Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had a good experience so far. Celso has been very patient, informative, and supportive throughout the enquiry process. Really appreciate his assistance.
Oyeleke · 11 January 2026
Agent replied · 16 January 2026
Thank you for your 5 star review for Celso from our lettings team
★★★★★ 3/5
GoogleUpdating my review again. In general, the service from Haart over the last few years has been pretty poor. However, one shining light through all this has been Miss Lara Legac. Not only does she perform her own job very well and replies …
Martin · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your great review for Lara L in our property management team.
★★★★★ 5/5
GoogleCelso was very help full to discuss the detailes and the information
Resmi · 6 April 2026
Agent replied · 13 April 2026
Thank you for your 5 star review for Celso from our lettings team.
★★★★★ 5/5
GoogleLaura Hicks is hands down the best person to sell your house
CJC · 6 April 2026
Agent replied · 13 April 2026
Thankyou so much for your 5* review for Laura in our sales team.
★★★★★ 5/5
GoogleFantastic service from start to finish. Great communication and support from out Estate Agent Luke Hill. When issues arose he worked really hard on our behalf to sort them out. He made our journey much better than it would have been without his support. Luke kept us updated and checked things out on our behalf. We found his help really invaluable when we had problems with some of the documents and he helped us to understand and find alternatives to achieve the outcome we needed.
Would definitely recommend Haart and Luke Hill and the rest of their team.
Biggest thanks LUKE HILL and HAART
Joanne · 23 October 2023
Agent replied · 21 March 2024
Thank you for your lovely comments about Luke Hill. We hope to see you in the future. Regards, the Sales team.
★★★★★ 5/5
GoogleWe found a house we wished to view. I contacted the Haart office in Peterborough and Luke returned my call. Luke was very polite, professional and helpful. He made a big effort to meet my request for an early viewing and met us at the property, on time, as agreed. He enabled us to walk around the property on our own, which we liked and answered any questions we had. All in all, a positive experience. I would be happy to approach Luke again when we need further help with our house move.
Sue · 23 October 2023
Agent replied · 21 March 2024
Hi Sue, thank you for your great feedback regarding Luke from the sales team, we hope to see you soon
★★★★★ 5/5
GoogleExceptional Service from Saira Chaudhary at Haart - Peterborough
I recently had the pleasure of communicating with Saira Chaudhary from Haart - Peterborough's Property Management team, and I must say her dedication and professionalism left a lasting impression.
Saira was incredibly responsive and diligent in addressing my concerns about a management fee adjustment related to a recent tenant situation. Despite her busy schedule, she took the time to thoroughly investigate the matter and provide me with a clear and detailed explanation, putting all confusion to rest.
Her expertise and clear communication skills were evident throughout our interaction. She ensured that I understood the nuances of the situation and guided me through the process with utmost patience. Saira's commitment to resolving the issue in a timely manner truly stood out.
I highly recommend Saira for her exceptional service. Her dedication, professionalism. If you're looking for someone who truly cares about delivering top-notch service, Saira is the person to reach out to.
Robert · 23 September 2023
Agent replied · 21 March 2024
Hi Robert, thank you for taking the time to leave such great feedback regarding Saira, we hope to see you again soon, regards the property management team
★★★★★ 5/5
GoogleLuke was a great fit for us in selecting an agent to represent us selling our home, he was knowledgeable and had done his homework on the area thoroughly in comparison to others. The pictures taken of our property were fantastic, a great degree of care was taken to get the best angles and lighting and it really showed in the marketing material. Luke was fantastic when it came to brokering the deal for our sale and we really felt he was on our side.
Luke was often at the end of a phone if we needed to ask him any questions and was always supportive and helpful if we needed assistance. Thanks Luke!
Helen · 23 September 2023
Agent replied · 21 March 2024
Thank you for your fantastic review Helen regarding Luke our sales manager, we hope to see you again soon
★★★★★ 5/5
GoogleWhen we contacted Haart Peterborough, we were fortunate to have Josh Parsons come out to value our home. And what a bonus that was! Unlike other estate agents we have used, Josh was not pushy and explained the contract etc in great detail and in layman's terms. He was friendly, polite but also thoroughly professional. We are looking forward to progressing our sale with him.
Val · 25 July 2024
Agent replied · 24 August 2024
Thank you for your review and kind words regarding Joshua from our sales team.
★★★★★ 5/5
GoogleWe have been using Haarts as our letting agents for many years. We were so pleased with the great service we out all three of our properties with them. The lettings manager Kevin Cooper is really friendly & professional. He manages a very friendly, efficient & professional team. If there is ever a problem Kevin is very responsive & gets things sorted out quickly & without fuss.PositiveResponsiveness, Professionalism
Sheila · 26 May 2024
Agent replied
Hi Sheila, Thank you for your kind words, we hope to see you again soon
★★★★★ 1/5
Google⭐ 1 Star, Avoid This Company
I strongly advise landlords to avoid this company for both property management and lettings services.
Mrs lara from property management it’s absolutely rude and every time you call the office they never get back to you
When you sign up, you are encouraged to pay for various management services, legal protection, and rent guarantee products. However, when you actually need their support, especially in cases involving tenant arrears, legal action, or possession proceedings, they appear to do everything possible to avoid taking action.
In my experience, they repeatedly requested additional documents and information that had never been requested before, creating unnecessary delays and obstacles rather than helping to resolve the issue. It felt as though they were looking for excuses not to proceed with the legal protection services that I had already paid for.
Customer service has been extremely disappointing. Calls are often unanswered, communication is poor, and staff appear inexperienced and insufficiently trained to deal with serious property management issues. As a landlord, you need a management company that protects your interests and acts promptly when problems arise. Unfortunately, that has not been my experience.
My experience has been incredibly frustrating and stressful. I felt unsupported throughout the process and left to deal with problems that I was paying the company to manage on my behalf.
Based on my personal experience, I cannot recommend this company and would strongly suggest that landlords look elsewhere for property management, lettings, and legal protection services.
Brasileiros · 16 June 2026
★★★★★ 5/5
GoogleWe are new to the country and it was our first time renting in the UK, and Daniel from Haart Lettings Peterborough was a brilliant letting agent to deal with! The rental process was very smooth and clear, and Daniel took every step needed to ensure that we rent the property as soon as possible, and he kept us up to date about everything in the process.
We had a lot of viewings with many companies here in Peterborough before we rented and this was easily the best experience we had!
Omar · 20 August 2023
Agent replied · 26 August 2023
Thank you for your kind words regarding Daniel, we hope to see you soon, regards the lettings team
★★★★★ 5/5
GoogleLaura was lovely during our viewing today, really helpful, polite and knew lots about the property! Thank you
Hannah · 16 January 2026
Agent replied · 16 January 2026
Thank you for your 5 star review for Laura from our sales team.
★★★★★ 5/5
GoogleI was really impressed with the knowledge that Celso had of the property, and with the friendly but professional manner in which he showed us round. He was able to answer all the questions we had, and made helpful suggestions too.
Helena · 25 July 2026
Agent replied · 22 August 2026
Thank you for your great review for Celso in our lettings team.
★★★★★ 5/5
GoogleJosh has been a great agent to work with - calm, knowledgeable, friendly - he's been very transparent about the whole process and keen to avoid any nasty surprises. He responds efficiently and effectively, showing great eagerness to get our house up on the market and sold. I picked Haart because of the reviews and thus far, it's lived up to all expectations. Thank you team!
Georgia · 26 April 2024
Agent replied · 24 August 2024
Hi Georgia,
Thank you very much for the brilliant feedback on Josh.
Kind regards
Luke Hill
Branch Manager
★★★★★ 5/5
GoogleThe viewing was great! Your sales consultant Ibrahim Hussain is a real asset to you. He was really informative, and answered all types of queries. He also advised us on other properties within our budget and preferences, which we are really looking forward to viewing also! All in all, a really polite and courteous professional who we were delighted to meet!
Zohib · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such great feedback for Ibrahim from our sales team: This is his first review with haart, and we agree with your kind words. He's a great addition to the team.
★★★★★ 5/5
GoogleI recently worked with Daniel McIlroy ~ Haart P'Boro trying to find new place to rent and I am thoroughly impressed. He was consistently polite and friendly, creating a welcoming atmosphere at every visit. Their professionalism was evident in their detailed knowledge, and their communication was impeccable, always keeping me well-informed. I would gladly recommend Haart to anyone in search of a new home.
Ankur · 26 May 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a great review for Daniel in our Lettings team.
★★★★★ 5/5
GoogleReview
⭐⭐⭐⭐⭐
I had a really positive experience with this Ernestas. He was very nice, professional, friendly, and patient throughout the property viewings. They took the time to show me several properties, answered all my questions clearly, and made the whole process feel easy and comfortable. I really appreciated their helpful and professional attitude. I would definitely recommend their service to anyone looking for a property.
Ornella · 21 August 2026
★★★★★ 5/5
GoogleUrgently needed a house. HAART were the only agent that provided a suitable property as quickly as we needed. Amy dealt with our case and pushed things along as quickly as she could whilst maintaining constant contact to ensure we knew the stage where we were in process. The entire process was exceptionally smooth and this is truly down to Amy’s dedication to provide exceptional service for her clients. Nothing we asked was ever too much effort for her and she truly went above and beyond her duties. Upon completion we received a welcome pack and a Thankyou parcel from Amy and HAART which included some much needed vouchers for retailers people generally need when moving house. I can’t thank Amy and all of the involved HAART team for providing the safety and stability a property provides. We couldn’t have asked for a better experience. 10/10 Amy! Keep doing what you do best!.
Kindest regards
Patrick & Rob
Patrick · 1 March 2023
Agent replied
Thank you for your kind words regarding Amy Shearing, we hope to see you again soon, regards the lettings team
★★★★★ 5/5
GoogleCelso was lovely and very attentive!
Ana · 13 March 2026
Agent replied · 13 April 2026
Thank you for your 5 star review for Celso from our lettings team
★★★★★ 5/5
GoogleNormally estate agents are not the most pleasant to deal with. However haart Estate and Lettings Agents Peterborough has been a breath of fresh air. The team at haart have been super easy to work with.
Special shout out to Mica Farrer, haart's property manager. Mica is such a credit for haart.
I'm looking forward to working with haart again for any property needs in the future.
Shenyana · 21 January 2024
Agent replied
Thank you for your kind words, we hope to see you again soon
★★★★★ 5/5
GoogleWhat a great telephone manner Mica has , thoughtful , compassionate and a great listening ear . My querry was dealt with speed, efficiency & solved with almost immediate effect , she even made a follow up call to ensure I was satisfied with what had been done ! In my opinion she is a great asset to Haart. Thank you Mica for a job well done !
Sarah · 22 December 2023
Agent replied · 21 March 2024
Thank you Sarah for taking the time to leave such great feedback regarding Mica from our property management team
★★★★★ 5/5
GoogleIhtishaam was really helpful with the viewing... Arrived early than the scheduled time and he was accommodating and explained all the details we wanted explained to. He literally answered all our questions in a professional manner and is very knowledgeable about his trade.... 5 stars
Mgcini · 16 January 2025
Agent replied · 23 January 2025
Thank you for your great review for Ihtishaam from our lettings team.
★★★★★ 5/5
GoogleHad a viewing with Ernie and he did a splendid job of showing us around and answering any questions that we had. He came right on time and has communicated well with us throughout the whole process. Great job!
Pauline · 16 June 2026
Agent replied · 23 June 2026
Thank you for your 5 star review for Ernie from our lettings team.
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