Trusted Agent profile · Plymouth
★★★★★
560 reviews across 2 platforms
630 Wolseley Road, St Budeaux, PL5 1TE, Plymouth, PL5 1TE
Fox & Sons's office in Plymouth, at 630 Wolseley Road, is rated 3.4 out of 5 across 560 reviews on two platforms, including 125 Google reviews rated 4.4.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
5/5
GoogleVery good responsive service from Rebecca Luke made the process very easy
5/5
GoogleRebecca was amazing, helped us with any queries we had along the way. Would definitely recommend
1/5
GoogleThey are an absolute shambles, not once did they arrive on time for viewings and when they did finally arrive no apology was given. When asked run of the mill questions about a property no answers were given. I found them to be rude and arrogant. They have put me off ever wanting to buy through them again and i certainly would not ever sell with them.
5/5
GoogleRecently spoke to Scott for mortgage advice and would highly recommend him for further advice.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
GoogleCould not be happier.with my experience buying through these very dedicated professionals. Efficient, responsive and with an added friendly. human touch. The best experience of my seven property acquisitions to date. Great viewing, and the sort of rapid follow up you hope for, led to an agreed sale within hours of viewing today. Impossible not to give the very highest recommendation that such service deserves.
1/5
Googleshocking service as a property developer i buy often first time dealing with this bunch and will be my last learnt a lesson today stay with the pro's fulfords keeps you updated with every change you dont have to keep calling them for up to date info over the last 30 years buying i have seen it all with estate agents.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
5/5
GoogleAfter meeting Abbey for the first time at a house viewing, I found her very cheerful, helpful & professional, all questions answered to her full knowledge,( obviously did her homework) 😀 😉 was an absolute pleasure to meet her considering I was feeling at my worst. Thankyou Abbey
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
5/5
GoogleVery professional and within a fortnight had referenced and found a new Tenant for us. Thank you so much. Once again Rebecca has found a new Tenant for me for another property. I just can't praise her enough. She takes all the pressure off you by organising
5/5
GoogleHave been with fox and sons for nearly three years, and with a change in our rental needs, Rebecca (st budeaux branch)has gone above and beyond with helping us find a new home, can't thank her enough for all the advise and help, as I was finding it a very stressful time, always made time to chat if needed.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
GoogleCan't believe it's been 2 years since I walked through the office doors to see Scott! He is the problem solver. The numbers Man. Scott always makes me feel at ease no matter how challenging the issue. Where there is a way, there is a will.
1/5
TrustpilotPlymouth Branch
Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
5/5
GoogleEfficient, friendly and professional - I couldn't ask for more when purchasing my new home. The Manager and staff are all a true credit to not only the company, but the community in which they serve. All members of staff continually went above and beyond to assist with the transaction. Smooth, faultless and pleasant. I can highly recommend.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
5/5
GoogleGoing through the process of buying a house with Fox & Sons at the moment, it has been made so easy as the staff do everything for you, they are all extremely friendly and helpful, and our contactable by phone or email which is amazing when you have a busy home life schedule :)
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