Farrell Heyworth Penwortham reviews

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start sale and during your search for a new home by Taylor and our Preston team. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I have taken the time to discuss this matter with our Preston team. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director

Thank you for your positive feedback regarding Liam's assistance with your enquiry. We're glad to hear that he provided friendly and helpful service, going above and beyond to address your needs. At Farrell Heyworth, we strive to provide excellent customer service, and we appreciate your recognition of Liam's efforts. If you have any further questions or require any additional assistance, please don't hesitate to reach out. We're here to help! All the best, Jeremy collins - Director

Thank you for taking the time to leave feedback. I am so pleased that Taylor and our Fulwood team have been able to help you. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I'm confident that our Preston team will be doing everything they can to help you to find the perfect property but if you have any concerns at all please feel free to speak to the Branch Manager, Chris plumpton who will be able to resolve them for you. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave a review. I'm sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. Farrell Heyworth conduct 1000's of successful viewings every year and I am extremely surprised and disappointed, as I'm sure you are, to hear this has gone wrong in your case. We would still like to assist you to find the right property and out team would be delighted to hear from you. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased to hear that you’ve received such great service from Jonathan and the Penwortham team. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Dear Ms Costley, I am delighted to hear that the staff at Penwortham have been so helpful when you were buying your first home. We love being part of our customers first steps on the property ladder and if we can be of any future assistance please don’t hesitate to get in touch. Thank you so much for your review, I will pass your kind comments on to the team who will be delighted. Wishing you all the best in your new home. Kind regards, Chris Heyworth - Director

Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best in your new home. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Taylor and our Penwortham team. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team were able to provide you with a great service. We know how important communication is to our customers and our lettings team make it their top priority to ensure customers are always well informed. We look forward to continuing to support you. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Dear Mr Shahab, We have been extremely disappointed to see your review as we take customer service very seriously. Unfortunately I have been unable to investigate this matter further as I cannot find any interaction on our software with a customer matching your name here. Could you please contact our Preston branch manager, Chris Plumpton as soon as possible on 01772 203345 so we can look into this matter further? I can assure you that in accordance with our legal obligations to our clients any offer made via our staff would be accurately passed to the property owner for their consideration. At Farrell Heyworth we have a duty to achieve the very best price the market is prepared to pay for every property and our staff take it as a matter of pride to exceed our clients expectations. We look forward to hearing from you. Kind regards, Chris Heyworth - Director

Thank you for taking the time to leave feedback. I am so pleased that Taylor and our proactive Preston team have been able to help you ro sell your home so quickly. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your properties. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If and when you need the services of our team again they would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am so pleased john has given you a fantastic impression of the service offered by our Penwortham branch team. We know how important great service is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. I'm confident you won't be disappointed. If and when you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your glowing review of our Preston branch manager Chris! We are so glad to hear that you found him to be exceptionally professional and responsive. A 5-star rating is a testament to his hard work and commitment to delivering exceptional customer service. We appreciate your positive feedback and are grateful for the opportunity to serve you. Thank you for choosing us and we hope to have the opportunity to assist you again in the future. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Preston team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director