Trusted Agent profile · Plaistow
★★★★★
223 reviews across 1 platform
286-288 Barking Road, Plaistow, E13 8HR
Part of Reeds Rains, see every office.
Reeds Rains's office in Plaistow, at 286-288 Barking Road, is rated 4.5 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.5.
Every review we hold for the Plaistow office, from every platform, shown as written. First names only.
5/5
GoogleProfessional staff who helped enormously in getting our family home sold. Very grateful to Nicola and the team
Many thanks for your kind words Wendy and we're so pleased to have been able to assist you with this sale. All the very best!
5/5
GoogleHello I’m very thankful to Conor kannagarajah - power for helping me to get a good property. He was very supportive person. Fayaz paymon
thank you Fayaz for your kind words - we loved finding you a property to rent and hope you are happy in your new home - Conor
1/5
GoogleReeds Rains + I Am Sold = really dodgy association, very unprofessional, none of them did the job properly. The SELLER withdrew and I Am Sold refuse to give us back the reservation fee - £48 000. Pure greed! How much did you get on the reservation fee Tara and Peter? Shame on you. Do you want me to remind you the address? 125 Upper Brockley. You forgot about it?
We are unable to find any record of you on our database and we don't seem to have had any business relationship with you. Please call into our office on 020 7474 9157 to discuss further. Thank you
5/5
GoogleI was so well look after by Nicola @ Reed Rains during the whole process till I completed. She was super professional and understanding of my needs, also very approachable and kind. I really appreciate people going the extra mile and Nicola has definitely done it in all eventualities close to exchange and completion! In general all staff is lovely, thanks also to Dea and Craig for all your help.
Thank you for taking the time to leave us this lovely feedback. It was a pleasure assisting you with your first purchase Sonia and we wish you all the very best in your new home!
5/5
GoogleWhy aren't more agents like this? I bought my first house through the guys at Reeds Rains. From registering my details to collecting the keys they were all so helpful. The recommended their own mortgage advisor who talked me through the whole buying process and also got me a great rate!! A big thank you to Dan and his team for making my purchase so easy, would 100% recommend them over anyone else in the area
5/5
GoogleWe bought our house in East Ham through Reeds Rains, Jon in particular but everyone in the office was incredibly helpful throughout the whole fairly torturous process. Jon helped us with the sale of our flat even though he was not our agent and stuck with us through two failed sales and over a year of back and forth with all the stakeholders involved. We're very happy now in our new home and I don't think we'd have made it in without Jon. Can't recommend enough.PositiveResponsiveness, Professionalism
Thank you for the kind words and I am glad we got there in the end. I hope you are settling in to the house and the family are well.
5/5
GoogleWe completed yesterday on the most complicated property perhaps ever sold in England. Javed Gunny was the guy we dealt with - he was absolutely first class - a total professional. Thank you, hope to deal with you again.
Alex we would like to wish you all the best in your new home and for giving us a 5* review. Did you know that if you sign up to our Refer a Friend scheme you can earn Amazon.co.uk Gift Cards when you recommend our service? Find out more at reedsrains.co.uk/refer-a-friend Kind Regards, Natalie, Branch Manager
5/5
GoogleSwift and efficient by Nicola Coleman
Dear Julia, it was an absolute pleasure to assist you with finding new tenants for your property.
5/5
GoogleI was thoroughly impressed with the fantastic level of service received from Nicola for the recent purchase of my property. She regularly ensured she kept apprised of the situation from both parties at all times, and I felt very confident that the process would move along in a swift and timely manner. And so it was. I wouldn't hesitate to use Nicola's services again! Thanks a lot
Thank you for your kind words Richard. It was an absolute pleasure doing business with you and we look forward to working with you again soon. All the best
1/5
GooglePoor customer service. We rented through this agency. Make sure you know what you signing and read every point. Whenever problems appears in the property or with the landlords etc agency won’t even try to help you. Lazy workers like someone is pushing them to work in the office. My friends have paid £500 to advertise the property and in 1 month 0 views . Comparing with another agency it was 6 views in 1 day. Never pay holding deposit as if you fail ur references check they won’t give you money back 100% !!!
Hi Anna Kirushchinko, We take these matters very seriously - unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Reeds Rains immediately at plaistow@reedsrains.co.uk so that we can resolve this issue immediately. Furthermore, we do not charge landlords to just advertise the property so you must be mistaken, nor do we take holding deposits from tenants that fail referencing. Regards, Reeds Rains Plaistow branch
5/5
GoogleThis is to express our utmost gratitude to Dea Bhambra whose persistence and professionalism helped us to buy our property. Dea was proactive in dealing with all aspects of the chain. She chased all the parties involved, ensuring that we exchanged contracts and completed on time. We will definitely recommend Dea to family and friends in future.
5/5
GoogleWe're overseas landlords and Reeds Rains have made it very easy for us. Metin is great a getting back to us with super quick responses and keeps us in the know with everything.
Hi Kat, it's great to see you have left us a 5* review. Did you know that if you sign up to our Refer a Friend scheme you can earn Amazon.co.uk Gift Cards when you recommend our service? Find out more at reedsrains.co.uk/refer-a-friend Kind Regards, Natalie Hope, Branch Manager
5/5
GoogleWe recently rent a flat through the Plaistow branch of Reeds Rains and were very impressed at the level of service throughout. Special thanks to Ion who’s always on hand to answer any questions that came up. who went above and beyond to help us. Thank you IonPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been a tenant with Reeds Rains Plaistow for more then 3 years and now a first time buyer now owning the property, Greg and the Team were super helpful and the whole process couldn't have gone any better if it wasn't for them. I am so grateful! and I wish you all the success you deserve. Greg, your energy and hard work 10/10 - Thank you! All the best.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the amazing review and I wish you good luck for the future.
1/5
GoogleThis agent will ruin you if you are buying a property! They are rude and they will always rush every single moment of the sale! We bought a house that was worthy 100k less (marketed for 430k but the real value was 350k)! And when we tried to make surveys to the building(we made 2, a third was needed) the shameless agent (Javed Gunny) threatened us to lose the sale! He didn't let us renegotiate and would chase and rush even twice a day! The house has been sold without chimney breasts removal certificate and the results is that the structure is in danger now as the previous owner didn't put any kind of support to the chimneys. We are now facing big expenses of refurbishment, ending up broken. Also after a year of staying in the property we found a 3 meters Japanese knotweed plant at the back of the fence. Will never advise this agency services to anybody. They are shameless sales people, would never say professionals, not even from far!
Anna, We’re sorry you are unhappy with the service received. We were unaware of the structural problems with the property, and these were not highlighted in either of the two surveys that were completed. We would be happy to investigate your complaint further and return our final written viewpoint after the investigation. Kind regards, Reeds Rains, Plaistow
5/5
GoogleWow, what a fabulous bunch of people who care deeply and go the extra mile for their clients. We had a particularly difficult family sale to manoeuvre through and couldn't have done it with out them. Dea & Nicola - you're wonderful! Thank you from the bottom of our hearts.
Thank you for taking the time to leave a 5* review for us Claire. Yes, it was a tough transaction but we're so very pleased to have been a part of this journey with you. We wish you all the very best Claire and thank you for your custom
5/5
GoogleDea and Nicola have been so incredibly helpful over the very long (7 months!) process since having our offer accepted. They have been diligent and persistent and consistently helpful in moving things along, as well as friendly and reassuring. Very much appreciated!
It was one obstacle after another during the legal process but we've managed to get there in the end! We wish you all the very best in your new home and look forward to bumping into you soon!
5/5
GoogleNicola and Mustafa helped my son secure his first rental home in London. They were at all times helpful and efficient and the process went very smoothly. Thank you!
5/5
GoogleDea at Reeds Rains has been excellent. Professional and clearly careful about meeting her clients needs, not simply seeing them as sales commissions. She has been honest, knowledgable and ever willing to listen and discuss our issues during our sales journey. Always ensuring that our best interests were at the base of all decisions we made. Thank you, Dea. I thoroughly recommend.PositiveProfessionalism
Many thanks for your kind words David...We wish you and Chloe all the very best in your new home
5/5
GoogleThe Agents were helpful and facilitated a successful completion.
Thank you for your custom and kind words. We wish you all the very best
5/5
GoogleExcellent service, especially from initially Greg and then Dee, We were treated very well throughout the whole process, which unfortunately due to other issues was quite a long time thank you to the team
Thank you for your custom and for your patience throughout John & Shirley. We wish you all the very best!
5/5
GoogleSteph has been very professional and has made the process of selling my property very smooth. Thank you for all your hard work.
Hi Louise, we would like to thank you for your kind comments and the 5 * review. Did you know that if you sign up to our Refer a Friend scheme you can earn Amazon.co.uk Gift Cards when you recommend our service? Find out more at reedsrains.co.uk/refer-a-friend Kind Regards, Natalie Hope, Branch Manager
5/5
GoogleAbsolutely great effort from Javed. He's been consistently responsive and helpful on our case, which got stuck at various points between the solicitors, and managed to get things moving again each time. Completion is going through this Friday and I'd definitely recommend Javed Gunny and Reeds Rains over any other agents we've dealt with so far. Cheers!
5/5
GoogleSteph has been very professional and has made the process of selling my property very smooth. Thank you for all your hard work.
Hi Louise, we would like to thank you for your kind comments and the 5 * review. Did you know that if you sign up to our Refer a Friend scheme you can earn Amazon.co.uk Gift Cards when you recommend our service? Find out more at reedsrains.co.uk/refer-a-friend Kind Regards, Natalie Hope, Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains's Plaistow office has 223 reviews across 1 platform: 223 on Google.
Reeds Rains Plaistow is rated 4.5 out of 5 across all 223 reviews, and 4.5 out of 5 on Google from 223 reviews.
Reeds Rains Plaistow, 286-288 Barking Road, Plaistow, E13 8HR.
