Trusted Agent profile · Peterborough
★★★★★
193 reviews across 1 platform
14 Cowgate, Peterborough, PE1 1NA
Connells Lettings's office in Peterborough, at 14 Cowgate, is rated 4.3 out of 5 across 193 reviews on 1 platform, including 193 Google reviews rated 4.3.
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
4/5
GoogleMia gave us a property valuation for us and she was very professional. Great communication from the start to end of the valuation.
We are thrilled to hear that Mia provided you with a professional and communicative property valuation experience. Our team strives to deliver excellent service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI am a first time buyer and It was an absolute wonderful customer service experience from Connells Peterborough. From Steve to the rest of the team members I just want to say "Thank you". From the manner at which my telephone calls were answered to your solution focus attitude it was a WOW experience. Steve thank you for all the much needed reassurances during my mortgage process. Your professional manners were outstanding. Thanks for a job well done and Your support was well appreciated.
Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was great to see Mia today what a fantastic lady couldn’t get any better She knows exactly what she’s doing probably the best day agent in Peterborough
Thank you for your kind words! We are proud to have Mia on our team and appreciate you recognizing her expertise as one of the best real estate agents in Peterborough. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJust to say what a great experience I have had working with Yasmin. I needed help as step by step tuition on a personal level as I have never been through renting a property through an agency before. I was nervous and Yasmin put me at ease …
Thank you Jack for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStephen Martin, you did incredible work very professional got my mortgage definitely I will recommend you and your services to everyone I know.
Thank you so much, Stephen Martin! It was a pleasure helping you with your mortgage. We take pride in providing professional and reliable services to our clients. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleArbas was brilliant. I found him a very professional and real gentleman. He showed me various properties and went out of his way to steer me into the right direction. It was my maiden visit to Peterborough and Arbas did his best to guide me. I will highly recommend him. Hes a very honest and truthful person. Wont mislead you to buy something for sure.
1/5
GoogleWe have successfully sold our property through a different agent for way above the poorly researched valuation done by the Connell's manager. I am sure the team and branch are professional but knowing the market in detail is crucial to building trust with buyers. Sadly you were not able to do this.
Hello Robert, Thank you for sharing your feedback with us. I'm sorry to hear about your experience with our valuation process. We strive to provide accurate market insights and would appreciate the opportunity to discuss this further. Please feel free to reach out to us at complianceresidential@connells.co.uk Best regards, Lucy, Customer Relations Team
5/5
GoogleWhere do I even start! We had brilliant service from start to finish. Sheridan went above and beyond with his services always made us feel reassured when ever we started to worry with the sale of our house. (We worry alot) Honestly I don't think we would have sold if it wasn't for him. Kept us up to date with what was going on, helped us understand the process of selling our house and just made me and my partner feel comfortable and was never pushy. The girls in the office were fantastic at getting viewings in for our property fast they worked around us especially since we had a baby thank you Charlotte. I would 100% recommend connells in town for help and advice! Thank you once againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleYasmin at Connells has been excellent. She promised to get a tenant within two weeks and she did so. Yasmin even managed to rent the property for a higher value than advertised with another agent. The service we have received has been excellent.
Thank you for taking the time to leave us this great 5* review Vicky. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis review is predominantly about Charlotte Godding! After a rocky start trying to secure a property through the Werrington branch Charlotte restored our faith in the company and was the ultimate professional. She was always on hand to give us information or show us round the property and most importantly kept is up to date. Although it took a little longer because of Covid and christmas I dont think 4 months was too long to wait to get into our dream home. Charlotte was a star, well done and thank you, you are a credit to the company!PositiveProfessionalism
5/5
GoogleStephen Martin you did incredible job you were very professional definitely will recommend you to everyone I know thank you
"Thank you so much for your kind review, Stephen Martin! It means a lot to us to receive such positive feedback. We are delighted to have exceeded your expectations and look forward to serving you and your network in the future. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLovely, funny,very accommodative,very happy about their service. Yasmin and mollie are Lovely people, happy to rent with connells
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with our team. We strive to provide excellent service and it's customers like you that make our job so rewarding. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleInitial contact and viewing of the property by Narinder was great, however once the offer was accepted the response from Connells was not satisfactory, leading me no option to contact the developer myself for answers, when requesting a viewing to measure up, the agent turned up with the wrong keys, drove to the office and returned with yet another set of wrong keys.....and their solicitor recommendation was even worse!NegativeResponsiveness, Professionalism
5/5
GoogleSteve our mortgage advisor has been absolutely amazing and he has gone above and beyond for us. We couldn’t be more grateful. I am so glad I went with Connells, I recommend them to everyone!
Many thanks for your marvellous 5* review and recommendation Dana. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had the pleasure of dealing with Abigail from the Peterborough branch who dealt with our re-mortgage. Abigail was a star and she was very quick with responding to any queries. Within a matter of less than a week our re-mortgage was sorted from start to finish and she managed to get us a very good rate. HIGHLY RECOMMEND Abigail as her customer service was beyond expectations.
5/5
GoogleAbsolutely fantastic service, the team at Cowgate are awesome, professional and always keep their promises. I have dealt with Becky, mainly and can honestly say she is an absolute delight to work with. She is bright, bubbly and very professional. She can make the worst days seem brighter. She has always made me feel at ease during the current covid-19 situation when we had had viewings. Definitely a credit to the Connells teamPositiveProfessionalism
5/5
GoogleMia visited us to carry out a valuation on our home. She was very thorough in explaining the process and the options provided by her agency. We felt confident we had all the information to make an informed decision.
5/5
GoogleYasmin and Olivia in the lettings team have been superb. Efficient, professional, friendly and always true to their word. Can't recommend them enough!
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThank you Connells! You have made my partner's and my first moving experience so smooth! Thank you to Myles and Chloe, who have guided us through the whole process and chased external agencies for us when we were unable to get in touch directly. Even when stressing through hiccups, they helped us sort things out quickly. 100% would recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJust wanted to thank Sheridan, Becky and the rest of the team at Connells Peterborough for their professional assistance with selling our house in Orton Longueville. Received sound honest advice from Sheridan at the start when valuing the property, received regular updates through out the whole process and was always able to contact them whenever any obstacles cropped up. Would have no trouble in recommending their services.PositiveResponsiveness, Professionalism
5/5
GoogleThank you to Kate for her help to wiew the property in the Hampton Gardens for my daughter and son. I was satisfied with her professional experience and she made us to buy this property for kids. I want to say Thank you to Kate and to the whole Connells team.
5/5
GoogleFriendly staff helpful
Thank you for your kind review! We strive to provide excellent customer service and are happy to hear that our staff was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe have been working with Connells for a few years now. Yasmin has provided excellent communication and support. Highly recommend.
Thank you for the wonderful review! We are thrilled to have been working with you for the past few years and appreciate your kind words about Yasmin. We strive to provide excellent communication and support to all our clients. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleI am very pleased to sent my 5 stars to the team at Peterborough Cowgate PE1 1NA special to the Lettings Manager Yasmin Hawes. Well done.
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Peterborough office has 193 reviews across 1 platform: 193 on Google.
Connells Lettings Peterborough is rated 4.3 out of 5 across all 193 reviews, and 4.3 out of 5 on Google from 193 reviews.
Connells Lettings Peterborough, 14 Cowgate, Peterborough, PE1 1NA.
