5

★★★★★ Excellent

242 reviews across 1 platform

44-50 Drake Circus, Plymouth, PL4 8AB

Fulfords's office in Plymouth, at 44-50 Drake Circus, is rated 4.5 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.5.

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4.5 / 5

242

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Sold my property in Plymouth using fulfords. Jennifer Matthews, the Branch Valuer, was so supportive throughout the sell. Going above and beyond by chasing client information and getting in contact with the relevant people. The sale went through quicker due to her hard work and professionalism. She made the whole process, of selling a property, so easy. Can’t recommend her enough! If I ever sell another property in Plymouth I wouldn’t use anyone else. Thank you Jenni!

Georgina · 31 May 2022

Agent replied · 31 May 2023

Hi Georgina! Thanks so much for this great 5* review. All the Plymouth team appreciate you taking the time to leave your feedback. Graham - Customer Relations

5/5

Google

So im a first time buyer and unfortunately, it didn't go as smoothly and as quickly as I would've liked. Wasn't the best 7 months of my life but the only good thing from this experience was how great Matt Binney was. Went above and beyond to help me out as much as he could and probably done more than he should have. Definitely will use him again when i come to renew my mortgage

Matt · 31 May 2022

Agent replied · 31 May 2023

Thank you for your wonderful 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Well what can I say about Jenny and the wonderful team at fulfords especially Jenny she has been very helpful in selling and finding us a new house to move into. They are all very approachable and easily to get a long with to get your house sold quickly. And if you want to get as much money as you can for your house edd is the man to negotiate for you.PositiveResponsiveness, Professionalism

Jason · 25 August 2022

Agent replied · 31 May 2023

Thank you for your wonderful 5* review and kind words Best wishes, Lucy, Customer Relations

5/5

Google

I can not recommend this company enough for anyone who is struggling in there home search. I have been applying for homes since January with rejection after rejection and this company is the only one that has phone me and made me feel that I have hope in finding a home. Jessica Acton is an absolute start, she has been phoning me with good and bad news about properties but then helping me apply for more straight away, she goes to the extent of even writing down my details on forms and sending them over for me to sign due to technology issues. If anyone is feeling hopeless in their search I 100% suggest you give this company ago they are so nice, friendly and make the stressful journey so much more relaxing.PositiveResponsiveness, Professionalism

Theresa · 25 August 2021

Agent replied · 7 July 2023

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

we were shown a flat for my parents and Jody at Drakes Circus was the agent who helped. From the very first meeting she was so friendly, polite and respectful. Her knowledge of the property was excellent and her communication was brilliant. I wouldn't hesitate to use Fulfords again... thank you Jody

Andrew · 26 March 2024

Agent replied · 1 January 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Having used agents before to rent a home, I was concerned I was going to be in for a bumpy ride when I decided to take on this new property. I was use to consistent messages asking for money, things not being fixed and unhelpful advice, when dealing with other agents.... This couldn't be further from the truth with Fulfords. We want to say a special thanks to Jasmine. Right from the start she kept us up to date on our move, she made any paperwork that was being processed easy to understand. All the while being friendly and super polite. Jasmine has been awesome at communicating anything we need with our landlord. She went the extra mile to ensure our move was easy and comfortable and continues to ensure we are happy in our new home.

Christine · 31 May 2021

Agent replied · 31 May 2023

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We sold our house through Fulfords and I would definitely recommend them to anyone else who is looking to sell. Jennifer and the rest of the team were helpful and informative throughout the whole process, any questions have been answered promptly and communication has been great!

Aaron · 26 December 2025

Agent replied · 26 March 2026

Thank you for choosing Fulfords to sell your house! We are thrilled to hear that you had a positive experience with our team. Our goal is to provide helpful and informative service to our clients. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Gareth and his team were very helpful when recently purchasing a property through them. They answered all our questions promptly and professionally and nothing was too much hassle. They were also selling the property that I was living in, they gave plenty of notice regarding viewings and were always happy to help with any questions I had about this. I wouldn't hesitate to recommend them to anyone looking to buy or sell a house.PositiveProfessionalism

Alice · 25 August 2021

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Visited Drake Circus branch where Jody was very friendly and helpful. Filled me with confidence . Will definitely use Fulfords in the future.

Kevin · 26 March 2025

Agent replied · 24 August 2024

Kevin Hambly thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Long story short. Lucy was the estate agent in charge of a property. We visited the property on Thursday and the landlord said that she would be taking in apllication over the weekend and replying by Monday. We put in a an application on Friday morning and Lucy gave us a rejection within half an hour. Apparently, Lucy decides which applications the landlord should see.NegativeQuality, Professionalism

Rohit · 25 August 2022

Agent replied · 7 July 2023

Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Just wanted to say a massive thank you to Callum and the team for making our move straight forward and easy. Kept in contact with us from start to finish and handled everything professionally and with clarity from the off. We are very happy in our new home and that has a lot to do with how we were looked after. Thank you again and would recommend you and the Fulfords team to anyone.

Ian · 31 May 2021

Agent replied · 31 May 2023

Thank you for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

3/5

Google

The estate agents in this Fulfords branch were friendly and welcoming, especially Yolanda, the only issue was the length of time and only a few viewings to find interested buyers, however after the statutory three month period had elapsed and i told them I would be using another estate agent, out of the blue we had six viewings in one week, shame it was the threat of moving to a competitor was necessary to get things moving on their part

Rhian · 7 July 2019

Agent replied · 7 July 2023

Thank you Rhian for your feedback, I'm sorry that you felt that this was the case. Rest assured that your comments have been passed to all the relevant individuals at the branch. Kind regards, Mike.

5/5

Google

I had been thinking of changing letting agents to Fulfords but was put off by the thought of all the paper work and phone calls..., however after one phone call and an email it was all done and sorted within weeks.., so a huge thank you to Lucy and her team, they made a very uncomfortable job of moving agents very easy with no stress for me as there there communication, expertise and friendly manner between all parties was second to none.., thank you.

Dawn · 7 July 2019

Agent replied · 7 July 2023

Thank you Dawn for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

Thanks to Emma, Gareth and the team at Fulfords for selling my property. They´ve been very proactive, efficient and professional from the very beginning. Giving me feedback after each viewing and then helping me with the sale process, ensuring that everything went smoothly. They went out of their way to obtain information I couldn´t get but was requested from me. Also, no matter whom I spoke to at the office, they could update me on the sale. Good communication within the team. I would definitely use Fulfords again and would highly recommend them.

Claudia · 7 July 2019

Agent replied · 7 July 2023

Hi Claudia, thank you for your 5* review, I'm pleased to hear that Emma and the team have provided excellent service. Many thanks, Mike.

5/5

Google

The team at Fulford's have been great! They searched out properties which actually reflected my requirements rather than just sending me random details like so many other estate agents. The property I finally purchased came with some 'issues'; all of the staff at Fulford's were always ready to answer my queries and to help me in pursuing matters with both sets of solicitors during the conveyancing period. They were supportive and reassuring during a stressful few weeks. Thanks Fulford's!

Marion · 7 July 2019

Agent replied · 7 July 2023

Really great to read another 5* review for our Fulfords branch. Thank you so much for taking the time to leave this review. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

One of our favourite and most trusted estate agents in Plymouth. Gareth has been brilliant in working with us to both buy and sell our properties. He is extremely knowledgeable on property values, and they are quick and prompt in dealing with requests and any issues that arise. Being one of the main agents in Plymouth, we know we can rely on them to get the best price for us. You can know he won't inflate his estimates just to get you to sign a contract with him. Highly recommended!

Sophie · 7 July 2018

Agent replied · 7 July 2023

Good Morning Sophie, Thank you for taking the time to write this wonderful 5* review for the Fulfords branch in Plymouth. It is fantastic to read that Gareth and the team have been supportive and realistic to you both when selling and buying your properties.Thank you for the recommendation. Best wishes, Maryjane.

5/5

Google

Had a great experience with Keith with regards to booking a viewing the The Tors in Tavistock. He made the process super easy and very enjoyable . He was very attentive and really easy to get along with. Will definitely be looking to work with Keith and his team in the future

Saphi · 26 March 2025

4/5

Google

Spoke to Jody and was very impressed, she was friendly, professional and could answer all my questions, very helpful.

Sally · 26 March 2025

Agent replied · 24 August 2024

Thank you Sally Hambly for your kind review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really recommend, Jody and Lara were so so helpful, great communication. Any issues during our process they were so supportive. They went above and beyond to help in any way they could.

Lana · 18 September 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Lana. Kind regards, Lucy, Customer Relations.

5/5

Google

Oliver Tugwell provided an invaluable service in securing a new mortgage for us on a second property purchase - his quick and detailed responses to any of our questions left us feeling secure and in the right hands throughout the process - cannot recommend enough

Sam · 26 October 2025

Agent replied · 26 March 2026

We are thrilled to hear about your positive experience with Oliver and our team. Our goal is to ensure our customers feel secure and well-informed throughout the process. Thank you for your recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmine is a complete wonder star!! The whole team are amazing when I’ve called in with daft questions but Jasmine always went above and beyond with any issues or queries I had and she always kept me up to date with what was going on. Honestly couldn’t say anything better about Jasmine!!

Harry · 26 March 2023

Agent replied · 31 May 2023

Thanks for the wonderful 5* review and your kind words Harry! Best wishes, Lucy, Customer Relations.

5/5

Google

Wouldnt recommend Jody and the rest of the Fulfords team enough. One of the most professional teams compared to other agents. Provide all information i needed. Very friendly team and i wouldnt go anywhere else.

Wendyjbrown · 26 March 2024

Agent replied · 29 October 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Dealt with Jody and she has been So friendly and very helpful. Reassured me with alot of information and knowledge on the housing market. Took notice of what I’d like I would Definitely recommend

Courtney · 26 March 2024

Agent replied · 29 October 2023

Many thanks for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to Rebecca, Emma and the Team at Fulfords Drake Circus. For being a first time buyer I was nervous with the process but you answered all my questions in a way that I would understand. Thank you for helping in the process and for getting it sorted in a swift 6/7 weeks. I will be highly recommending you to others. Thank you so much Jenny

Jenny · 7 July 2019

Agent replied · 7 July 2023

Hi Jenny, many thanks for your 5* review and recommendation. Delighted your first purchase went well and hope you are settling in to your new property. Best wishes, Tracey.

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Questions about Fulfords Plymouth

How many reviews does Fulfords Plymouth have?

Fulfords's Plymouth office has 242 reviews across 1 platform: 242 on Google.

What is Fulfords Plymouth's rating?

Fulfords Plymouth is rated 4.5 out of 5 across all 242 reviews, and 4.5 out of 5 on Google from 242 reviews.

Where is Fulfords's Plymouth office?

Fulfords Plymouth, 44-50 Drake Circus, Plymouth, PL4 8AB.

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