5/5
GoogleExcellent service from Dan, Tomos, Sarah, and the rest of the team. Professional, responsive, and a pleasure to deal with throughout. Highly recommended.
Trusted Agent profile · Penarth
Watts and Morgan Penarth reviews
★★★★★
155 reviews across 2 platforms
3 Washington Buildings, Stanwell Road, Penarth, CF64 2AD
Watts and Morgan's office in Penarth, at 3 Washington Buildings, is rated 4.4 out of 5 across 155 reviews on two platforms, including 108 Google reviews rated 4.7.
Reviews
Every review we hold for the Penarth office, from every platform, shown as written. First names only.
Google5/5
GoogleWe used Watts and Morgan to sell our house having sourced them on the internet. Our initial meeting was with Tomas Gould who was excellent. We were impressed by his knowledge, efficiency and professionalism, also his realism about what we could achieve by a sale. With the aid of Dan who produced the brochure and Sarah who constantly intervened with the purchases on our behalf, the process was seamless. We were extremely satisfied with Watts Morgan and more than happy to recommend them to others
5/5
GoogleThe team at Watts and Morgan were great to deal with in purchasing our new home. Sarah was incredibly proactive and always available to talk through any issues arising. Would definitely recommend and I plan to use Watts and Morgan if we ever look to sell in the future.PositiveResponsiveness, Quality
1/5
TrustpilotAVOID RENTING 41 CLOS Y CWARRA - ROUGE LANDLORD!!!!!
Absolutely disgusting! Anyone who wants to rent and negotiate with Jodi Cavaliere, don’t!! Landlord did not secure bond and no Deposit Certificate provided as stated by JC. Landlord tried to keep hold of my money and Jodi Cavaliere appeared to go out of her way to find fault with the state of the property when I left. Wasn’t interested in helping, previous tenants also didn’t receive their bond back. DO NOT RENT 41 Clos Y Cwarra, St, Fagans. Rouge landlord produced fake invoices to try and keep deposit. Ended up going to court and I was awarded full payment of deposit and costs.
5/5
TrustpilotRecommended 🌟
Professional, good communication and responsive.
1/5
TrustpilotLost us the sale
W&M lost us the sale of our property. The solicitor reported that the seller was annoyed at the lack of updates from W&M. Avoid if you'd like to sell your property.
5/5
GoogleAll good and very helpful and professional. Kept me informed and helped me out with problems with the Land registry
1/5
GoogleNo one turned up for the viewing
5/5
TrustpilotProfessional, personable and great communication
We used Watts and Morgan to sell our house, our interim rental and to buy our new house.
5/5
GoogleHad a great experience with Watts & Morgan. Jodi was very helpful and friendly. We moved in on the date agreed and the paperwork was all ready to be signed. Reasonable fees. Would definitely recommend them to anyone looking to rent a property in Penarth.
5/5
GoogleI experienced first class service from Watts & Morgan. The team were always available to assist with any queries, and they maintained a professional service throughout. I would certainly recommend using this estate agent.
5/5
GoogleWe bought our house through Watts and Morgan in Penarth and would like to thank Dan, Tom and Sarah for all their help. Great service.
5/5
GoogleWe bought and sold with Watts & Morgan in Penarth and from start to finish found them to be excellent. An incredible job was done on photography on our sale and the recommended sale price was spot on. They were incredibly responsive and when we had difficulties with both the sale and purchase were able to move things on and were highly supportive. Sarah, Tom and Dan did a great job with our house move and we love our new place! Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery polite and helpful. Helped us buy our dream home. A special thanks to Sarah, Tom and Dan for all of their help.
5/5
GoogleAbsolutely amazing, helped me with every part of the whole experience. Jodie has been absolutely brilliant always answers my messages and deals with everything efficiently. Thank you
5/5
GoogleThe staff at Watts Morgan were excellent all of the way through what was a long sales process. The communication was also excellent and the service professional. They went above an beyond and carried out unexpected services after the sale agreement. Five Stars all round and highly recommended.
5/5
GoogleWe recently bought a house through Watts and Morgan in Penarth and wouldn’t hesitate to recommend them to anyone else buying or selling. Tom and Sarah in particular were fantastic at keeping us informed and keeping things on track in a fairly tricky chain. Very grateful for all the help, support and the lovely new home hamper we received when we picked up our keys!
5/5
GoogleFriendly staff, highly recommend.
2/5
Trustpilotunjustified deposit deductions
We’re currently in the process of a formal Subject Access Request and deposit dispute with this agency.
1/5
GoogleUnfortunately forgot to let me know a viewing was no longer going ahead so I wasted an hour and a half travelling
1/5
TrustpilotPOOR ATTITUDE TOWARDS BUYERS
I had an appointment to view a property marketed by this South Wales estate agency, I was phoned a little over one hour before the viewing time by the agency saying that they had to cancel the viewing due to staff not being available. I had a 100 mile round trip and over 3 hours of my time wasted. Sellers should think twice abut where they place their business as agencies which treat buyers poorly are, (as in my case, and I'm a cash buyer) likely to lose sales and not receive the best price for their property.
5/5
GoogleBeen with Watts and Morgan for just over 3 years in 2 different properties. They are great, so friendly and efficient, especially Jody. I wouldn't use a different estate agent.
5/5
GoogleExtremely helpful throughout, with clear communication & updates
5/5
GoogleHad a great experience with Dan at Watts & Morgan who communicated frequently and honestly during what was a stressful process
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Watts and Morgan Penarth
How many reviews does Watts and Morgan Penarth have?
Watts and Morgan's Penarth office has 155 reviews across two platforms: 108 on Google, 47 on Trustpilot (across the whole business).
What is Watts and Morgan Penarth's rating?
Watts and Morgan Penarth is rated 4.4 out of 5 across all 155 reviews, and 4.7 out of 5 on Google from 108 reviews.
Where is Watts and Morgan's Penarth office?
Watts and Morgan Penarth, 3 Washington Buildings, Stanwell Road, Penarth, CF64 2AD.
