Belvoir Peterborough reviews

★★★★★ 5/5

Google

Extremely helpful and very quick to respond to emails. If there ever is a problem with the property, she is very good at communicating with us on updates. Thank you for all your support!

Jessica · 1 December 2024

★★★★★ 5/5

Google

I have received a brilliant and prompt service from Michelle on behalf of Belvoir. Keep up the good work. Kash

Kash · 1 January 2024

★★★★★ 4/5

Google

As a first time buyer I had lots of queries, these were answered promptly and were very helpful

Abigail · 7 February 2024

★★★★★ 5/5

Google

Natalie was fantastic... she helped answer all my enquiries and was very professional. I would highly recommend having Natalie help with your enquires. Thank you again for your help with my transaction :).

Leeanne · 2 January 2020

★★★★★ 5/5

Google

They were very understanding and helpful with anything I told them. The team was lovely to talk to on the phone and by email. I’m glad I’m with Belvoir.PositiveResponsiveness, Quality, Professionalism, Value

Keleigh · 1 January 2023

★★★★★ 5/5

Google

Jess Symak has looked after our property for a while now finding new tenants etc. She has always returned my calls if not available when I called the office and looked after our property very professionally

Frederick · 2 October 2024

★★★★★ 5/5

Google

The best service out of all the properties I’ve rented. Nothing was too much. Always there when needed no matter how big or small the issue. Liam you are a credit to the company thank you for all your help over the last few months.

George · 1 January 2021

★★★★★ 4/5

Google

As a sales negotiator we find Natalie Fitzjohn efficient. She is pleasant and cheerful by disposition, which makes here approachable, with regards to answering any quires relating to the on going process of property sales. She has been helpful to us and we wish her well. Herman, Dawn and Christian

Herman · 8 February 2019

★★★★★ 1/5

Google

Tenancy ended the start of May and I am still awaiting to receive my deposit back (5th June), the deposit was agreed 2 weeks ago. I was told that my deposit was held with a scheme called my deposits, after numerous calls it was found that my deposit was held with a completely different scheme called TDS. After being told that Belvoir were awaiting for the landlord to pay my deposit to me for near enough 2 weeks, I called the trade scheme and it transpired that Belvoir held the deposit. After numerous calls, I have been told it should be in my account my monday but who knows. Luckily I am moving back home and do not need the deposit for another property! The agency were good throughout the tenancy but this dampened my view of Belvoir completely.

Ellie · 2 January 2020

★★★★★ 5/5

Google

My husband and I have recently purchased a property through Belvoir. We can highly recommend the agency and our Sales Negotiator, Natalie Fitzjohn. During our buying process we have found that the Agency itself has always dealt with any telephone calls or messages promptly. Natalie has conducted herself professionally and in a friendly and courteous manner. Any telephone calls or emails we have made or sent to Natalie have been replied to promptly with all the information we have requested. Natalie has always been on time for any appointments we made with respect to viewings and if she did not have the answers always came back after sourcing the information we needed. She has worked efficiently on our sale and kept us informed each step of the way. She well deserves the five stars we have rated her and the Agency she works for.

Jacqueline · 2 January 2020

★★★★★ 5/5

Google

Cannot speak on being a tenant with Belvoir as we have just signed our tenancy however I can comment on the amazing support we received from Sophie Rand! Some issues arose during our referencing which Sophie informed us of immediately, kept in touch while we got it sorted (and did what she could on her end to help) and had our paperwork sorted almost immediately as soon as the issue was resolved. Felt totally supported and comfortable throughout the process and commend Sophie on her great service and for always being polite and cheerful through my seemingly endless emails to her! Would recommend dealing with Sophie if you can however I'm sure the rest of the team are just as great!

Kaitlyn · 2 January 2020

★★★★★ 5/5

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Rent management by

I have been working with Belvoir since 2016 to rent my studio in Cambridge. Recently I had a pleasure of working with Ms Sophie Rand who looked after the financial side of my let. She was very efficient, polite and kept me informed on all aspects of my NRL1 form, rent collection and transfer of funds. I am happy that Sophie took care of my affairs.

NTE · 16 September 2022

★★★★★ 1/5

allAgents

Previous customer

I am previous customer. On 2019 January I have changed the letting agency and it was a good choice. I am very disappointed hour agency is working with their customers. Have paid every bill and still agency was looking for trouble all the time. Furthermore, when have needed to change the fridge (because it was old and broken) agency ignored me for a month which is not acceptable in my opinion. Paying such a big fees agency should sort all the troubles straight away. Also, agency raised a price for a rent in the middle of the contract without letting me know about it. We have left clean property and nice property, but agency still took some money from deposit saying that something was wrong. Even then what was left in deposit had to come to my bank account, but it was late for month and a half. everything would just bad, but having no respect, talking with aggression and laying to a customer makes terrible, terrible memories. My only advice would be, to avoid this agency and do not have any business with them.

Marius · 30 August 2019

★★★★★ 5/5

Google

Jess, Michelle and Georgia have all been really helpful and attentive throughout my tenancy and have been really accomodating of arranging viewings around my tricky working from home schedule. thank you :)

Fraser · 1 November 2024

★★★★★ 4/5

Google

Great service from Emily - thanks for your help :)

Victoria · 14 May 2024

★★★★★ 4/5

Google

Very Happy with the communication and responsiveness we receive from the lettings team, we have a good understanding. If there are issues our Property Manager keeps us updated regularly by call text or e.mail and alerts us to any foreseeable issues.PositiveResponsiveness, Quality, Professionalism

Martyn · 1 January 2021

★★★★★ 5/5

Google

Michelle from Belvoir has been very helpful towards my move. Thank you team Belvoir.

Hamza · 7 February 2024

★★★★★ 1/5

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Worst agency

Belvoir is worst agency ever: - they haven't helped me in case of emergency - a wheel from my cycle was stole because they haven't arranged repairing of main gate(it should be locked) - it took 3 months to repair washing machine - they don't manage the building properly so you may here fire alarm(when battery get uncharged) for a weeks - their maintenance portal doesn't work at all - they don't help you in any way with suppliers and insurances - they can don't respond you for a week

Igor · 1 August 2018

★★★★★ 1/5

Google

Belvoir is bad; so bad they deserve no stars. After years with them, they get worse slowly; lost backup keys, maintenance quotes madly high, charges for maintenance that don’t apply to our flat at all, not telling utilities meter readings or letting dates so I get British Gas chasing me for hundreds. And they don’t take responsibility , try to make amends, or find out what really caused the problem so it can be stopped. Nice people by and large, but bad isn’t a good enough word for the service.

Tom · 8 February 2018

★★★★★ 5/5

Google

Very competent and polite. Happy to help and answer all the queries. Recommended.

Fabian · 7 February 2024

★★★★★ 5/5

Google

Brilliant to deal with, helped all the way along! Would recommend. 5* A++++++

Steven · 7 February 2024

★★★★★ 1/5

Google

I think this agency is good only if you are owner of the property. All we had was unpleasant house checks and problems with end of the tenancy and receiving deposit back. Person checking the house is only nice in the office in fronty of her colleagues. Office workers also ''missing'' documents on file, not remembering things. Would never recomend this agency to any of my friends or relatives, unless you have nowhere else to go.

Roberta · 8 February 2020

★★★★★ 2/5

Google

I am so surprised that Belvoir keep sending me this link to review them when it has just been one disaster after another since I moved in. I just wonder if the landlord knows any of what has happened here. I had only been in for 2 days when I was informed the property was going on the market...9 months later and none of the agents have been able to sell it yet I continue to let them in week after week even whilst I am away at work and time after time something goes wrong or gets broken. Just last week I arrived home after being away 3 weeks and the electricity had magically been switched off... leaving my flat crawling with maggots and flies and freezer full of rotting meat... of course how can I can I prove it was the agents who admitted to being in the flat... after all, myself and them are the only ones on planet earth with keys... keys which were only changed recently... as they had lost the first set after using them for another of the issues that have been ongoing. So, pretty bizarre they keep asking me to review them on here, but as always with Belvoir, I do as I am asked and just remain baffled.

Tara · 8 February 2017

★★★★★ 3/5

Google

I rented a flat in may 2015 everything was brilliant untill winter came when mould and damp started to come in the bedroom and behind the front door, I got blamed for it saying there wasn't enough heat in the flat might I add there was no central heating only 2 rubbish heaters and they also said it was my tumble dryer causing it so I got rid of it and of course I struggled to get my clothes dry properly since no sun light came into my flat either!, I threatened the landlord and said I would go to citizens advice if the problem was not resolved so he got a contractor out to look the property who confirmed it wasn't my fault! But because the work that needed carrying out was going to cost a bit he refused to do it and then handed me a section 21 ( eviction notice)!! He has now rented the property again but for an extra £70 a month (£595pcm)which is most definitely not worth it for a really small damp flat!!. But I cannot fault belvoir they were really good and professional I would rent through them again.

Errin · 8 February 2017