Westcoast Properties reviews

★★★★★ 5/5

Google

I purchased a property through Westcoast Patchway, and the process was smooth and comfortable. Brad and Helen were responsive and helpful throughout, providing plenty of useful information and support. I really appreciate their professionalism and assistance.

Yat · 4 July 2025

★★★★★ 5/5

Google

We had an excellent experience with Gemma from start to finish. She was professional, friendly, and always happy to answer our questions. Communication was clear and timely, and she made the whole process smooth and stress-free. I really appreciated her honesty, knowledge, and dedication to providing outstanding customer service. I would highly recommend them to anyone looking to buy or sell a property. Thank you for all your help!

Rhys · 1 August 2026

★★★★★ 5/5

Google

Westcoast Properties were brilliant. Helen certainly knows her stuff! We had a few questions along the way and Helen gave us great advice and guidance, which resulted in the sale with a price we were very happy with. …

Sue · 22 June 2026

★★★★★ 5/5

Google

Cannot recommend Westcoast Properties enough. We were debating using Purple Bricks because of the cheap rates but Helen and Emma's local knowledge persuaded us to go with Westcoast instead. We are so glad we made this decision as the service we have receieved has been worth every single penny. Once we had accepted an offer, Beth Nash took over as the 'sales progressor' and she has been the only person keeping us sane throughout the highs and lows of selling and buying a house. Beth is professional, personable and incredibly proactive. She is really worth her weight in gold and the process of moving would be much less stressful if everyone in the process could be more like Beth! We have recommended Westcoast to all our friends and families.

Georgie · 11 December 2022

★★★★★ 5/5

Google

Just signed up with Westcoast Properties to sell my house. I have recently had bad experiences with other estate agents. What a breathe of fresh air Helen Duthie was. She was not pushy.She took the time to explain each step of the process. She knows the area very well having lived here for years. She gave great advice on how to proceed. I have no hesitation in recommending getting Westcoast in for a valuation.

Marilyn · 17 June 2023

★★★★★ 5/5

Google

Would highly recommend The team at Westcoast to handle the sale of your property. Communication & attention has been great from the original agreement of sale with Emma and the help of Emily to push the sale through both have been fantastic. Thank you and the rest of the team at Patchway.

Portch12 · 27 February 2026

★★★★★ 5/5

Google

It was a pleasure to working together when I buy the property on 2021 and now to selling , very nice pleasure to keep all time on touch with Emily Murfin, thank you for your patience And thank you for recommending the Solicitors Very good communication between Thank you 😊

Sabin · 13 March 2026

★★★★★ 5/5

Google

I mostly dealt with Linda Shipway who was super helpful throughout the entire process. I had a nightmare with my Solicitors and Linda went above and beyond to help me which I really appreciate - thank you so much Linda! When I collected the keys I was also given a "welcome to your new home" pack which was a nice surprise.

Valentina · 7 March 2024

★★★★★ 5/5

Google

This is the second time we have dealt with West Coast Propeties, and what an absolute dream they have been to deal with. This time was an agonising 8 month process! Due to shocking solicitors. But, Throughout the whole process west coast couldn't have done enough for us, In particular Bethany, I must of rang Beth hundreds of times. And she didn't once feel like I was putting her out. Without her we probably would of lost our house we purchased, she's a credit to westcoast. I would highly recommend using westcoast without any hesitation whatsoever. Thanks, guys. If we ever decide to go through this process again we will be in touch! (Sorry Beth)

Nick · 13 August 2022

★★★★★ 5/5

Google

If I could I would give them 10 stars!!!! I would like to say BIG BIG BIG thank to Emma! Emma is THE best estate agent I have ever met! She is very customer focused and from the minute she walked in to our house I felt like I know her for ages! She could tell straight away whether we will sell the property ASAP, what improvements we eventually could do and what kind of buyers we can expect. Emma was already very much oriented about the property and the area, well prepared. As me and my husband were selling our house for the first time and we had no idea what to expect, Emma has solved all of our worries and she didn't mind all of our questions! Once the house has been put on the market, we were regularly informed about the viewings and and within a week we found a potential buyer! I also would like to say a big thank you to rest of the team! You are doing amazing job!!! If we would go for sale again, I definitely would choose West Coast properties again!!!!

Daria · 14 June 2022

★★★★★ 5/5

Google

Helen and the team were really great for our move! After struggling for months to sell my flat, Westcoast managed to sell it in a week! They were really helpful when we had some delays and went the extra mile to make sure everything got over the line and we were happy. Thank you.

Emily · 22 May 2024

★★★★★ 5/5

Google

We recently sold our house through Westcoast. All the team at the Patchway Office are friendly & helpful. Whilst our sale did take some time & have some problems ( outside of Westcoast’s control) the team, especially Helen, were proactive in trying to resolve the issues & keeping us informed. Would thoroughly recommend.

Alison · 7 June 2024

★★★★★ 5/5

Google

We had a very good experience. Even though I don't speak English very well, all the staff treated me with great attention and courtesy. I showed exceptional respect to these employees who were willing to understand the importance of a customer. My family is very grateful.

ELO · 6 March 2026

★★★★★ 5/5

Google

I was interested in a property with Westcoast, but couldn't make the viewing. The agent (Jacques) kindly offered to carry out a video viewing by WhatsApp, and went above and beyond to be helpful. Although I didn't take the property, Jacques and the team were professional and courteous, a refreshing change!

Matthew · 22 May 2024

★★★★★ 5/5

Google

Helen, Emma, Jeet and the team are such an upbeat, honest and passionate group of people that really care about the job they do and their clients. A hard working dedicated estate agent who I would highly recommend!

Oliver · 16 December 2024

★★★★★ 5/5

Google

Great service from Gemma Harasim. She was efficient from the get go from showing us around, accepting our offer and all the aftercare from that. I would highly recommend

Tasha · 22 June 2026

★★★★★ 5/5

Google

We chose to sell through Westcoast based on our experience of originally buying our house through them. This turned out to be an excellent decision as the Patchway team went above and beyond in many ways to get us completed in time for the end of the stamp duty holiday. Particularly Ian and Louis who put a lot of late hours in dealing with difficult conveyancers and vendors elsewhere in the chain. We will definitely be using Westcoast again when the time comes around.PositiveProfessionalism

Martin · 25 August 2021

★★★★★ 5/5

Google

I was extremely impressed with Nick, Emma and the Westcoast team; nothing was too much trouble and if the team couldn’t answer the question straightaway, they would go away and come back with the answers very quickly. Regular weekly updates from Beth made this stressful time a very easy process. I would highly recommend this company if you’re thinking of either selling or purchasing a property.

Jeff · 25 April 2023

★★★★★ 5/5

Google

Helen Duthie and her team are brilliant! Helen was amazing, getting the best possible price for my land and house. The team at Patchway kept in touch all the way through and were excellent. I can’t thank them enough for all their hard work. I would definitely recommend Westcoast in Patchway for selling and buying a house. Thank you

Ruth · 21 October 2023

★★★★★ 5/5

Google

Helen and team were excellent in supporting the sale of my property. From the initial meeting to the very last phone call on the day of completion, they kept me informed throughout the process. Really friendly, professional with a good network of house hunters I would really recommend Westcoast Properties. Best Regards Phil

Phil · 29 February 2024

★★★★★ 5/5

Google

We had a great experience with Louis at Westcost properties, we got in touch with him while searching for our first property and he took us through all the steps really clearly to guide us through the process as it was our first time. He was able to find us a home which hadn't yet been put on the market and it was everything we wanted. He worked closely with us and the owners to make sure everything went smoothly and kept us updated and informed throughout the whole process. I would very much recommend Louis for anyone looking to purchase a property in the area - we couldn't be happier!PositiveResponsiveness, Quality, Professionalism, Value

Bryony · 22 June 2021

★★★★★ 5/5

Google

WestCoast were so extremely helpful with my flat sell. Kept me informed of where my buyer is regarding the purchase. I always had a contact name. And they always called me back if I had a query or concern. Would use again

Nicky · 20 February 2026

★★★★★ 5/5

Google

Letting Consultant- Jacques is very helpful. Always assist and solve problems for me efficiently even we are not in local.

Hoi · 4 June 2025

★★★★★ 5/5

Google

Hi West Coast Patchway really help me out by going the extra mile Helen and her team remained professional and helpful chasing up the solicitors when needed . generally helping to move the sale along its good to know this team has got your back all the way through viewing to completion . I would highly recommend them

Mark · 23 March 2025