Trusted Agent profile Β· Parkstone

Thacker & Revitt Poole reviews in Parkstone

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

159 reviews across 2 platforms

478 Ashley Road, Parkstone, BH14 0AD

Thacker & Revitt's office in Parkstone, at 478 Ashley Road, is rated 4.5 out of 5 across 159 reviews on two platforms, including 121 Google reviews rated 4.4.

Google logo

4.4 / 5

121

Reviews on Google

This office

Facebook logo

4.9 / 5

38

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Parkstone office, from every platform, shown as written. First names only.

1/5

Google

Having been a tenant for almost 6 years, I do not intend using again. I have paid many thousands of pounds over the years, they have a bias towards landlords and would do well to understand where their income actually comes from. I had a …

Damian Β· 22 August 2025

Agent replied Β· 31 May 2023

Thank you Damian, we hope to be able to help you again in the future. Thank you for being such a great tenant and for leaving the property so clean and tidy, the landlord was sad to see you leave, as were we.

5/5

Google

Really happy with the fantastic service we received from the team at Thacker and Revitt. A special mention to Terry and Asia for being amazing throughout the whole process and helping us move into the perfect home for our family 😊❀️ …

Sarah Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you for the lovely review and your comments about our valued team members Terry and Asia. It has been a pleasure to be able to help you find your new home.

5/5

Google

I have had a Fully Managed contract with Thacker & Revitt for 3 years now. Every member of the Team delivers exceptional customer care with every aspect of my contract from marketing, Tenancy checks, renewals, rental statements, inspections & Tenants’ call outs. They are fantastic communicators, deal with all actions in a timely manner & they manage my Tenants & me with consideration & care. Thacker & Revitt have worked hard to develop a sublime list of Preferred Suppliers to handle any call outs. They clearly ensure that everyone on their list prices the jobs fairly. All call outs are attended to swiftly & carried out to a high standard. I particularly like the fact that Thacker & Revitt use mostly local, family run businesses for call outs & maintenance jobs. I highly recommend Thacker & Revitt property needs be they Sales or Rentals…best decision I ever made!

Helen Β· 26 March 2024

Agent replied Β· 1 January 2024

Thank you so much Helen for your lovely review, it is an absolute pleasure to work with you.

5/5

Google

Really happy with the fantastic service we received from the team at Thacker and Revitt. A special mention to Terry and Asia for being amazing throughout the whole process and helping us move into the perfect home for our family 😊❀️ …

Sarah Β· 26 July 2023

Agent replied Β· 1 August 2023

Thank you for the lovely review and your comments about our valued team members Terry and Asia. It has been a pleasure to be able to help you find your new home.

5/5

Google

We have been with this company for more than 5 years.We are delighted to rent from them and strongly recommended to use them as very professional individuals who resolve any problem with smile.

Dan Β· 26 November 2025

Agent replied Β· 26 March 2026

Thank you Dan for the lovely review

5/5

Google

We would like to thank Terry and the team for helping us to find a buyer for our flat. A professional service from start to finish. Very pleased that Terry was able to hep us complete before the stamp duty holiday deadline which I know was a very busy time. Thank you again.

Ian Β· 26 March 2022

Agent replied Β· 31 May 2023

Thank you Ian for your review, we are very happy to have been able to assist you.

5/5

Google

They have been very helpful. From the start until the end, they are ready and very patient to answer to all our enquiries. They are very professional and accommodating and they are just the best. No complaints. Just excellent customer service.

Suerte Β· 26 July 2025

Agent replied Β· 26 March 2026

Thank you so much for taking the time to leave us a review.

5/5

Facebook

Fantastic service from Terry and the team. Marketing was "bang on the nail", property let in record quick time and unparalleled support in getting everything ready under some pressure. 5 star service and particular thanks to Terry for going "above and beyond".

Denise Β· 2 March 2023

Agent replied Β· 23 May 2026

Thank you for the lovely review Denise, I will pass on your kind words to Terry and the team❀️

5/5

Google

Friendly team, very helpful when issues arrive or if I had any questions

Jorja Β· 12 March 2026

Agent replied Β· 26 March 2026

Thank you for your lovely review, we wish you luck in your new home.

5/5

Google

Great service from Terry and the team (including great communication from Asia). Viewed and moved into our dream rental house within two weeks. Professional but personable and supportive during a very stressful and anxious time. Would highly recommend to anyone looking to buy/sell or rent as a landlord or tenant. First class.

Hazel Β· 26 March 2021

Agent replied Β· 31 May 2023

Thank you Hazel for such a lovely review, we are pleased to have been able to assist you.

5/5

Google

The entire crew are professionals, very involved in what they do, in my case they helped me many times beyond their competence. Special thanks to Marta, Asia , Terry, Martin .....you are the best .

Ewelina Β· 26 March 2023

Agent replied Β· 31 May 2023

Thank you Ewelina

5/5

Google

We just started a new tenancy with Thacker & Revitt and the whole experience from viewing the property to moving in has been outstanding. Terry, Asia & Marta constantly kept us updated with proceedings and the whole process was swift and …

Linda Β· 22 April 2025

Agent replied Β· 26 March 2026

Thank you so much for your lovely review, we hope you will be very happy in your new home.

5/5

Google

We want to say a big thank you to Terry for being professional and going above and beyond. We always felt supported and informed throughout the sale. Made the whole process so much easier than it could have been. Thanks again! David

Dave Β· 26 March 2022

Agent replied Β· 31 May 2023

Thank you David for the lovely review, it has been a pleasure to assist you.

5/5

Google

Very good. I love the environment, it’s so peaceful

Gbadamosi Β· 26 February 2026

Agent replied Β· 26 March 2026

Thank you for your review, we are very happy to have helped you find your home.

5/5

Google

We have been collaborating Thacker&Revitt team for nearly five years, and their service has been nothing short of brilliant. They take exceptional care of our clients' property needs while we look after their financial needs. If you're …

Anna Β· 22 April 2025

Agent replied Β· 26 March 2026

Thank you Anna it is an absolute pleasure working with you and your team, everyone that you have helped has been so pleased with your excellent financial service, you too are a definite 10/10 from us.

1/5

Google

When renting from them, they are lovely, however after you leave they are horrible. I had my check out done by Martin who was extremely rude, and cold, and was also late. Also, i had 1 very important letter delivered to my old address that i was not expecting, i called them to ask if i could get it as it was important, i was told they would have to see if they 'still had keys' and get back to me, obviously they never got back to me, i called another 2 times and had no correspondence back, i had my mother call while i was out of town, she spoke to Asia who again was extremely rude to her. After a month had gone when Terry finally called to say he had my post at the office, and was not going to forward to my new address, we had to collect it, so again my mother went as i am out of town, and he first of all questioned my name on the post (it was my name) and was rude once again. I have never come across more rude and arrogant people after you leave their services in my life. Good luck to anyone who is thinking of leaving their rented properties.

Sian Β· 26 March 2020

5/5

Facebook

Martin and Heather have been looking after my Rental property since 2003, before they set up Thacker and Revitt, when I moved with them. The professional service and expertise given by everyone is first class and very much appreciated. The property has been constantly let, with very good tenants, and when there have been problems they have been dealt with quickly without fuss , with minimal or better still no involvement from me. I have complete faith in the service provided and happily give my strongest recommendation to anyone looking for a letting agent. You will not be disappointed. It is important to remember it is Martin and Heathers business and as such it really shows in the level of service provided.

John Β· 26 October 2024

5/5

Google

My experience with Bo and his team from Thacker and Revitt was the best. Very smooth process selling my home, excellent communication, efficient response time and explanation of the process each step of the way. Highly recommend.,

Jackie Β· 26 March 2025

Agent replied Β· 24 August 2024

Thanks for the lovely review Jackie.

5/5

Google

Highly recommended, Terry and his team have been managing my properties for last 10 years. Very professional and efficient operation. They recently sold a property on my behalf, and showed the same high standard. Its a 'one stop shop' for me!

David Β· 26 March 2021

Agent replied Β· 31 May 2023

Thank you for the lovely review. It has been a pleasure assisting you on your property journey.

5/5

Facebook

I have used Thacker and Revitt for nearly 11 years, since I first started out as a naive landlord. Martin and Heather have supported me from the very beginning. Starting out with helping which houses/flats to buy, with the pros and cons of each. I had initially rung around quite a few lettings agents, who were relatively disinterested in answering my probing/ naive questions, but when I first spoke to Martin I knew immediately that we would work well together. He advised me through the whole process, even viewing properties with me and always giving his honest opinion. When I go on holiday I trust him implicitly to make decisions on my behalf, knowing that he knows how I think and what I would say, without the need to ask me. I would also like to add that he works equally hard for the tenants. Many a time he has convinced me to do things with the properties for the benefit of the tenants, if I resist he usually always talks me around, selling me the benefits of perhaps a new boiler, carpet, central heating installation or just an extra cupboard in the kitchen. Not things that would make my life easier, but things that makes the tenants life easier/better. I respect that, and in return he always finds excellent tenants who respect the place they're renting, which is crucial to a successful partnership between the three parties. Lastly, I'd like to add that they have an excellent back up of plumbers and electricians etc, so I never have to worry if jobs need doing. I am extremely pleased with the service that Thacker and Revitt offer, and have no hesitation in recommending them to family and friends.

Nicole Β· 26 February 2018

5/5

Google

What a brilliant team you are at Thacker & Revitt ~ Terry, Matha, Asia - all of you polite, efficient, energetic and extremely professional, a real pleasure to deal with. Always going above the call of duty - even during this difficult time, Terry went into our flat to clean it for an incoming tenant. Totally unexpected and much appreciated. We look forward to a long association with you all.

John Β· 26 March 2021

5/5

Google

I have been extremely impressed with the service offered by Thacker & Revitt - they have truly been a breath of fresh air! In less than 24 hours of picking up the keys from another agent, Terry viewed the property, placed it on Rightmove and secured suitable tenants! He was really positive, professional and nothing was too much trouble. Asia and Marta are really helpful and responsive too. Lastly, it’s much welcomed to be able to sign and return documents electronically. I have already recommended them to family! Sweet dog too!

Deena Β· 26 March 2022

Agent replied Β· 31 May 2023

Thank you Deena, it is lovely to receive such great feedback. Dave our office dog also appreciated the mention :)

5/5

Google

If you’re thinking of using a Letting Managing Agent don’t hesitate, look no further. Martin and Heather (Partners) have been looking after our investment property since it was purchased in 2003. First this was as employees of a well known agency chain and we then moved the property to them after they set up independently, when the service we received at the agency chain fell dramatically on their departure. It is their business and the level of service reflects this and shines through in every way. Over the years there have been a number of problems with tenants/neighbours/property and the common sense hands on approach to solving these has been great and very much appreciated. It is also worth mentioning in that time the property has been let almost continuously and with well chosen and carefully screened tenants. They and their great staff have my highest recommendation. It is now December 2021 and my opinion remains the same. They are a superb managing agent and they continue to offer a service which is beyond expectations. Don’t hesitate you won’t be disappointed.

John Β· 26 March 2022

Agent replied Β· 31 May 2023

It is always so well appreciated to receive such a lovely review, thank you for taking the time to share your experience. It has been our pleasure to asssit you for all these years.

5/5

Google

We have rented through Thacker and revitt for around 10 years. After approaching them about buying a property they bent over backwards to help us and now we are in our forever home. Thank you so much. Everyone has been so happy friendly and supportive throughout and we are extremely grateful

Claire Β· 26 March 2024

Agent replied Β· 24 August 2024

Thank you so much, it has been a pleasure to be able to asssit you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Thacker & Revitt Poole

How many reviews does Thacker & Revitt Poole have?

Thacker & Revitt's Parkstone office has 159 reviews across two platforms: 121 on Google, 38 on Facebook.

What is Thacker & Revitt Poole's rating?

Thacker & Revitt Poole is rated 4.5 out of 5 across all 159 reviews, and 4.4 out of 5 on Google from 121 reviews.

Where is Thacker & Revitt's Parkstone office?

Thacker & Revitt Poole, 478 Ashley Road, Parkstone, BH14 0AD.

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