Trusted Agent profile · Pembroke, Wales

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FBM Pembroke reviews

4.7

★★★★★ Excellent

344 reviews across 4 platforms

45-47 Main Street, Pembroke, Wales, SA71 4JS

Part of FBM, see every office.

FBM's office in Pembroke, Wales, at 45-47 Main Street, is rated 4.7 out of 5 across 344 reviews on four platforms, including 254 Google reviews rated 4.7.

Google logo

4.7 / 5

254

Reviews on Google

This office

Facebook logo

4.4 / 5

34

Reviews on Facebook

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

View Agents logo

4.9 / 5

54

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FBM Pembroke

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Reviews

Every review we hold for the Pembroke office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Linda · 18 March 2024

Agent replied · 6 February 2024

Thank you Linda! We really appreciate you taking the time to review us

5/5

Google

Rating only, no written review.

Christie · 26 June 2023

Agent replied · 26 June 2026

Thank you Christie

5/5

Google

Rating only, no written review.

Alan · 10 June 2023

Agent replied · 10 June 2026

Thank you both- every happiness for the future to you and Chris

5/5

Google

Rating only, no written review.

Janet · 10 June 2023

Agent replied · 10 June 2026

Thank you Janet - we wish you well in the future

5/5

Google

EXCELLENT SERVICE.

WARWICK · 10 June 2023

Agent replied · 10 June 2026

Thank you Warwick 😊 …

1/5

Google

Rating only, no written review.

Kath · 18 March 2023

Agent replied · 14 October 2023

Dear Kathryn, thank you for your review. Following our call, I feel we gained a good understanding of your frustrations and we certainly appreciate your feedback for future improvements. We hope we can still aid you in finding a new rental … More

3/5

Google

Rating only, no written review.

Nicola · 18 March 2023

Agent replied · 14 October 2023

Dear Nicola, thank you for your review. I'm sorry we didn't quite make five stars, should you like to speak to us about your experience with FBM, I would love to hear from you. My email is charlottel@fbmlettings.co.uk or call me at 01834 849 295. Charlotte @ FBM Lettings

4/5

Google

Rating only, no written review.

S · 18 March 2023

5/5

Google

Rating only, no written review.

Mark · 18 March 2023

5/5

Google

Rating only, no written review.

Samantha · 26 June 2022

Agent replied · 26 June 2026

Thank you Sam x

1/5

Google

Rating only, no written review.

Shamyl · 18 March 2022

Agent replied · 14 October 2023

Dear Shamyl, thank you for your review. I’m sorry we didn't meet your expectations on this occasion, we would like the opportunity to investigate your feedback further. As we don't hold any information for you, please could you contact me … More

4/5

Google

Rating only, no written review.

Beth · 18 March 2022

Agent replied · 14 October 2023

Dear Beth, thank you for your review. I'm sorry we didn't quite make five stars, should you like to speak to us about your experience with FBM, I would love to hear from you. My email is charlottel@fbmlettings.co.uk or call me at 01834 849 295. Charlotte @ FBM Lettings

4/5

Google

Rating only, no written review.

Shane · 18 March 2021

Agent replied · 14 October 2023

Dear Shane, thank you very much for the positive review. Charlotte @ FBM Lettings

5/5

Google

Good service.

Gordon · 18 March 2021

Agent replied · 14 October 2023

Thank you Gordon, best wishes for the future. Charlotte & the Team @ FBM Lettings

5/5

Google

Rating only, no written review.

Prasanth · 18 March 2021

Agent replied · 14 October 2023

Dear Prasanth, thank you very much for the positive review. Charlotte @ FBM Lettings

1/5

Google

Rating only, no written review.

Nathan · 18 March 2020

Agent replied · 14 October 2023

Dear Nathan, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings

3/5

Google

Rating only, no written review.

MTC · 18 March 2020

Agent replied · 18 March 2026

Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings

3/5

Google

Rating only, no written review.

Peter · 18 March 2020

Agent replied · 14 October 2023

Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings

5/5

Google

Rating only, no written review.

Daniel · 18 March 2020

Agent replied · 14 October 2023

Dear Daniel, thank you very much for the positive review. Charlotte @ FBM Lettings

5/5

Google

Rating only, no written review.

1992Lemo · 18 March 2020

Agent replied · 14 October 2023

Thank you very much for the positive review. Charlotte @ FBM Lettings

3/5

Google

Rating only, no written review.

Mat · 28 October 2019

Agent replied · 27 October 2023

Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings

3/5

Google

Rating only, no written review.

Mat · 15 October 2019

Agent replied · 14 October 2023

Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings

5/5

Google

Rating only, no written review.

Tim · 18 March 2018

Agent replied · 18 March 2026

Dear Tim, thank you very much for the positive review. Charlotte @ FBM Lettings

5/5

Facebook

Rating only, no written review.

Amanda · 7 August 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read FBM's Google reviewsLeave FBM a review

Questions about FBM Pembroke

How many reviews does FBM Pembroke have?

FBM's Pembroke office has 344 reviews across four platforms: 254 on Google, 34 on Facebook, 2 on Yell, 54 on View Agents.

What is FBM Pembroke's rating?

FBM Pembroke is rated 4.7 out of 5 across all 344 reviews, and 4.7 out of 5 on Google from 254 reviews.

What do sellers say about FBM Pembroke?

16 reviews from sellers, rated 4.8 out of 5 on average. For example, Josephine wrote: "I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ..."

What do buyers say about FBM Pembroke?

35 reviews from buyers, rated 4.9 out of 5 on average. For example, Sue wrote: "Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ..."

Where is FBM's Pembroke office?

FBM Pembroke, 45-47 Main Street, Pembroke, Wales, SA71 4JS.

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