Trusted Agent profile · Pembroke
★★★★★
133 reviews across 1 platform
55 Main Street, Pembroke, SA71 4DA
John Francis's office in Pembroke, at 55 Main Street, is rated 4.9 out of 5 across 133 reviews on 1 platform, including 133 Google reviews rated 4.9.
Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
5/5
GoogleMost helpful people to mention Sara and nathan who were more than helpful and guided me through a stressful time.I would highly recommend John Frances for their friendly and professional manner.
Thank you for the fantastic 5* review and recommendation and I would like to wish you the very best for the future Paul. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe whole team are lovely people who will help with every aspect of the process Thanks
Thank you for taking the time to leave us this tremendous 5* review Greg. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe explained to Liz what we were looking for and how much we had to spend. She spent quite some while looking through the properties for sale that met our requirements and speaking to the owners, arranging viewings and then taking us around. Liz exceeded our expectations in every way, professional, efficient and friendly. We would highly recommend the agency
Thank you Lesley for your wonderful 5* review! IT is great to see that our team were able to find you a property within your budget and that met your requirements. Thank you for your recommendation, Scott.
5/5
GoogleMaia at the Pembroke office was very helpful and despite the best efforts of the solicitors to thwart us, she worked hard all day to resolve the problem. We were pleased with communication, advice and help. We were not even her client, but we would recommend the Pembroke office to anyone needing a professional and friendly service.
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleI received five star service from the staff at John Francis, Pembroke from start to finish. I was extremely impressed by their commitment, professionalism and customer care. I can't recommend them highly enough and shall take this opportunity to thank them for looking after me so marvellously. Warmest wishes, Kathryn
Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
5/5
GoogleI have just bought a house through John Francis and the Pembroke team, what a joy. Very professional, very friendly team who kept me informed and up to date all the way through. With their help I managed to complete the purchase in under seven weeks.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleFrom start to finish all members of the team that we dealt with were patient, knowledgeable and courteous. Communication/updates were regular and detailed. Excellent service and a great company to work with.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat people always helpful. Managed to help me through my problems with solicitors and buyers. Always responsive to emails and phonecalls. Especially good as I was working away from home most of the sale.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs first time buyers sara made us feel at ease and clearly guided us through each step of the buying process
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI would highly recommend John Francis, they were professional and friendly through the whole process and explained everything fully and kept us informed at every stage through the process.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Pembroke office provided a truly professional service throughout our sale, whilst still retaining a friendly, helpful and accessible approach to their clients. The team were still going above and beyond, in playing their part on a very tense final exchange and completion day.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
5/5
GoogleSold our property through the Pembroke office. The valuation and marketing was spot on. Liz and Linda in the office were more than helpful in fact I would say they went over and above what I normally would expect. I would highly recommend 😃 …
Hi, Ceri Thanks for your review! I'm glad to hear that Liz and Linda looked after you so well and it's great to hear everything went through so smoothly. Kind regards, Chris
5/5
GoogleThe staff at John Francis have been wonderful, they are friendly and efficient. Always happy to help on the phone and when we have called into the office. We would have no hesitation in recommending their services to others.
Many thanks Ian for taking the time to leave our dedicated team this fantastic 5* review and recommendation. Best wishes, Lucy
5/5
GoogleRecently purchased through them. They could not do be more helpful and went the extra mile to secure my purchase. Very polite and helpful staff as well. Would definately purchase or sell with them in the future.
Thank you Brian for such a glowing 5* review of our hardword and dedicated team at John Francis. It is great to read that you felt our team went the extra mile and where polite and helpful throughout. Best wishes, Scott
5/5
GoogleI would like to say having had recent dealings with John Francis of Pembroke, they were very helpful and informative on a house purchase that we did. Would recommend highly. Brian and Eileen German.
Thank you Eileen for your wonderful 5* review!
5/5
GoogleThey were the vendor's agent, but were most helpful to me also to help get the purchase completedPositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to all the team in the Pembroke branch for a stress and hassle free service, so glad I chose John Francis Pembroke 😊👍PositiveQuality, Professionalism
Many thanks for your amazing 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleVery friendly staff, helpful and efficient. They gave what felt like a very personal service and put a lot of effort into selling my property. I would definitely use them again.
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
5/5
GoogleJust sold a property in Pembroke and got excellent support from the John Francis team. Recommended.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe used the Pembroke office for selling our house in the area. No complaints at all. Prompt, helpful and friendly whenever anything was needed and got us a fair price.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
5/5
GoogleEveryone was always very helpful, making the process much easier - thank you
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from the team at John Francis Pembroke. Efficient, good comms and a Quick sale. Always in touch to keep you updated. cheers guysPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleHaving had dealings with several estate agents in Pembrokeshire over the last few years these people are the best :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleExcellent, efficient and friendly service throughout. Kept me informed and updated at all stages in the sale of my holiday chalet which progressed to completion without a hitch
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
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