Trusted Agent profile · Plymouth

Fox & Sons St Budeaux reviews in Plymouth

3.4

★★★★★

553 reviews across 2 platforms

630 Wolseley Road, St Budeaux, PL5 1TE, Plymouth, PL5 1TE

Fox & Sons's office in Plymouth, at 630 Wolseley Road, is rated 3.4 out of 5 across 553 reviews on two platforms, including 118 Google reviews rated 4.4.

Google logo

4.4 / 5

118

Reviews on Google

This office

Trustpilot logo

435

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

1/5

Google

Very disappointing and frustrating experience with Fox & Sons St Budeaux branch. Lost the key to our property then tried to say we never handed a key to them for viewings. This was later rectified but only after several calls/visits to the branch. Another issue was appointments being made by head office for branch staff to visit but this never happened as apparently the communication between branch/Head office is not good. Overall service very disappointing

Shirleacsey · 26 October 2019

5/5

Trustpilot

Fox and sons recently sold a small…

Fox and sons recently sold a small development for me was really a pleasure working with Steve and the team

M · 13 August 2021

5/5

Trustpilot

12 out of 10.Steven Rogers met us in…

12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need

Richard · 26 October 2023

5/5

Google

Excellent service and will ring again

Sheldon · 23 April 2024

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Steve and Tom were so helpful with the…

Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend

J · 8 February 2021

5/5

Google

Wonderful client service, very caring and professional. The team was very quick in responding both via telephone and email. I have never met more kind and amazing people. If you want to rent, or sell/buy a house, they are your people who will go beyond to help you achieve your dreams. Whilst other agencies are not responsive at all, I can’t praised Fox And Sons enough. May God bless you.

Joanna · 25 October 2020

1/5

Trustpilot

Estate agents living up to there bad name

Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only

Carly · 6 April 2021

1/5

Trustpilot

The worst Agency I have tried…

The worst Agency I have tried throughout my three-year stay in Brighton! They advertised a property, handled the viewing and handled most of the paperwork but when the landlord blocked me to avoid returning the deposit they said that they don't manage the property and that they only advertise it!They never told me about the matter and I am left without my deposit with them stating that they can't help in any way!

Aly · 27 July 2019

5/5

Trustpilot

Fantastic experience with Fox and Sons…

Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively

Michael · 1 October 2020

5/5

Trustpilot

Callum was brilliant and did a great…

Callum was brilliant and did a great job selling my house

M · 10 June 2022

1/5

Google

Would not recommend these guys. They sold my mums home. Not great professionals when all you get when saying you will put it up with another agent and I quote “I am the top sales person in our branch” so why did we have lots of problems, why worry if we put it up with another agent too??? Please do not use the recommend solicitors between them they blame each other.

Josie · 26 October 2019

5/5

Google

Great team, very helpful, would recommend Ryan

Jack · 25 October 2022

4/5

Trustpilot

We got there in the end after some too…

We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons

Mr · 19 July 2024

1/5

Google

Stop hounding me with mail and calls! Unwanted contact. I do not want to use you as an agent, I have never used or instructed you and never will. Your number has been blocked and junk is in the bin. Save yourself the expense and effort and leave me alone. I have not come across an agent who is a persistent as you are, in my eyes it reflects badly on your company.

Kelly · 26 October 2015

5/5

Google

Outstanding service from both Jake and abi. No request too small. Friendly... Patient... Warm Given the market at the moment other estate agents have not treated me very well, it's felt like a cattle market. Fox and sons are the only estate agent that have taken time with us as a family. Faultless.

Dyl · 25 October 2022

5/5

Google

Just had the most pleasant house viewing lead by a salesman named Jake. Professional, courteous and knowledgeable. He was an absolute pleasure to deal with leaving me and my partner with nothing but great things to say about him. The company were also very accommodating getting us a viewing that fit our schedule.

Dale · 25 October 2022

1/5

Trustpilot

Communication was awful!!!

Communication was awful!!!!

No · 20 June 2025

1/5

Trustpilot

Bad customer service

Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.

A · 4 April 2024

5/5

Google

Very good responsive service from Rebecca Luke made the process very easy

Steven · 25 October 2021

1/5

Trustpilot

Apparently fox & sons would like to…

Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.

Anita · 13 September 2023

5/5

Google

Rebecca was amazing, helped us with any queries we had along the way. Would definitely recommend

Carrie · 25 October 2020

1/5

Google

They are an absolute shambles, not once did they arrive on time for viewings and when they did finally arrive no apology was given. When asked run of the mill questions about a property no answers were given. I found them to be rude and arrogant. They have put me off ever wanting to buy through them again and i certainly would not ever sell with them.

Paul · 26 October 2019

5/5

Google

Recently spoke to Scott for mortgage advice and would highly recommend him for further advice.

Adrian · 25 October 2020

1/5

Trustpilot

Very poor service

They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.

Marina · 17 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox & Sons's Google reviews

Questions about Fox & Sons St Budeaux

How many reviews does Fox & Sons St Budeaux have?

Fox & Sons's Plymouth office has 553 reviews across two platforms: 118 on Google, 435 on Trustpilot (across the whole business).

What is Fox & Sons St Budeaux's rating?

Fox & Sons St Budeaux is rated 3.4 out of 5 across all 553 reviews, and 4.4 out of 5 on Google from 118 reviews.

Where is Fox & Sons's Plymouth office?

Fox & Sons St Budeaux, 630 Wolseley Road, St Budeaux, PL5 1TE, Plymouth, PL5 1TE.

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