Trusted Agent profile · Pinner, Middlesex

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ElliotLee Pinner reviews from tenants

4.4

★★★★★

40 reviews from tenants · all 446 reviews

319 Rayners Lane, Pinner, Middlesex, HA5 5EH

40 reviews of ElliotLee's Pinner office come from tenants, rated 4.4 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

40 reviews from tenants, from every platform, shown as written. First names only.

4/5

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Tenant

Rateragent

I am happy about our agent from ElliotLee Chloe Williams. She is kind and polite, i liked the way she showed us the house. She is calling us every day to give the information that we are waiting for. In conclusion i can say that i found what i was expected. Best regards, Irina.

Irina · 30 April 2017

Agent replied · 2 May 2017

Thank you Irina for leaving this review. We are so happy that Chloe has helped you! All the best.

5/5

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Tenant

Perfect service

I was really impressed with the service I received from ElliotLee. especially from Mrs Chloe Williams.From day one she was very helpful and very fast to answer every inquiries or question I had without fault.With her assistance and help, I was able to move to a brand new studio!Very happy!

James · 20 June 2018

Agent replied · 3 July 2018

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! We hope you enjoy your new home.. All the best, ElliotLee.

5/5

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Tenant

Showed me the perfect property

I had been dealing with another company and in spite of some very specific requirements, they kept sending me to places that were not anything I would consider. First time out, Chloe showed me a flat that met my needs perfectly and I will be moving in next week. Well done!

Gary · 13 December 2016

Agent replied · 16 January 2017

Thank you for taking the time to leave a review on the service you received. All the very best in your new home!.

5/5

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Tenant

Excellent service

Elliot Lee went above and beyond helping find out beautiful home and moving in. They were always very helpful, kind and responsive. Thank you Elliot Lee!

Maria · 3 January 2021

5/5

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Tenant

Review for Mrs Chloe Williams

I am very pleased with the excellent service I received from Mrs Chloe Williams regarding the renting of 96 Stanley Road property. She was very helpful and very professional ( 10 stars!) Laura Tataru

Laura · 7 December 2016

Agent replied · 16 January 2017

Thank you so much for leaving a review for Chloe Williams. Please don't hesitate to to contact us. Our best wishes!

5/5

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Tenant

5*

"I am very pleased with the excellent service I received from Matthew Hodgson regarding the property of 6 Stilecroft Wembley. He was very helpful and very professional. 5* Dorota G

Dorota · 11 December 2016

Agent replied · 16 January 2017

Thank you Dorota for leaving a review. Please continue to contact ElliotLee when needed. All the best for the future!

5/5

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Tenant

Very helpful

Anytime we called with an issue,Melanie,Chloe and(i'm not sure if i will spell her name right)Kayla tried their best to help us solve it. Thank you for everything ladies.

Andreia · 5 October 2017

Agent replied · 17 October 2017

Thank you for taking the time to leave a review on the service you received. All the very best in your new home.

4/5

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Tenant

Good experience

Rented a house with this agency, nearly everything was done online so it was quick, our agent was Melanie and she was very helpful, overall good experience.

Wioleta · 24 April 2017

Agent replied · 2 May 2017

Thank you Wioleta for leaving this review. We look forward to working with you in the future! All the very best in you're new home.

1/5

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Tenant

Not happy

Not at all happy with the service and they charge more than other agents for referencing process. Lacks communication and not good at admin level work.

Sandeep · 18 April 2016

Agent replied · 18 April 2016

Hi Sandeep, Sorry to hear you aren't happy with the service you received. Having looked into further with the team I understand that what you were requesting is an additional service and your Landlord had not selected this. We aim to be transparent throughout the business and all of our fees are outlined very clearly on all property adverts and also discussed before any payments are taken. Our fees are continually reviewed and are inline with our competitors.. We are always looking for ways to improve our service and will take your comments on board. We'd like to wish you all the best in your new home.

5/5

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Tenant

Very friendly and helpful.

I am very pleased with my experience with Elliot Lee, especially the agent that was dealing with me, Preyen Patel. He helped me a lot, was friendly, and he replied to all of my questions immediately.

MARIA · 18 January 2021

5/5

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Tenant

Excellent

I am very happy with the service I received.

Laura · 2 October 2018

Agent replied · 13 November 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

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Tenant

Very good service

I am very happy with the service. Thanks

Laura · 22 September 2018

Agent replied · 13 November 2018

Thank you for leaving such a lovely review! We look forward to working with you again in the future! All the best, ElliotLee.

5/5

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Tenant

Chloe customer service

She has been excellent throughout the procedure

Taslima · 6 April 2017

Agent replied · 10 April 2017

Thank you Taslima. Please don't hesitate to contact us when you need.

5/5

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Tenant

Chloe has been very prompt and supportive

The agent is good.

Tarang · 3 September 2018

Agent replied · 17 September 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

3/5

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Tenant

Rating only, no written review.

Ahmad · 6 June 2018

5/5

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Tenant

Excellent service from Chloe Williams

Rating only, no written review.

James · 8 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about ElliotLee Pinner

What do tenants say about ElliotLee Pinner?

40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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