Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent, efficient and friendly service throughout. Kept me informed and updated at all stages in the sale of my holiday chalet which progressed to completion without a hitch
Ajd · 4 June 2020
Agent replied · 4 June 2023
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat advice, service and professionalism. Hayden took care of his staff during the pandemic which we thought was excellent.PositiveResponsiveness, Quality, Professionalism, Value
Maggie · 27 August 2021
Agent replied · 4 June 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, kept me up to date throughout the selling process and helpful with queries.
Garethrees100 · 4 June 2022
Agent replied · 4 June 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience was faultless, from beginning to end we couldn’t fault the help, support and professionalism that we had been afforded, to all involved we cannot thank you enough.
Lorraine · 5 June 2018
Agent replied · 4 June 2023
Thank you very much Lorraine, i am glad the team were able to deliver their proven 5 star service.
Kind regards, Sarah
★★★★★ 5/5
GoogleSeamlessly professional, efficient, accommodating and friendly.
Thank you to all at John Francis, Pembroke for making the sale of our property an enjoyable experience.
David · 4 June 2020
Agent replied · 4 June 2023
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleMade selling my house easy. Everyone at the pembroke office was so helpful and professional and kept me updated at every step. Highly Recommended
Mark · 4 June 2020
Agent replied · 4 June 2023
Thanks Mark for the wonderful 5* review and recommendation! It's great to see that the John Francis team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
★★★★★ 4/5
GoogleHad a viewing on flat with one of their agents, very professional and helpful service and covid safePositiveProfessionalism
Mark · 27 August 2021
Agent replied · 4 June 2023
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was a distance seller but they kept me informed every step of the way. Great servicePositiveProfessionalism
Trish · 27 August 2021
Agent replied · 4 June 2023
Hey Trish, thank you for your fantastic 5* review and we really appreciate your kind words. Best wishes, Graham, Customer Relations.
★★★★★ 5/5
GoogleJohn Francis staff were all fantastic in every aspect of our house sale.PositiveResponsiveness, Quality, Professionalism, Value
Janet · 27 August 2021
Agent replied · 4 June 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleDid exactly what it said on the tin. Some legal and technical delays but not the fault of estate agent.
Stewart · 4 June 2020
Agent replied · 4 June 2023
Thank you Stewart for your lovely comments. I have passed your feedback to our local John Francis branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleVery friendly and efficient service. I highly recommend John Francis Pembroke to anyone buying or selling property in the area
Ian · 4 June 2020
Agent replied · 4 June 2023
Thank you for your kind words and 5* review! Best wishes, Scott
★★★★★ 5/5
GoogleWe sold our house with the Pembroke office, all staff we’re very helpful, the sale price we had matched the valuation. Would highly recommend.
Matthew · 5 June 2018
Agent replied · 4 June 2023
Hi, Matthew
Thank you for the 5* review! I'm delighted to hear that you got a good price for your property and that the staff looked after you so well.
Kind regards, Chris
★★★★★ 5/5
GoogleVery helpful and reassuring. Answered questions quickly and efficiently
Pete · 4 June 2022
Agent replied · 4 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good agents, professional but still with a nice personal touchPositiveResponsiveness, Quality, Professionalism, Value
Nicky · 27 August 2021
Agent replied · 4 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA wonderful and supportive team, proactive at dealing with difficult issues, handling them them very
efficiently. Richard and Mary
Richard · 5 June 2019
Agent replied · 4 June 2023
Thank you Richard and Mary for this fantastic 5* review.
Best wishes, Lucy.
★★★★★ 5/5
GooglePolite and helpful staff in the Pembroke office made the process of buying a house very easy.
Carolyn · 5 June 2019
Agent replied · 4 June 2023
Thank you Carolyn for recognising our dedicated and helpful team at John Francis, Pembroke, with your 5* review.
Kind regard, Scott
★★★★★ 5/5
GoogleReally helpful person showed us around our selection of properties to view. Nothing was too much trouble.
Sally · 5 June 2019
Agent replied · 4 June 2023
Hi Sally, thank you for taking the time to leave such a wonderful 5* review. Best wishes Lucy
★★★★★ 5/5
GoogleFantastic service from all the team at John Francis, Pembroke. Very knowledgeable and professional at all times. A real pleasure to deal with an estate agent that has integrity and honesty. Highly recommend.!!
Mike · 7 October 2022
★★★★★ 5/5
GoogleExcellent attentive service. Sold in 3 office hours, out in 5 weeks!
Sandra · 5 June 2019
Agent replied · 4 June 2023
Another amazing 5* result from our John Francis team in Pembroke! Fantastic to read about such a great outcome.
Best wishes, Scott
★★★★★ 5/5
GoogleFriendly and satisfactory service throughout
Lee · 4 June 2020
Agent replied · 4 June 2023
Thanks for the great 5* review.
Kind regards, Lucy
★★★★★ 5/5
GoogleRating only, no written review.
Owain · 17 November 2025
Agent replied · 16 January 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
★★★★★ 5/5
GoogleSold my house through the Pembroke office Great service and sale price. Highly recommended ... Thanks very much....
Phil · 5 June 2018
★★★★★ 5/5
GoogleRating only, no written review.
Neil · 29 March 2024
Agent replied · 28 April 2024
Thank you Neil for your 5* review!
★★★★★ 5/5
GoogleRating only, no written review.
Christopher · 6 December 2022
Agent replied · 4 June 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.