5/5
Trustpilot5 +++++stars for Lucy and Danielle at…
5 +++++stars for Lucy and Danielle at Ruislip Manor branch.The best estate agent at high street. Warm, friendly and very easy to reach out. Always response to all the questions.
Trusted Agent profile · Pitshanger Lane
Gibbs Gillespie Pitshanger Lane reviews
★★★★★
677 reviews across 2 platforms
1 Albert Terrace, Pitshanger Lane, W5 1RL
Gibbs Gillespie's office in Pitshanger Lane, at 1 Albert Terrace, is rated 4.2 out of 5 across 677 reviews on two platforms, including 218 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
Awards
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Pitshanger Lane office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat team
The team was excellent. We received fantastic service.Very friendly and supportive.
Agent replied · 7 July 2023
Hansi Kalhari, we are so happy to read such a great review about the team at Gibbs Gillespie Estate Agents Ruislip Manor! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
TrustpilotExcellent Service
From my offer being accepted to exchange of contracts, Luca coordinated all parties efficiently, so everything went smoothly. Thank you Gibbs for your service. Steve W
5/5
TrustpilotExcellant
Excellant, cortious and professional staff that made sale a pleasant experience
Agent replied · 7 July 2023
Hi Manjit Deooray, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! Best wishes from the team at Gibbs Gillespie Estate Agents Ruislip Manor
5/5
GoogleLeah at the Pitshanger Lane branch was incredibly helpful and went above and beyond for us at all times. From answering the most inane questions to advising on things we may not have even thought of, it was a thoroughly positive experience and we will use them when we come to sell our property for sure.
3/5
TrustpilotHouses are OK
Houses are OK, but they rip you off with £75 pounds when you want to buy a flat. They charge you to "verify" your residence status even if you are British.
5/5
TrustpilotVery professional and hassle free…
Very professional and hassle free service.
Agent replied · 7 July 2023
Prasanth Pillai, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
5/5
TrustpilotA Great Team of Estate Agents
The team at the Rayners Lane branch gave me exceptional service during the tricky virus time. Tim , always available to speed us through any problems and queries we had, with a professional guiding hand. Anyone looking for a perfect agent ,use Gibbs Gillespie I highly recommend them .
5/5
TrustpilotPerfect in every way.
Wow this agent they were the best. Highly recommend. The whole team from start to finish impeccable service and care. From the beginning they were the most efficient of all the agents. Paperwork hand delivered same day. Calls to check on everything including myself. Just absolute rate this company 110%
5/5
TrustpilotGreat service and extremely helpful and friendly team.
Very impressed with the service from Karam, Dan and Charlie who have all been extremely helpful, whilst being professional and in a friendly manner throughout the letting process.
5/5
GoogleAmazing work by Leah Verasammy to get a very tricky sale done, her professionalism, patience, persistence and negotiation skills were absolutely great. I only have high praise for her and highly recommend her to any seller! Thank you so much and best wishes, ElisabethPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleSmall shop with friendly staff
Agent replied · 7 June 2023
We're cat friendly and dog friendly as well as people friendly!
5/5
TrustpilotRenting with Gibbs Gillespie has been a…
Renting with Gibbs Gillespie has been a pleasure, the agents always endeavour to assist me, and out of every other letting agent I have been acquainted with, I recommend Gibbs Gillespie above all else. Their level of customer service is exceptional.
5/5
GoogleLeah at the Pitshanger branch was outstandingly supportive and efficient in a difficult purchase.
Agent replied · 7 June 2023
Thank-you Nick. We are always very happy if we can make things go a bit more smoothly for our clients and it sounds as though Leah did a great job. Thanks very much for the feedback.
5/5
TrustpilotThe best estate agent
Thank you, thank you, thank you!William, Matthew, Faye, Michael, and Danielle, you have all been amazing!
5/5
TrustpilotGreat service and so helpful.
Thank you so much to the whole team at Gibbs Gillespie in Ruislip Manor. The help and service I received from Tony and the whole team was first class in my search for a property in the Manor.Always helpfull and curteous.
5/5
TrustpilotSecured the right deal.
Good knowledge of the surrounding area and worked with me to secure the right deal. Cannot fault the negotiation process.
1/5
TrustpilotAbsolutely unprofessional company
Absolutely unprofessional company! Very poorly communication and a personnel who has absolutely no knowledge!
1/5
TrustpilotBad customer servive
Very bad customer services. Their tone of voice changes the moment you singed the contract. If you have any problem regarding maintenance you are on your own, they won't help you.I don't know about all branches but I'm speaking about uxbridge branch( management department) from my own experience.
5/5
TrustpilotGREAT EXPERIENCE !!
Great experience with this company ! They helped me all the way through the process from beginning to end. Holly ( Assistant Property Manager ) was extremely helpful. She is great and i will be coming back in future.
5/5
TrustpilotHad a great viewing with Harry Rai at…
Had a great viewing with Harry Rai at Metal Works, Slough. He was very cordial and professional and answered all my queries about the property.
5/5
TrustpilotA very professional service.
A very professional service provided by friendly and helpful staff.
1/5
TrustpilotPoor service from Rickmansworth Office
Poor service from Rickmansworth OfficeKept having to chase them up for info when it should be THEM offering me feedbackUsual Estate Agent tactics, promise you the world and then the inevitable price reduction after they have exhausted their minimal buyer contact, very very disappointed with them
5/5
TrustpilotExcellent service!!
I have just renewed a tenancy agreement with Gibbs Gillespie with my existing tenants. With the expertise of Leanne Watson in the Lettings Team this process was done professionally, efficiently and in the usual exceptional friendly and polite manner.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gibbs Gillespie Pitshanger Lane
How many reviews does Gibbs Gillespie Pitshanger Lane have?
Gibbs Gillespie's Pitshanger Lane office has 677 reviews across two platforms: 218 on Google, 459 on Trustpilot (across the whole business).
What is Gibbs Gillespie Pitshanger Lane's rating?
Gibbs Gillespie Pitshanger Lane is rated 4.2 out of 5 across all 677 reviews, and 4.9 out of 5 on Google from 218 reviews.
Has Gibbs Gillespie won any awards?
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
Where is Gibbs Gillespie's Pitshanger Lane office?
Gibbs Gillespie Pitshanger Lane, 1 Albert Terrace, Pitshanger Lane, W5 1RL.
