Trusted Agent profile · Peterborough

Connells Lettings Peterborough reviews

4.3

★★★★★ Great

193 reviews across 1 platform

14 Cowgate, Peterborough, PE1 1NA

Connells Lettings's office in Peterborough, at 14 Cowgate, is rated 4.3 out of 5 across 193 reviews on 1 platform, including 193 Google reviews rated 4.3.

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4.3 / 5

193

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Stephen Martin, Mortgage Services Consultant at Connells Estate Agents, was exceptional throughout the process. His communication was clear, timely, and reassuring from start to finish. Steve genuinely went above and beyond his role, stepping in to help at times when he absolutely didn’t need to - especially when others involved during the process were difficult to work with. His dedication, professionalism, and willingness to help made a stressful situation much easier to manage. I couldn’t recommend Steve highly enough and am very grateful for his support. Thank you Steve!

Emily · 22 December 2025

Agent replied · 27 December 2025

Thank you, Stephen, for choosing us and for taking the time to leave such a amazing review! Our team is overjoyed to know that Steve provided exceptional service and made your experience stress-free. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had an excellent experience working with Stephen Martin from Connells Peterborough. I had tried a few other agencies in Peterborough, but Connells were the favourite choice from the very beginning. What really stood out was their attention to detail during viewings. They were professional, responsive, and genuinely invested in helping me find the right home. Their knowledge of the local market and honest advice made the whole process very smooth for me. Throughout the buying process, Stephen was quick to reply to all my questions and guided me through each step with patience and care. I’m now happily settled in my new home and couldn’t be more grateful. I’d highly recommend Stephen Martin and the Connells team in Peterborough to anyone looking to buy or sell - truly a 5-star service!

Igor · 27 November 2025

Agent replied · 27 December 2025

Thank you for the heartfelt review! We're thrilled to have Stephen Martin and the Connells team in Peterborough recognised for their exceptional service. We pride ourselves on providing a 5-star experience for our clients and are delighted to hear that we were your top choice. Congrats on your new home, we wish you all the best! Kind regards, Maggie, Customer Relations.

5/5

Google

I had an excellent experience working with Stephen Martin as my Mortgage Services Consultant. From start to finish, he were knowledgeable, transparent, and extremely patient in explaining every step of the process. He helped me find the best mortgage rate available and made sure I understood all the options before making a decision. Communication was always prompt and clear, and I truly felt supported throughout the process. I highly recommend Stephen Martin to anyone looking for expert mortgage advice and a smooth, stress-free experience.

Sabera · 27 November 2025

Agent replied · 27 December 2025

Thank you for your kind words, it was a pleasure working with you as well! We strive to provide our clients with the best mortgage experience and I'm glad you found it stress-free. Thank you for choosing Stephen Martin as your Mortgage Services Consultant, we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Highly recommended! Extremely happy with Connells as letting agent, in particular Yasmin who has done a fantastic job in securing a perfect two bed flat for rent for me. From the first point of contact she’s been super professional, efficient and very approachable, so that the dreaded flat-hunt was really just a breeze. I also really appreciated how accommodating she was with arranging video call and viewing at short notice as I had a fair distance to travel to get there. She addressed all my questions and concerns quickly and proficiently, got updates and documents out quickly, and was an absolute pleasure to deal with; I felt in a safe pair of hands. And if it hadn’t been for Yasmin it probably wouldn’t have been such a pleasantly swift and efficient process. Thank you! Would use Connells services again any time. 😊

Kirsten · 16 October 2025

Agent replied · 16 April 2026

Thank you for your amazing review! We're thrilled to hear that Yasmin provided such exceptional service and made your flat-hunt a breeze. We're dedicated to making our customers' experiences as smooth and efficient as possible, and we're so glad that Yasmin was able to do that for you. We appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I honestly can’t thank Jamie enough. He’s been outstanding from the moment he started dealing with our sale. He regularly made contact with us, keeping us well informed as the sale progressed and chased all involved to keep things moving smoothly. He always was so helpful and personable but also professional. Also a huge thank you to Steve for sorting out the mortgage and insurances. He compeltely lifted a weight when I had no idea what was going on. Again, always there to deal with the situation when needed and happy to arrange last minute appointments for us. Very grateful to have received so much help from both Jamie and Steve. A very friendly team at Connells. Whoever answered the call or dealt with something, whilst Jamie was off, was friendly, quick and efficient. They help to make a stressful process that little bit less stressful. Thank you all so much!!

Esther · 16 September 2025

Agent replied · 23 September 2025

Thank you so much for your kind words! It's always our goal to make the home buying process as stress-free as possible for our customers. We're glad Jamie and Steve were able to provide such helpful support and that our team at Connells could make a positive impact. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have given the property to Yasmin after being with another agent for 1 month with no viewings nor communication. My house was put on the market for less than 1 day and had an offer the same day. Cannot recommend Yasmin for what she has done. Very well recommend and will happily use again!

Ammish · 11 January 2026

Agent replied · 25 January 2026

Thank you for your glowing review! We are thrilled to hear that Yasmin was able to successfully sell your property within one day of being listed. We strive to provide excellent communication and results for our clients and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Yasmin is very honest and trustworthy.A very respectful and reliable staff.She talked to me calmly whenever I called and texted her. In fact Yasmin is really is such a good staff member that I recommend her to each and everyone who is need of apartment.

Adjei · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words and recommendation! We are so happy to hear that Yasmin provided you with such a positive experience. Our team takes great pride in our honest and reliable staff, and we appreciate you taking the time to recognize their hard work. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Yasmin has been nice and helpful to both my husband and I when we we’re looking for a property to rent.She is such a wonderful,supportive and caring lady I had during my hard times.She is a great lady indeed.. Many thanks to her .

Nana · 16 February 2026

Agent replied · 16 April 2026

"It brings us so much joy to hear about your positive experience with Yasmin! She truly embodies our company's values of kindness and helpfulness. We feel lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I want to say a big thank you to Steve. From the beginning of my journey of mortgage advice/assistance to the end of acquiring my own property/home you have been very supportive. I have heard so many bad stories about mortgage advisers but you are different. I have called you several times and you never get frustrated even when you were on holiday you were still responding to my emails/messages.Many journeys I took from London to Peterborough, some times I got discouraged but you were always there to support/ encourage me. Wow! Thank you, Steve. YOU ARE INDEED A STAR ⭐ , STEVE. I am giving you 5*****👍👌 Many thanks Olabisi.

Olabisi · 23 December 2024

Agent replied · 13 January 2025

Hi Olabisi, thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Steve and how supportive he was throughout your journey. Your kind words are greatly appreciated, and we'll be sure to pass them along to Steve. Many thanks, Lucy, Customer Relations Team

5/5

Google

Peterborough Connels-Olivia Baxter and Joe Fletcher I have been working with Olivia in currently letting our property. She has been absolutely brilliant !! Always on time to reply to emails or phone calls while dealing with any documentation right from viewing enquires,potential tenants side or from Connells. Understands our requirements very well as a Landlord.In her absence ,Joe Fletcher who is the manager of Peterborough branch has been amazing in dealing with our enquires. Thank you Olivia and Joe for your brilliant service.

R · 23 December 2024

Agent replied · 13 January 2025

Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience with Connells Estate Agents Peterborough. The team was professional, friendly, and incredibly efficient from start to finish. They made the entire process feel smooth and stress-free, always keeping me informed and providing clear, helpful advice. Their knowledge of the Peterborough property market was excellent, and they went above and beyond to ensure everything was handled quickly and professionally. Communication was always prompt and reassuring, which made a real difference. I would highly recommend Connells Estate Agents Peterborough to anyone looking for a reliable and trustworthy estate agent. A truly five-star experience!

Siam · 9 April 2026

Agent replied · 16 April 2026

Thank you so much for the kind words! We are thrilled to hear that you had a fantastic experience with our team at Connells Estate Agents Peterborough. We take pride in providing professional, friendly, and efficient service to our clients, and we are happy to hear that it made a difference for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would recommend Connels for selling your home, I recently exchanged and Jamie from Connels has been with me every step of the way. He did all my viewings whilst I stayed outside with my dogs, then he would stay and feedback to me afterwards. He was always a phone call away, calling regularly to provide me updates with the progress of the sale and keeping me informed. It was nice always working with the same person and it helped to form that rapport. When my first buyers fell out the chain, Jamie and his team worked hard to quickly find me a new buyer and get the chain moving again. The fact Jamie is easy to talk to and down to earth helped a lot to keep my mind at ease during what can be a stressful time. Selling your home is a massive task, thank you Connels for doing what you could to make it easier on me! I also used the solicitors Connels recommended and they have been really lovely too.

Lou · 28 October 2024

Agent replied · 11 November 2024

Hello Lou, Thank you for your wonderful 5* review! We're delighted to hear that Jamie and the team were able to support you throughout the process and make it as smooth as possible. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I highly recommend working with CALLUM at Connells in the Peterborough branch. I first contacted Connells in March 2025 about a property I was interested in, and from the initial viewing all the way through to completion in October 2025, Callum handled the process. Throughout the entire journey, Callum maintained consistent communication and was extremely proactive , especially when things slowed down and the deal nearly fell through due to issues in the upward chain. Because of Callum’s effort, we were able to stay aligned, coordinate the necessary paperwork on time, avoid unnecessary delays, and deal with unforeseen issues quickly. In the end, the purchase successfully completed within seven months. I’m very grateful for Callum’s hard work, and I’m now happily settled in my new home. If you want to deal with someone who is SERIOUS about their job, communicates well, and actually delivers on their word, I would strongly recommend working with Callum.

Tim · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Callum provided exceptional service throughout your home buying journey. He truly goes above and beyond to ensure a smooth and successful process for our clients. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After a few hiccups I can confirm it has been an absolute pleasure dealing with Mia. Extremely professional, takes pride in her work and has relieved some of the stress that comes with buying and selling a home. Many thanks Mia. Really appreciate it!

Sami · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We strive to provide exceptional service and we're glad that Mia was able to make your home buying and selling experience less stressful. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Yasmin Hawes, Letting Manager at Connells Lettings in Peterborough, has been absolutely outstanding throughout my tenancy when I was renting. She was consistently kind, approachable and highly professional, while also being genuinely understanding when issues have arisen. Whenever I experienced a problem, Yasmin acted quickly and efficiently to help resolve it, which made a real difference and gave me great reassurance as a tenant. Her communication has always been clear and respectful, and she takes pride in doing things properly. I would not hesitate to recommend Connells Lettings, especially when working with Yasmin, as her dedication and professionalism truly set her apart.

Amina · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, we are thrilled to hear that Yasmin's dedication and professionalism has made a positive impact on your tenancy. We pride ourselves on providing outstanding service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Mia cane to us for an initial valuation and was very helpful and informative. Everything was clearly understood and there was no pressure at all and I really appreciate the time Mia spent understanding our needs and explaining the whole process.

Marcus · 27 November 2025

Agent replied · 27 December 2025

Thank you for your kind words! We're so glad that Mia provided you with a helpful and pressure-free experience during your initial valuation. We always strive to understand our customers' needs and make the process as clear as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Stephen Martin mortgage advisor was extremely helpful in advising and assisting me to complete mortgage with cheapest lender .I am very pleased with outcome and grateful to him for his professional service and help to complete the whole process .I strongly recommend anyone looking for mortgage service as he will never disappoint you .He is excellent in his profession and very helpful .Wish him all the best Dr Bishnu Shrestha

Bishnu · 2 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Stephen provided you with exceptional service and helped you secure a mortgage with the best lender for your needs. We appreciate your trust in us and will definitely pass along your positive feedback to Stephen. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Connells was awesome helping us sell our place! It took less than 15 weeks from when the ad went up to when we exchanged! They really put in the effort to make it happen, especially considering the area. Big shout out to Jamie, he was just amazing. Every time we dealt with him, it was smooth sailing. He really listened and explained everything clearly, no fancy talk that leaves you scratching your head. If we ever need to sell another house, Connells is our go-to, and Jamie is our guy!

Georgia · 14 May 2024

Agent replied · 13 June 2024

Thank you for your brilliant 5* review and thank you for your kind words Georgia and Chas JL. Best wishes, Lucy, Customer Relations.

5/5

Google

Yasmin was a pleasure to deal with knows everything about renting! Happily moved into my new apartment couldn’t thank her enough for her top notch service Also thanks to Millie for a superb viewing!

OYEDOKUN · 29 November 2025

Agent replied · 27 December 2025

Thank you so much for your kind words! It's wonderful to hear that Yasmin and Millie provided exceptional service for your apartment search. We strive to make the rental process seamless and enjoyable for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you so much to Steve Martin. He helped with remortgaging our house. It was a long process but Steve was really helpful, always checking in and helping to speed up the process. Highly recommend!

Abi · 28 October 2025

Agent replied · 27 December 2025

Thank you for choosing us for your remortgaging needs! We're thrilled to hear that Steve provided such helpful and efficient service. It's our goal to make the process as smooth as possible for our customers. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I found Jamie to be very kind, helpful and professional in selling my property right from the very start. He was kind and explained things clearly to me every step of the way. Communication was brilliant, keeping me informed of the progress with viewings, and finally with progress from the buyer. Sold my property this week with Jamie’s help, thanks Jamie. Jamie is a lovely young lad and we even had a little laugh, that’s how at ease I was with him. I would recommend him. Thanks to all the team at Connells. Josie

Giuseppina · 13 February 2024

Agent replied · 13 June 2024

Thank you Giuseppina for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Steve Martin hands down is the best mortgage advisor going we couldn’t fault a single thing .We was updated on a daily basis throughout the whole process of our first time mortgage.The amount of time ,late nights and endless amounts of emails Steve has put in is incredible and always very helpful we would 100% recommend Steve to anyone wanting a mortgage.We will be back in 5 year to remortgage so don’t go anywhere Steve if there was an option for 10* stars we would give 10. Daisy &Callum

Daisy · 15 December 2023

Agent replied · 13 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jamie at connells estate agents was highly professional, prudent, and kept me updated in a timely manner. I would certainly recommend Jamie and appreciated his support throughout the buying process. I am now a proud homeowner in Peterborough (new to area) and if you are thinking of buying or selling then I thoroughly recommend Jamie/ Connells.

Gavin · 28 October 2024

Agent replied · 11 November 2024

Thank you for your 5* review and recommendation Gavin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

It was lovely meeting Mia from Connells Estate Agents in Peterborough today. She was very friendly, professional and made the whole appointment comfortable and informative. She explained the property valuation clearly and shared helpful insight about the local market. I really appreciated her time and advice and would happily recommend her to anyone looking for property guidance.

Halil · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that your experience with Mia from our team at Connells Estate Agents in Peterborough was positive and informative. Our goal is to provide excellent service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

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Read Connells Lettings's Google reviews

Questions about Connells Lettings Peterborough

How many reviews does Connells Lettings Peterborough have?

Connells Lettings's Peterborough office has 193 reviews across 1 platform: 193 on Google.

What is Connells Lettings Peterborough's rating?

Connells Lettings Peterborough is rated 4.3 out of 5 across all 193 reviews, and 4.3 out of 5 on Google from 193 reviews.

Where is Connells Lettings's Peterborough office?

Connells Lettings Peterborough, 14 Cowgate, Peterborough, PE1 1NA.

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