Trusted Agent profile · Peterborough

Connells Lettings Peterborough reviews

4.3

★★★★★ Great

203 reviews across 1 platform

14 Cowgate, Peterborough, PE1 1NA

Connells Lettings's office in Peterborough, at 14 Cowgate, is rated 4.3 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.3.

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4.3 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Yasmin was a pleasure to deal with knows everything about renting! Happily moved into my new apartment couldn’t thank her enough for her top notch service Also thanks to Millie for a superb viewing!

OYEDOKUN · 29 November 2025

Agent replied · 27 December 2025

Thank you so much for your kind words! It's wonderful to hear that Yasmin and Millie provided exceptional service for your apartment search. We strive to make the rental process seamless and enjoyable for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently viewed a property with Freya Odell and had a great experience. She was friendly, professional, and very helpful throughout the viewing, making the whole experience really pleasant. I really appreciated her time and assistance and would definitely recommend her!

Elizabeth · 20 September 2026

Agent replied · 11 October 2026

Thank you for your kind words! We're thrilled to hear you had a great experience with Freya. Our team strives to provide exceptional service to all of our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I found Jamie to be very kind, helpful and professional in selling my property right from the very start. He was kind and explained things clearly to me every step of the way. Communication was brilliant, keeping me informed of the progress with viewings, and finally with progress from the buyer. Sold my property this week with Jamie’s help, thanks Jamie. Jamie is a lovely young lad and we even had a little laugh, that’s how at ease I was with him. I would recommend him. Thanks to all the team at Connells. Josie

Giuseppina · 13 February 2024

Agent replied · 13 June 2024

Thank you Giuseppina for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you so much to Steve Martin. He helped with remortgaging our house. It was a long process but Steve was really helpful, always checking in and helping to speed up the process. Highly recommend!

Abi · 28 October 2025

Agent replied · 27 December 2025

Thank you for choosing us for your remortgaging needs! We're thrilled to hear that Steve provided such helpful and efficient service. It's our goal to make the process as smooth as possible for our customers. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Steve Martin hands down is the best mortgage advisor going we couldn’t fault a single thing .We was updated on a daily basis throughout the whole process of our first time mortgage.The amount of time ,late nights and endless amounts of emails Steve has put in is incredible and always very helpful we would 100% recommend Steve to anyone wanting a mortgage.We will be back in 5 year to remortgage so don’t go anywhere Steve if there was an option for 10* stars we would give 10. Daisy &Callum

Daisy · 15 December 2023

Agent replied · 13 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I’m truly grateful for all his help, dedication and support. Thank you, Stephen, for going above and beyond throughout the entire process. I would definitely recommend him to anyone looking for a reliable and trustworthy mortgage broker!

Elena · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your kind words, it was our pleasure to assist you through the mortgage process. We always strive to go above and beyond for our clients and we're glad to hear that it made a difference for you. Thank you for recommending us! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Jamie at connells estate agents was highly professional, prudent, and kept me updated in a timely manner. I would certainly recommend Jamie and appreciated his support throughout the buying process. I am now a proud homeowner in Peterborough (new to area) and if you are thinking of buying or selling then I thoroughly recommend Jamie/ Connells.

Gavin · 28 October 2024

Agent replied · 11 November 2024

Thank you for your 5* review and recommendation Gavin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

It was lovely meeting Mia from Connells Estate Agents in Peterborough today. She was very friendly, professional and made the whole appointment comfortable and informative. She explained the property valuation clearly and shared helpful insight about the local market. I really appreciated her time and advice and would happily recommend her to anyone looking for property guidance.

Halil · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that your experience with Mia from our team at Connells Estate Agents in Peterborough was positive and informative. Our goal is to provide excellent service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Mia was great, walked me through everything! Lovely experience

Junaid · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words about Mia! We are thrilled to hear that she provided you with exceptional service and made your experience with us a lovely one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mia Staples was so helpful, knowledgeable and thorough. She came to view our property and gave us so much insight into the current market, selling possibilities and complete process. Mia was able to answer all our questions.

Paula · 15 April 2026

5/5

Google

Mia arranged for a valuation of a property at very short notice, she visited the property, gave an honest assessment of the value and walked me through the various selling options. Her follow up communication was speedy and clear providing all of the information required. I now have a clear picture of the way forward, and would thoroughly recommend.

Mark · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words, it was a pleasure helping you with the property valuation and discussing selling options. We always strive to provide speedy and clear communication to our clients. Thank you for recommending our services, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Connells especially Stephen Martin. He is the best mortgage broker ever!His dedication and hard work made a huge difference. I appreciate your time and effort."🙏🏽Dicky …

OD · 2 September 2025

Agent replied · 23 September 2025

Thank you Dicky for your kind words about Stephen Martin and our team at Connells! We strive to provide exceptional service and we're thrilled that Stephen's dedication and hard work made a positive impact. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hello, I would like to thank Connells Group and for their employee Jammy Robert as well, who helped me achieve my dream of buying my first home in the UK. Jammy provided excellent customer service, guiding me through the process, keeping me informed about the required documents, and following up on my case. I would say that he is an exceptional sales executive who knows how to drive sales leads and customers expectations . I wish him all the best and expect him to advance in his career soon, reaching higher management levels. Thank you.

Usman · 25 July 2025

Agent replied · 23 September 2025

Thank you for your kind words! Our team at Connells Group strives to provide exceptional customer service and we are thrilled to hear that Jammy exceeded your expectations. We will make sure to pass along your feedback to him and we wish you all the best in your new home. Thank you for choosing us and we look forward to helping you with any future real estate needs. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Mia was very professional and friendly

Carl · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We strive to provide top-notch service and we're glad to know that Mia's professionalism and friendliness stood out to you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jamie was a pleasure to deal with in the purchase of my property. He was helpful and available whenever I needed, From the first viewing. To answering any queries I had. And right up to the day of completion. Jamie has even been there even after I'd moved in to help with any queries.

Nicky · 25 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review Nicky. Kind regards, Lucy, Customer Relations.

5/5

Google

I received exceptional Service provided by Freya Odell. She understands client/customer needs and requirements. Good knowledge of her job. She is an asset to your organisation/ company.

Caroline · 20 September 2026

Agent replied · 11 October 2026

Thank you so much for your feedback! We are thrilled to hear that you had a great experience with Freya. Our team works hard to ensure top-notch service and we are lucky to have her as part of our company. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Stephen Martin was fantastic in arranging our mortgage for our first property. He communicated right the way through the process and always got back to us when we had any questions. I would highly recommend using Steve to anyone!

Zac · 16 April 2025

Agent replied · 16 April 2026

Thank you Zac for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Used Connells to arrange my Mortgage and House Insurance. Stephen Martin was a pleasure to work with!!! Extremely efficient, always gets back to you, and was a great help with the conveyancing process. Thank you Connells! And thank you Stephen Martin! Anyone looking for a mortgage should pop in and see this guy!

Phil · 4 October 2024

Agent replied · 25 October 2024

Thanks for the excellent 5* review Phil! Thanks for your thoughtful comments about Steven and our Peterborough team. Best wishes, Lucy, Customer Relations.

5/5

Google

Firstly I really want to thanks to all the staffs members of Connells for making my dream comes true . Special thanks to mr Steve who always help us from start till end for purchasing our home 🏠. I really recommend all others to visit and use the services of Connell for buying house and all other included services . All the staffs are so helpful and cheerful and lovely giving customer service by telephone or by face to face . Thank you again and I wish and pray that your business grows stronger . Thank you and CHERRS

Karma · 25 June 2025

Agent replied · 23 September 2025

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

My experience with Connells has not been a good one I had my offer on a flat excepted in may 2021 i was told they wanted me to use there solicitors as this would speed things up and as I was a cash buyer unfortunately this was not the case I have just completed March 2022 10 months later .I would not recommend them or there solicitors .I would however thank Narinder who was most helpful in chasing things up to try to speed things along.

Rowena · 14 June 2022

Agent replied · 13 June 2024

Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

5/5

Google

My experience with the agent dealing with my property Olivia Baxter was of a very high standard . She always returned my calls , kept me informed and dealt with any issues with the utmost professionalism. I would recommend her without any hesitation.

Adila · 6 November 2024

Agent replied · 11 November 2024

Many thanks Adila for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Peterborough branch. Kind regards, Lucy, Customer Relations.

5/5

Google

Well what can I say, Yasmine has been absolutely fantastic I cannot praise enough From the first time I contacted Yasmine to her letting the property out it has …

Ian · 16 April 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review Ian. Kind regards, Lucy, Customer Relations.

5/5

Google

Freya helped us find the right move, she was really helpful and dedicated, the whole team helped us on multiple occasions.

Ali · 11 August 2026

Agent replied · 11 October 2026

Thank you for your review! We are thrilled to hear that our team, especially Freya, was able to provide you with exceptional service. We take pride in being helpful and dedicated to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mia came to value our house she was very friendly and respectful of our home.She was very professional and guided us through all aspects of selling our home. Mia has excellent customer service and a credit to Connells.

Sheila · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, we truly appreciate it! We're so glad to hear that Mia provided excellent customer service and helped guide you through the process of selling your home. We're lucky to have her as part of our team at Connells! Kind regards, Lucy, Customer Feedback and Support Team

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