Trusted Agent profile · Peter Street
★★★★★
2,741 reviews across 3 platforms
St Georges House, Peter Street, M2 3NQ
Express Estate Agency's office in Peter Street, at St Georges House, is rated 4.2 out of 5 across 2,741 reviews on three platforms, including 971 Google reviews rated 4.1.
Every review we hold for the Peter Street office, from every platform, shown as written. First names only.
5/5
GoogleWill has been really helpful and efficient In a couple of weeks he achieved several viewings and a couple of offers We are most grateful
Thank you so much for your review Louise 🌟 We're delighted to hear that Will has been so helpful and efficient. Achieving … More
5/5
TrustpilotThanks to Georgia
We would like to thank all of the staff at express estate agency. Especially Georgia, who handled our purchase with professionalism, courtesy and wonderful communication. Many thanks.
2/5
TrustpilotNot sure id recommend
Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I dont think theyre any better than a high street agent.
Thanks for your feedback Sanne, and congratulations again on completing your sale. We were delighted to be able to secure a buyer on your home within just three days and see the transaction through to completion. We’re sorry to hear that some aspects of the communication and progress updates did not meet your expectations. Solicitors may receive updates directly before they reach us, meaning you may sometimes have received information before we were able to update you. Nevertheless, we appreciate your comments and will take them on board as we continue to improve our service. We wish you all the best in your new home. Jess 🏠
5/5
TrustpilotGreat service
Ryan was very helpful, responsive and pleasant on the phone, answering any questions I raised and coming back to me swiftly with any updates.
Thank you for your review John. We’re delighted to hear that Ryan was so helpful, responsive, and pleasant to deal with. Keeping you informed and answering questions promptly is exactly the level of service we strive for, so it’s great to know this was your experience. We really appreciate your kind feedback! Many thanks, Liv 🏠
5/5
TrustpilotService quality
Will was on top of following up a dalayed purchase throughout and kept us updated with clarity.
Thank you for your review Mike. We’re really pleased to hear that Will kept on top of everything throughout your purchase and provided clear updates along the way. We appreciate your kind feedback about Will and he will be really pleased to see this. It's great that we could impress you with the efficient and supportive service we delivered. If we can ever do more for you, please don't hesitate to let us know. All the best, Jen 🏠
5/5
TrustpilotProfessionalism and Support
I sold my property with Express estate agency and I couldn’t be more satisfied with the experience. Finley was so helpful from the initial consultation to the date of sale. One standout aspect of my experience was the exceptional communication. Finley provided regular updates on viewings and negotiated on my behalf leading to a quick sale at a price I was very happy with.
5/5
TrustpilotOlivia at Express Estate Agency
We were just going to switch back to a local estate agent and then like an angel, Olivia appeared. We had had zero viewings in about 6 weeks, then one call with Olivia and everything changed. 6 viewings in 2 weeks! What an absolute diamond.
What a wonderful review! Thank you so much for taking the time to share your experience Chris. It genuinely means the world to hear that Olivia and Josh were able to make such a difference and that you felt they were in your corner, giving you the advice and reassurance you needed. We couldn’t be prouder of them for picking things up and helping to get your sale agreed. We’ll of course pass on your wonderful feedback to them, they will be delighted. Thank you again for your incredibly kind words. Sellers like you are exactly why we love what we do! Wishing you all the best, Jess 🏠
5/5
TrustpilotDaniel was so informative
Daniel was so informative about the company and how it all works. Looking forward to working together with Daniel and his colleagues
Thank you for your review. We’re delighted to hear that Daniel was able to clearly explain how everything works and provide helpful information about the company. We look forward to working with you and supporting you throughout the process. We really appreciate you taking the time to share your feedback. Many thanks, Jen 🏠
2/5
TrustpilotRyan was very helpful at the beginning…
Ryan was very helpful at the beginning of the sales process. However, after Adam took over as the sales progressor, communication became very limited.
4/5
TrustpilotFriendly and clear.
Abbie was friendly and knowledgeable. Explanation of services offered was clear and thorough.
Thank you for your kind feedback. We’re really pleased to hear that Abbie was friendly, knowledgeable, and able to explain our services clearly and thoroughly. We’ll be delighted to pass on your kind words to her. Your support means a lot to us. Many thanks, Sam 🏠
5/5
TrustpilotI thought the presentation and Jess was excellent
I thought the presentation and Jess was excellent informative and very professional
Thank you for your wonderful 5-star review Mr Boyd. We’re so delighted to hear that you found that Jess was informative and highly professional. Your feedback is greatly appreciated and will be shared with Jess and the team. Kind Regards, Liv 🏠
5/5
TrustpilotGreat service fast communication via…
Great service fast communication via telephone and email. Quick response to any queries and make the whole process very smooth. Highly recommend Richard.
Thank you so much for this fantastic 5-star review Linda! We’re delighted to hear that you were pleased with the fast communication and quick responses throughout the process. Making everything smooth and straightforward is exactly what we aim for. Richard will be very grateful for the recommendation, your kind words truly mean a lot. We really appreciate your support! Many thanks, Jen 🏠
5/5
TrustpilotAdam was very helpful and always…
Adam was very helpful and always available to answer my questions
Thank you so much for your kind words Liam. It was an absolute pleasure helping you through your purchase, and we’re delighted to hear you felt supported throughout the process. Adam will be especially pleased to know his communication and dedication made a difference in ensuring everything progressed as smoothly and swiftly as possible. Congratulations again on your new home, and we wish you many happy years there! All the best, Jen 🏠
5/5
TrustpilotVery informative company staff…
The young lady Jess was very helpful in dealing with my problem
Thank you for your lovely review Ray! We’re so pleased to hear that Jess was very helpful in resolving your problem. We’ll be sure to pass along your kind words to her, she’ll really appreciate it. Thank you again for taking the time to leave a review. Many thanks, Liv 🏠
5/5
TrustpilotLola was very helpful and friendly in…
Lola was very helpful and friendly in her manner. Thank you so much for your efficiency and support
Thank you so much for your lovely 5 star review Sarah! We’re delighted to hear that Lola was so helpful and friendly, and that you were pleased with the efficiency and support you received with the sale of your home. Your kind words mean a great deal, and we’ll be sure to pass them on to her. Many thanks, Liv 🏠
5/5
TrustpilotExcellent meeting
Ieva was very professional and knowledgable.Explaining everything clearly enabling me to understand possibilities and planning for future actions
Thank you for your wonderful 5 star review Mr and Mrs Travis. We’re so pleased to hear that Ieva’s professionalism and knowledge made a positive impact. Taking the time to explain everything clearly and help you understand your options is something we really value, so it’s great to know you felt supported in planning your next steps. We truly appreciate your feedback and we will be delighted to pass on your feedback to Ieva. Many thanks, Liv 🏠
5/5
TrustpilotHelpful advice
I was given comprehensive advice, happy to answer any questions and no pressure. Scott was friendly and helpful.
Thank you for your lovely review! We’re so pleased to hear that you found the advice helpful and comprehensive, and that Scott made you feel comfortable with no pressure. It’s great to know he was able to answer your questions and provide a friendly, supportive experience. We really appreciate your feedback and are here if you need anything further. Many thanks, Liv 🏠
5/5
TrustpilotElliot was great
Elliot was great. Worked really hard to get sale agreed.
Thank you for your lovely review Colin. We’re delighted to hear that Elliot worked so hard to get your sale agreed and provided such a positive experience throughout. We’ll be sure to pass on your kind comments to him! Wishing you all the best, Liv 🏠
5/5
TrustpilotBen has been very helpful effective and…
Ben has been very helpful effective and efficient! Our photographer didn’t show up Ben arranged for another within 48 hours!
5/5
TrustpilotWill has been courteous and responsive
Will has been courteous and responsive. Thanks for your help!
Thank you for your 5-star review. We’re delighted to hear that Will was courteous and responsive throughout your experience. We really appreciate your kind words and are glad we could help. We’ll be sure to pass your thanks on to Will! All the best, Jen 🏠
4/5
TrustpilotScott was very clear and explained…
Scott was very clear and explained everything succincly
Thank you for your review Michael. We’re very pleased to hear that Scott was clear, concise, and explained everything so well throughout your experience. Your feedback is greatly appreciated and will be passed on to Scott. Kind Regards, Jen 🏠
5/5
TrustpilotFabulous experience
Very professional service from the very start of the process. James has been helpful throughout.
Thank you for your wonderful review Diane! We’re so pleased to hear you had a fabulous experience and found the service professional from the very start. It’s great to know that James was helpful throughout the process, we’ll be sure to pass on your kind feedback to him. Wishing you all the best, and thank you again for your recommendation! Jen 🏠
5/5
TrustpilotScott was very professional and…
Scott was very professional and explained everything well
Thank you for the 5-star review Glenis. We’re delighted to hear that Scott was professional and took the time to explain everything clearly. Your feedback is greatly appreciated. All the best, Jen 🏠
5/5
TrustpilotAll members are absolutely brilliant…
All members are absolutely brilliant especially Lola.
Thank you so much for your wonderful 5-star review Joby. We’re delighted to hear that you had such a positive experience with our team selling your home. Your kind words mean a lot, and we’ll be sure to pass on your special mention to Lola. We truly appreciate your support and look forward to seeing you again in the future. All the best, Sam 🏠
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
