Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
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5/5
GoogleThe process of selling my property was made easy due to Frank Modern Estate agents. They were very efficient and honest. I was kept informed regularly and any queries I had were answered quickly. All the staff were polite, friendly and helpful. They recommended solicitors, which was useful and they liaised with them when it was required. I have already recommended them to friends.
Patricia Β· 1 June 2022
Agent replied
Thank you Patricia. This review has made our day. It was a pleasure to act for you and we are so happy we could help you with the next chapter. Thank you for choosing Frank Modern.
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5/5
GoogleFrank Modern were a new estate agency in my area and I was one of their first clients. They were professional and helpful at all times and supported me through disappointments and difficulties when selling my house. They celebrated with me when we finally reached completion and I would recommend their Agency at any time to anyone selling their home.PositiveResponsiveness, Professionalism
Gaynor Β· 25 August 2022
Agent replied
Dear Gaynor,
Thank you for your lovely review. You were one of our very first clients and were extremely grateful that you gave us the opportunity to sell your home. Although it wasn't a straightforward process, we all persevered and eventually got there in the end. We wish you well in your new life in Scotland! Very best wishes. Michael, Morgan and Callum.
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5/5
GoogleSuch a lovely experience of selling my home. Right from the start , everything went so smoothly. Was kept up to date on what was happening with Regular phone calls, watsapp messages. What a great team .
Would highly recommend Frank Modern . 10/10
Angie Β· 4 October 2022
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5/5
GoogleWe so happy we chose Frank Modern to buy our new house.
We wanna say Thank you for all of the people whu working there but specialy to Morgan and Michael.
They was so help full for that all time.
They answer to all our questions.
We just wanna recommendet for all whu looking buy or sell houses.
Thank you so so much for bottom our hearts.
Kornelija Β· 17 October 2021
Agent replied Β· 31 July 2023
Dear Kornelija. We really appreciate your kind words. We hope you are enjoying your new home.
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5/5
GoogleSuperb service from a really friendly company. Easy to work with and communication was great on every level, I have no hesitation in recommending them.
Caroline Β· 4 December 2024
Agent replied Β· 10 December 2024
Thank you, Caroline, for your 5-star review.
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5/5
GoogleWell there are Estate Agents and there's Frank Modern. Following a previously bad experience with another chain of Agents I was recommended Frank Modern. Right from the off, they were professional in their approach, honest and worked very hard to ensure completion of the property. We were regularly updated, requests for info etc., passed on and dealt with. Just a great bunch of people, very good at what they do, and I felt like I was a customer not just another number.
Would I recommend them ......... YOU BET !
So I will finish with giving my thanks to the team once again for going above and beyond, form making me feel like a person and not a pest and selling what was a difficult property.
THANK YOU ALL
Helen Β· 28 September 2023
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5/5
GoogleFinally in our new place thanks to the hard work of Frank Modern Estate Agents! A pleasure to work with them and we couldnβt be happier to be in our new home. Our house was sold within two weeks for over asking price and the customer service after the initial sale has been second to none! π₯³π‘PositiveResponsiveness, Quality, Professionalism, Value
Megan Β· 25 August 2022
Agent replied Β· 31 July 2023
Dear Megan, thank you so much for your kind comments, it was lovely to be able to help you.
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5/5
GoogleExtremely professional company. They are the best estate agents and so helpful, taking away what can be a very stressful time. The marketing strategy is brilliant and would highly recommend this company to anyone thinking of selling their property.
Catherine Β· 27 March 2024
Agent replied Β· 24 August 2024
What lovely feedback! Thank you for being great clients and wishing you every happiness in your new home. Best wishes. Morgan
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5/5
GoogleWholeheartedly, I would recommend Frank Modern. They did everything they promised they would do; lots of viewings and competitive offers, with regular and proactive communication. It has been a pleasure to have Frank Modern sell our home and we are full of praise for their service ππΌ β¦
Amy Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you, Amy for your fantastic review and for choosing Frank Modern. We're glad we were able to make your experience a good one. Keep in touch. Morgan, Michael & Callum
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5/5
GoogleAmazing service from an amazing team. If you are selling or buying then I can't recommend Michael, Morgan and Ollie enough.
Dot Β· 27 March 2024
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5/5
GoogleFrom start to finish the whole team was professional, nothing was too much trouble and I was kept constantly updated on things , would definitely use Frank Modern again 100%
Thankyou to the whole team.
Sim Β· 26 April 2024
Agent replied Β· 24 August 2024
Simon, we're glad we were able to make your experience a good one. Keep in touch. Thanks, Morgan
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5/5
GoogleMichael and the team are great and would recommend.
Greg Β· 31 July 2022
Agent replied Β· 31 July 2023
Thank you Greg for choosing us as your estate agent. All the best in your new home. Morgan, Michael & Callum
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5/5
GoogleOur experiance with Frank Modern has been excellent. We can not fault the service in any way. Professional from start to finish with the personal touch and top class custom service.
We recieved good advice from the start, were kept in touch on a regular basis and given feedback after every viewing. We have no hesitation in recommending Frank Modern.PositiveResponsiveness, Quality, Professionalism, Value
Lorraine Β· 25 August 2021
Agent replied
Hi Lorraine, thank you for your lovely review and kind words. You were a very first customer and have loved working with you both. All the best for the future in your lovely new home! Michael and Morgan.
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5/5
GoogleMoving 145 miles is a daunting task, but Morgan, Fiona and Mike could not have been more helpful. They kept us informed all the way through the purchase and were always on hand to answer any questions we had. A fabulous and friendly service. Would highly recommend them. Thanks guys!!!! π β¦
Joanna Β· 2 January 2023
Agent replied Β· 31 July 2023
Thank you Joanna. We are so pleased we were able to make your experience a good one. We wish you, Ricky and the children so much happiness in your new home. Morgan, Michael & Fiona.
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5/5
GoogleWe purchased our first property together through Frank Modern Estate Agents. Our case was not straightforward, as we were part of a long chain, but the team was always there to assist and support us throughout the process. We would definitely recommend them and will use their services again in the future if needed.
Neringa Β· 18 October 2024
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5/5
GoogleWe sold our house through Frank Modern Estate agency in August 2022. We have always wanted to live out in the country and decided to put our property into very good hands with Frank Modern. Their service is second to none, right from the beginning of our journey through to the final stages of moving. The pictures taken and the virtual video for our property were true and gave our house justice. They organised multiple viewings on one Saturday which worked extremely well as this also took the pressure off us due working full time. They provide an App service where you can actually see the confirmed viewings along with any offers on the property, which I found very exciting! The customer service from the very beginning like I said, was on point as you can appreciate moving is very stressful. Every time we rang up to discuss or expand on any questions we needed answering, Frank Modern didnβt take long to respond via email or phone. Another device they used which I found extremely useful was setting up a WhatsApp group updating us on our progress throughout our journey. We were on holiday at the beginning of the sales process so having the WhatsApp facility was paramount for us as we were given updates throughout our holiday. We would not hesitate to ask Frank Modern if we ever decided to move again, thank you so much.
Sonja Β· 2 April 2023
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5/5
GoogleA very "Modern" estate agent - they have their finger on the pulse and work incredibly hard to sell your home. All the staff are friendly, supportive and understanding. The sales brochure really promotes the property in a realistic view and I love the 360 imaging.
Lynn Β· 1 June 2023
Agent replied Β· 31 July 2023
Hi Lynn, thanks so much for taking the time to post the review. We are so pleased that you are happy with everything. Best wishes.
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5/5
GoogleReceived excellent service and always there to answer my queries. I would definitely recommend Frank Modern. Kay
Kay Β· 25 December 2024
Agent replied Β· 8 January 2025
Kay, thank you for the 5* review. Have a lovely Christmas. Oliver.
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5/5
GoogleI would recommend Frank Modern as they were friendly, helpful and proactive in our sale and purchase.
Neal Β· 25 December 2024
Agent replied Β· 8 January 2025
Thank you for your recommendation! We're so pleased we could assist with your sale and purchase. It was a pleasure working with you!
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5/5
GoogleWould highly recommend, and Morgan goes way above and beyond to help you with everything. Absolutely fantastic.
Ann Β· 16 December 2024
Agent replied Β· 8 January 2025
Thank you for the glowing review! We're thrilled to hear Morgan went above and beyond for you. It means a lot to have your recommendation!
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5/5
GoogleFinally in our new place thanks to the hard work of Frank Modern Estate Agents! A pleasure to work with them and we couldnβt be happier to be in our new home. Our house was sold within two weeks for over asking price and the customer service after the initial sale has been second to none! π₯³π‘
Megan Β· 1 February 2022
Agent replied
Dear Megan, thank you so much for your kind comments, it was lovely to be able to help you.
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5/5
GoogleAfter a nightmare & costly experience with a major chain estate agent, we chose Frank Modern and cannot recommend them more highly. From their honest and frank communication to their genuine market knowledge and slick marketing skills, they really are the best out there. Sold our property quickly, accommodated our specific needs willingly and made the whole process fast and stress free. Thank you!
Donna Β· 27 March 2024
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5/5
GoogleA pleasure to deal with and well organised. Always there to give advice and updates. Excellent service.
Jonathon Β· 5 December 2024
Agent replied Β· 10 December 2024
That's fantastic to hear. Thank you for your review, Jonathon! It was a pleasure to help you sell and buy in Peterborough. We hope that you're now settled and enjoying your new home. Have a cracking first Christmas.
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5/5
GoogleBoth Michael and Morgan have been fantastic. Michael did the viewing and then I was in touch with Morgan during the sale of purchase. She had been wonderful at keeping in touch with regular updates. Great service and can definantly recommend.
Ayesha Β· 1 July 2023
Agent replied Β· 31 July 2023
Thank you Ayesha for your lovely review. We hope you are settling in well and enjoying your new home. Best wishes, Morgan & Michael
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.