Every review we hold for the Petersfield office, from every platform, shown as written. First names only.
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1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
Adam Β· 20 August 2020
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5/5
GoogleHenry Adams team you are the best π― excellent β¦
Urshilar Β· 29 June 2024
Agent replied Β· 17 June 2024
Thank you Urshilar!
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5/5
GoogleVery good and quick information and everyone we have spoken to has been so helpful.
SAmantha Β· 26 March 2024
Agent replied Β· 17 June 2024
Thank you Samantha! Your review is much appreciated.
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5/5
GoogleBeen renting our House through the Petersfield branch for just over a year now. Lovely and very helphelpful staff when we first moved in, and brilliant ongoing support from Viv in the property management team. No problem is too big or small. Thankyou Viv and the rest of the team.
Jamie Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you so much for your review, we really appreciate it.
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5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
Tim Β· 5 April 2022
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5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Karina Β· 16 May 2022
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5/5
TrustpilotWe rent off of Henry Adams and findβ¦
We rent off of Henry Adams and find them amazing if we have any Issues in the property, itβs dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
Michelle Β· 14 May 2024
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5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that weβve had. The processes has ran smoothly and we couldnβt be more happier with the customer service that we have received.
Charlotte Β· 17 March 2023
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5/5
GoogleGreat service. Very pleasant and helpful. A pleasure to use them.
James Β· 16 April 2024
Agent replied Β· 17 June 2024
Thank you James, much appreciated.
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5/5
GoogleThis firm act as agent in letting my property. I cannot fault their service, particularly that of Lisa Holt, their Lettings Manager.
Giles Β· 18 June 2023
Agent replied Β· 17 June 2024
Thank you so much Giles, your review is much appreciated.
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5/5
GoogleEfficient and excellent service from Lisa and Katie.Thank you so much for making our transition smooth and giving us peace of mind.
Tafadzwa Β· 18 June 2023
Agent replied Β· 17 June 2024
Our pleasure, thank you for your review :)
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1/5
TrustpilotVery disappointing with their very poorβ¦
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
Claudia Β· 26 February 2022
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5/5
GoogleThe team at Henry Adams are second to none in terms of service. Particularly, Clair, is an extremely helpful member of the team and clearly does her very best to take all the stress out of the process of renting a property .....
Mart Β· 19 June 2019
Agent replied Β· 17 June 2024
Fantastic, thank you for your review!
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1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
Rudi Β· 7 November 2021
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5/5
GoogleHad a repair issue, contacted Lisa and she had it sorted within hours. Really helpful in a stressful situation.
Shannon Β· 18 June 2023
Agent replied Β· 17 June 2024
Thank you for your review Shannon, much appreciated.
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5/5
GoogleHenry Adams are a company that goes above and beyond the call of duty in any circumstance! Very professional, friendly team, good quality service, would definitely use them again.PositiveProfessionalism
Ayla Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you so much Ayla, we really appreciate your review.
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5/5
TrustpilotI found the staff straight forward andβ¦
I found the staff straight forward and honest.
John Β· 23 June 2025
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5/5
Googleexcellent ,smooth and swift service .
Farai Β· 26 March 2024
Agent replied Β· 17 June 2024
Thank you Farai!
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5/5
TrustpilotEvery people from this agency is verryβ¦
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
Elena Β· 12 March 2024
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5/5
GoogleA great experience dealing with Henry Adams, Petersfield branch, very helpful and great communication.
DazmundyArt Β· 22 August 2023
Agent replied Β· 17 June 2024
Thank you so much for your review.
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5/5
GoogleHighly recommend Henry Adams @ Petersfield. High quality, well targeted marketing with a professional & friendly approach without the 'hard sell'. I wouldn't go anywhere else to sell a property locallyPositiveQuality, Professionalism
K&J Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you so much for your review, we really appreciate it!
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4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
Katalin Β· 13 March 2024
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5/5
GoogleAs new tenants, we have had excellent service from Henry Adams Lettings in Petersfield - very prompt and friendly service. Highly recommended.
Samantha Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you so much Samantha.
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5/5
TrustpilotExcellent service and greatβ¦
Excellent service and great communications throughout, thank you Goretti and your team.
Karen Β· 3 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.