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Westcoast Properties reviews

★★★★★ Excellent

228 reviews across 2 platforms

5 Coniston Road, Patchway BS34 5PA

Westcoast Properties's Patchway office at 5 Coniston Road is rated 4.8 out of 5 across 228 reviews on two platforms, including 207 Google reviews rated 4.8. The 21 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Westcoast Properties won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

207

Reviews on Google

This office

Facebook logo

4.8 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Westcoast Properties. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Patchway office, from every platform, shown as written. First names only.

5/5

Google

I recently dealt with Brad, and had a viewing with Gemma, through WestCoast. Although I didn’t proceed with them, both were kind, helpful and informative throughout the process. I wouldn’t hesitate to use WestCoast in future. Thanks again!

Holly · 20 February 2026

Agent replied · 20 March 2026

Thank you for your review. We very much appreciate it, and we hope to be able to assist you further in finding the right property. Kind regards Westcoast Properties

5/5

Google

I had a fantastic experience with Westcoast, everyone was super helpful along the full process of me buying a house. Thank you to Gemma, Emma and Emily who all helped make it all happen! Would absolutely recommend buying and/or selling with this Agency.

Szabolcs · 22 December 2025

Agent replied · 22 April 2026

Thank you for your review Szabolcs, it is much appreciated. So glad to hear about the fantastic experience you've had. … More

5/5

Google

Craig was incredibly helpful. Made me feel very comfortable as a first time buyer.

Holly · 1 August 2026

Agent replied · 22 August 2026

Thank you for your thoughtful comments. We sincerely appreciate your kind words and support.

5/5

Google

Purchased a property through Westcoast Patchway. 5-star rating for the whole process. Brad and Helen were always really responsive and helpful. My purchase wasn’t as straight forward as hoped but Brad and Helen helped to make the process a lot less stressful! I also used their recommended Conveyancy Solicitor and Mortgage advisor and both were absolutely amazing throughout. I’d highly recommend Westcoast!

Sorcha · 4 June 2025

Agent replied · 2 September 2025

Thank you for your fantastic review, Sorcha, it is much aprpeciated. Best wishes in your new home. Kind regards Nick Webber - Director

5/5

Google

We had a very positive experience with Westcoast Properties, especially with Craig. He was professional, friendly, and always kept us informed throughout the property viewing process. He answered our questions promptly and made everything straightforward. We really appreciated his support and would happily recommend Westcoast Properties to anyone looking to buy a home. Thank you for your excellent service!

Tharmika · 8 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review!

5/5

Google

Many thanks to the Westcoast Patchway team for all their help in selling my property. I worked with Emily, Brad, Gemma, Helen and Emma during the listing, viewing and through to exchange/completion. The whole team are very professional, …

Steven · 22 December 2025

Agent replied · 22 April 2026

Hi Steven Many thanks for your superb review, it is much appreciated. … More

5/5

Google

Highly recommend Westcoast Properties (Patchway) to buy and/or sell property - very efficient and professional. All staff are friendly and happy to help and support with whatever query or question you have. A big thank you to Emma, who helped us secure our dream home and sell our property, all in less than 2 weeks! She always went the extra mile and communicated with us throughout the entire process and gave sound and professional advice. The team at Patchway are 5* and we would definitely use them again! Thank you again Emma and team!

Daniel · 22 May 2024

Agent replied · 21 June 2024

Hi Daniel, Thank you so much for taking the time to leave such a comprehensive review of your experience with our team in Patchway and in particular Emma, it's a great read. Thank you for choosing Westcoast as your agent and we wish you all the best in your new home. Best wishes Nick Webber - Director

5/5

Google

We had a very positive experience selling and buying through Westcoast. I’d especially like to highlight the outstanding work of Brad, Gemma, and Emily, who worked incredibly hard throughout the entire chain to keep everything moving smoothly. Thank you all for your dedication and support, I would definitely recommend Westcoast to anyone looking to buy or sell a property.

Sabrina · 22 June 2026

Agent replied · 22 August 2026

Thank you Sabrina, we appeciate the review for buying and selling through us and hope you are very happy in your new home! :)

4/5

Google

Westcoast were great selling my house in Little Stoke. I had previously tried another agent and selling method. They had failed over three months to get any interest at a lower marketed amount. Westcoast got what I thought my house was worth looking at prices and condition over the prior 18mts. The sales team worked hard, got several showings and a few offers in the first week of putting on the market with them. There were a couple of normal niggling issues from post sails process that take my review down from 5 stars but this wouldn’t put me off using them in the future. The team were better than agents I have used in bigger agencies when buying. For the Stoke and patchway areas, I would recommend using them.

K · 16 April 2024

Agent replied · 21 June 2024

Many thanks for your review, it is very much appreciated.

5/5

Google

Fantastic agent with special thanks to Brad Watson. Highly recommended worldclass service. Honest, polite and professional. Kept me updated throughout sale process and saw it to completion with well managed expectations.

Shadi · 20 December 2025

Agent replied · 20 March 2026

Thank you for your glowing review, Shadi! Kind regards Westcoast Properties

5/5

Google

We purchased our house through Westcoast Properties Patchway and couldn't fault them at all. As first time buyers we had possibly more questions than experienced buyers but Helen Duthie was great and managed to answer all our queries. We hope we will stay here for years to come, and when it comes to sell, I hope we can deal with Helen and Westcoast Properties in Patchway again!

Nick · 18 October 2024

Agent replied · 24 October 2024

Hi Nick, Thank you so much for sharing your wonderful experience with Helen and her team. It’s great to hear such positive feedback! Wishing you all the best in your new home, and we look forward to assisting you again in the future. Kind regards, Nick Webber Director

5/5

Google

Having been with another Estate Agent 6 months we changed to Westcoast Estate Agents, what a difference, multiple viewings, kept informed every step, the whole Team at the Patchway branch are caring, thoughtful and understood our needs to move into another property, we would like to thank Jeet especially, she is really professional, caring and certainly sold our property, she is now an honorary member of our family, thank you Jeet.

Johnny · 10 August 2024

Agent replied · 24 August 2024

Hi Jonnny Thank you for your review, wow! great review as well, fantastic to read. Thank you for choosing Westcoast to assist you with your move and we wish you all the best in your new home. Kind regards Nick Webber - Director

5/5

Google

I just moved my first bought property. Westcoast Properties and especially Jeet, Helen and Emma were all so supportive and tried their very best to chase the seller wherever possible to get things moving quickly. They were super knowledgeable and were as honest and fair as possible which I really appreciate. They have wonderful solicitors that they work with and one of the best Mortgage advisers also working in the same office. I definitely would recommend westcoast properties to anyone and I'll be hoping to buy my second property with them in the future!

Ahmed · 21 January 2024

Agent replied · 21 March 2024

Hi Ahmed Thank you for taking the time to leave us a review, a great review it is as well. I'm so pleased that as a first time buyer you have had a great experience with the whole buying process, through us. Best wishes in your new home and we look forward to selling you another one, soon! Kind regards Nick Webber - Director

5/5

Google

We used the Patchway branch to sell. Helen Duthie was our rep. She was simply brilliant and I don't think we would actually have moved without her drive and energy. All the solicitors involved were appalling and Helen made it all happen in spite of their ineptitude. The whole Patchway team were so helpful and I can't recommend them highly enough. First class service from a superb team.

Russell · 25 July 2024

Agent replied · 24 August 2024

Thank you Russell for fantastic review, very much appreciated. We wish you all the best in your new home. Kind Regards Lindsay

5/5

Google

Very warm friendly service from the first meeting. It felt very personal to me. Helen really showed an interest in my situation and did all she could to help with the sale. I did have quotes from a couple of the more corporate companies but they came across as either too pushy or disinterested. I would definitely recommend Westcoast and would like to thank Helen and also Jeet.

Simone · 25 July 2024

Agent replied · 24 August 2024

Hi Simone, Thank you for your superb review we really do appreciate it, We're very proud of our independence and the service our teams give, so it's fantastic to receive reviews such as this. Thank you for your business and best wishes in your new home. Kind regards Nick Webber -Director

5/5

Google

Gemma,Brad and Emily were extremely helpful and had great service, would recommend using this estate agent

Kacey · 13 March 2026

Agent replied · 20 March 2026

Thank you so much for taking the time to write your lovely review! We are delighted to hear that Gemma, Brad and Emily were so helpful and that you received such a great service from the team. … More

5/5

Google

Helen and her team were brilliant all the way from showing us the property, supporting us in make an informed choice, helping with prep for purchase, coordinating the purchase itself and managing post purchase actions. I am very happy with the service i received from Helen in particular to make a complex process simple and helpful. Thank you

ChesselX · 19 December 2024

Agent replied · 23 December 2024

Thank you for taking the time to leave us a review, ChesselX, it is much appreciated. Kind regards Nick Webber - Director

5/5

Google

A big shout out to Helen Duthie branch manager of Westcoast properties , cannot Thankyou enough and your team Emma and Jeet for the continued support and professionalism through my sale . From the day you came to view my property , after being let down from a local competitor , you reassured me ,it feels like a family and for this i can only recommend you 100% Thankyou x

Tina · 7 June 2024

Agent replied · 21 June 2024

Hi Tina Thank you so much for taking the time to leave us a review and what a fantastic review it is as well!! Thank you for trusting in Helen and her team and for your recommendation. Best wishes in your new home. Nick Webber - Director

5/5

Google

Everything was handled efficiently from beginning to end. Helen Duthie was extremely professional and knowledgeable about the market, and the rest of the team were friendly and helpful whenever I contacted them. Their approach was particularly welcome in dealing with the sale of a long-term family home, which was handled sensitively by Helen and all at the Patchway office.

Katina · 2 November 2024

Agent replied · 9 November 2024

Thank you Katina for taking the time to write your fantastic review, very much appreciated. Lindsay

5/5

Google

We’ve been searching for a new home in the Patchway, Stoke Gifford and Bradley Stoke areas for a couple of weeks now. I’ve done many viewings with most of the local estate agencies. I have to say Jeet Kaur-Sathi is the best I have dealt with so far! She clearly knew about the area, the properties she was showing and the position of the sellers. She was able to answer every question we had. However what impressed me the most was her natural warmth and inquisitiveness. She asked lots of open questions to really understand what I was trying to find and then took me to see a property that I hadn’t even scheduled to view. Her gut instinct was spot on! Jeet must be a true credit to her employer as her professionalism and dedication to doing her job well was plain to see. Thank you Jeet!

Donna · 23 September 2023

Agent replied · 30 September 2023

Hi Donna What a fantastic review!! Thank you so much for taking the time to share your experience, I will be sure to pass your comments onto Jeet. I wish you all the best with finding a new home and I hope Jeet is the agent to do that for you. Kind regards Nick Webber - Director

5/5

Google

Gemma was great throughout the whole viewing process and helping us through the first time buying process. Wayne & Brad were also great with the viewings

Charlie · 22 November 2025

Agent replied · 22 April 2026

Thank you for your review, Charlie, much appreciated. Kind regards Nick Webber - Director

5/5

Google

Just bought a property through Westcoast and they provided a brilliant service throughout the whole process. Both Emma and Jeet were great and both very helpful and responsive at all times. A special mention to Emma who was fantastic in pushing all relevant parties to get the sale completed quickly. From offer being accepted to completing and receiving the keys all in 3 months time! Would highly recommend Westcoast to anyone

Mike · 20 February 2024

Agent replied · 21 March 2024

Hi Mike Thank you for taking the time to leave us this superb review, it is much appreciated. Good luck in your new home. Kind regards Nick Webber - Director

5/5

Google

Craig at Westcoast Properties was extremely helpful, friendly and knowledgeable in guiding us on the process and steps we need to take in selling our property, he answered all of our questions with ease and was a great support.

India · 1 August 2026

Agent replied · 22 August 2026

Thank you India for taking time to write a review, we are grateful for every one!

5/5

Google

Westcoast Patchway and in particular Helen were so helpful in selling our flat. We secured a buyer very quickly, and although subsequent legal issues resulted in a fairly lengthy sale process (not Westcoast's fault), Helen provided sound advice and reassurance throughout, and was always helpful and easy to communicate with. Thanks so much.

Charlie · 16 December 2024

Agent replied · 23 December 2024

Thank you for taking the time to leave us a review, Charlie, we really appreciate your feedback. I'm pleased to hear that Helen and her team provided an excellent service in assisting you in the sale of your flat. Best wishes Nick Webber - Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Westcoast Properties

How many reviews does Westcoast Properties have?

Westcoast Properties's Patchway office has 228 reviews across two platforms: 207 on Google, 21 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Westcoast Properties's rating?

Westcoast Properties is rated 4.8 out of 5 across all 228 reviews, and 4.8 out of 5 on Google from 207 reviews, checked 9 October 2026.

Has Westcoast Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Westcoast Properties, Patchway won Trusted Agent; Westcoast Properties, Bristol won Trusted Agent; Westcoast Properties, Burnham On Sea won Trusted Agent.

Where is Westcoast Properties's Patchway office?

Westcoast Properties, 5 Coniston Road, Patchway BS34 5PA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.