Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
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5/5
GoogleRichard at SBK has been absolutely brilliant with helping me buy a property. Nothing was too much trouble and he really did go above & beyond in all aspects - could not recommend him & SBK enough β¦ one word βSuperbβ Thank you
Claire Β· 23 August 2023
Agent replied Β· 1 October 2023
Thank you Claire. It has been really lovely dealing with you and I'm thrilled you are in & settled.
Thank you again, Richard.
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5/5
FacebookWe have used SBK twice now and both times we received exceptional service. They sold our house(s) quickly and for the full asking asking price. They were professional and the communication was great. Even though we moved out of the area they helped with the purchase of our new home by chasing up matters on our behalf. Great service and lovely staff π
Emma Β· 9 December 2020
Agent replied Β· 23 February 2025
Thanks Emma! Hope youβre doing good in the new home...and that you come back to the area soon πππ‘
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5/5
GoogleBig shout out to the whole team at SBK but especially to Phil!! Phil supported us from the beginning and right through to end purchasing our lovely home. Everything felt so personal and that the team really cared. Would highly recommend.
Karen Β· 15 August 2023
Agent replied Β· 29 August 2023
Hi Karen, thank you for the amazing review! I'm really pleased for you all and look forward to the home transformation.
Best wishes, Phil & all the team.
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5/5
GoogleWe have purchased one property and rented out three properties through SBK over the last 10 years and have been impressed with their professional approach and service. We would not hesitate in recommending them and have indeed done so to friends who now use them and are equally pleased.
Trevor Β· 2 December 2022
Agent replied Β· 31 May 2023
Thank you for your review and support with recommendations. It's been great working with you and we look forward to continuing to do so.
Many thanks, all at SBK.
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5/5
GoogleWe have dealt with SBK on several purchases and sales and all of them have been pleasurable experiences! The most important thing is to keep informed and they are ace at this! All the team are approachable and helpful and I would highly recommend them. 5 stars service!
Andrew Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you Andrew. It has been great dealing with you over the years and we really appreciate your loyal custom. ππ‘
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5/5
FacebookI cant speak highly enough of SBK and I would never use another estate agent. They are so friendly, professional, proactive, easy to work with and all round simply excellent. Their customer service was brilliant and a difficult process was made effortless due to their approach. I wouldnt hesitate to recommend them.
Lisa Β· 11 August 2021
Agent replied Β· 23 February 2025
Hi Lisa! This was so lovely to read, we really appreciate your comments and are so glad that you're happy with our service :) We can't wait to see what you make of your new home! π π‘
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5/5
GoogleRecently sold our house using SBK. Good service right from the start. Pleased with the advertising (photos, video, description), phone calls were always returned and good negotiation on final price. The support from the team continued after we had accepted the offer, enabling a smooth completion.
Karen Β· 6 June 2022
Agent replied Β· 6 June 2023
Thank you very much for your review. We wish you all the best with your new home.
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5/5
GoogleRecently sold our house using SBK. Good service right from the start. Pleased with the advertising (photos, video, description), phone calls were always returned and good negotiation on final price. The support from the team continued after we had accepted the offer, enabling a smooth completion.
Karen Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you very much for your review. We wish you all the best with your new home.
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5/5
GoogleGreat experience buying through SBK recently. We found both Tom at the front end and Peter through the process to be professional, personable and easily contactable. Highly recommended
Lewis Β· 11 December 2023
Agent replied Β· 1 January 2024
Hello Lewis, thank you for your 5 star review. Your feedback is really valuable and we appreciate it greatly.
Kindest regards, Tom, Peter & all at SBK.
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5/5
FacebookPhil and Luke have helped us buy and sell three times now.
Starting as couple buying a 2 bed semi, onto our first family home and now living in our family dream house.
Highly recommend SBK if youβre looking for a genuine, honest and friendly estate agent.
Alexandra Β· 21 February 2022
Agent replied Β· 23 February 2025
Thank you Alex, it's always been great dealing with you all. We look forward to selling your family dream home. πThank you again. π
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5/5
GoogleRecently sold our house using SBK. Good service right from the start. Pleased with the advertising (photos, video, description), phone calls were always returned and good negotiation on final price. The support from the team continued after we had accepted the offer, enabling a smooth completion.
Karen Β· 25 December 2021
Agent replied Β· 24 December 2024
Thank you very much for your review. We wish you all the best with your new home.
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5/5
FacebookThe team at SBK were extremely friendly and supportive of us as first time buyers with little experience of buying a house. Couldn't recommend enough! A special thanks to Phil, Peter and Beth for making the experience as stress-free as possible οΏ½
Fiona Β· 23 December 2016
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5/5
GoogleWe rented out our home with SBK for a year whilst abroad and they really took the stress out of every aspect! They found a great tenant, were helpful and friendly and the house was spotless when we returned - thank you so much to the SBK team!
Lucy Β· 6 June 2020
Agent replied Β· 6 June 2023
Thank you for your positive review Lucy.
Regards,
Phil
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5/5
GoogleWe recently sold through SBK. Our old house went on the market in September, accepting an offer beginning of October and completing on the 17th December. This was an extremely quick and painless process, especially considering we were in the middle of a chain too.
A lot of this I put down to Chelsey who did a great job showing our house and getting people through the door, which resulted in the sale within a month and also to Peter, who really pushed the sale process through; chasing all the relevant people to achieve the ambitious timeline I set out of being in the house before Christmas.
Would highly recommend.
Paul Β· 6 June 2020
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5/5
GoogleHaving dealt with quite a few agencies over the years what a refreshing experience it was to deal with SBK. SBK sold our home and the entire team were professional, honest and straightforward throughout the process. I wouldn't use any other agent, and don't hesitate recommending this wonderful team to others.
Adam Β· 18 December 2023
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5/5
FacebookThe staff at SBK are great. They were very pleasant, very efficient and sorted out a few problems with my sale without causing me any grief. Certainly took the stress out of the sale knowing that they were working hard liaising with purchaser and solicitors. Thanks SBK.
June Β· 23 January 2020
Agent replied Β· 23 February 2025
Thank you June! It was an absolute pleasure to deal with you and we hope you are really happy in your new home, wishing you all the best! All the team at SBK.
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5/5
FacebookAll the team at SBK are second-to-none. The lettings team have been amazing from day one, dealt with everything when needed, professionally, quickly and with the minimum of effort for us, and been great with advice about our rental property. When it came time to sell, the rest of the team sprung into action, again with professionalism and knowledge that beats all other agents hands-down, swiftly secured a sale and were then superb in following through and managing the process with the rest of the chain right through to completion. I can't praise them highly enough and I wouldn't recommend any other agent above SBK. Thanks for a fantastic service!
Pete Β· 17 August 2019
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5/5
GoogleI have recently moved and have nothing but praise for SBK @ Parkgate. The team are very approachable and friendly, communication was excellent and determination to get the job done unquestionable.
Sue Β· 2 December 2022
Agent replied Β· 31 May 2023
Thank you very much Mrs Jones. It was a pleasure dealing with you despite a turbulent transaction. Thank you for your patience and we hope you enjoy your first Christmas in your lovely new home! Thanks again, all the team at SBK. π β¦
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5/5
GoogleSecond time using SBK to sell our house as the professionalism, communication and support throughout the process is fantastic. Very easy to deal with and help push the chain along, to ensure you are not forgotten. Would happily recommend.PositiveQuality, Professionalism
Ben Β· 25 August 2021
Agent replied Β· 31 May 2023
Thank you for your continued custom Ben. We wish you all the best for the future.
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5/5
GoogleWeβve bought and sold houses twenty years apart through SBk. Excellent communication and service. Would highly recommend
Stella Β· 11 December 2023
Agent replied Β· 1 January 2024
Thank you for your positive review. We look forward to selling your next home in another 20 years π. I hope you're all settled & well.
Kind regards, Phil & all at SBK. β¦
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5/5
GoogleWe received excellent service from SBK who helped to speed up the moving process with their regular contact with all parties involved.
Julia Β· 8 August 2023
Agent replied Β· 29 August 2023
Thank you for your review. We hope you are well and settled.
Best wishes from all at SBK.
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5/5
FacebookWe were so impressed with Phil and the entire team at SBK - they walked us through the whole process and kept in contact continually. Thank you all for your service and for selling our home!
Cathy Β· 17 March 2022
Agent replied Β· 23 February 2025
Thank you Cathy. It was lovely working with you and we really appreciate your comments. We wish you all the best in your future endeavors. π
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1/5
GoogleExtremely unprofessional company.
I made an offer of the full asking price but then had the estate agent complained that the Surveyor recommended by my Solicitor would take too long and persuaded me to use one recommend by him.
I specifically asked if there were any restrictive covenants and was told no but there is and no business can be from the address or alter the exterior.
The estate agent arranged the survey but failed to inform the Surveyor that 180 houses are soon to be built close to the property.
The Survey showed that the house had been neglected and required a lot of repairs, some of which were urgent.
The agent was not at all happy about the Survey and I became victim to his tantrums.
He would not permit me to have a second viewing of the property of allow me to have professional quotes done to ascertain how much the works would cost. He was adamant that all the works could be done for eight-thousand pounds even though he had no evidence to back that up. The Surveyor said that the house stands to lose fifty-thousand pounds plus the cost of all the works yet the agent would only reduce the price by eight-thousand pounds.
He ranted down the phone at me. He put the house back on the market without informing me or answering my emails.
All in two days!
He has cost me thousands of pounds in survey, search and legal fees and I will be informing the ombudsman.
Julia Β· 7 June 2018
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5/5
Facebooksold a property through them recently and the service was brilliant. the team were xtremely proactive throughout the process and went the extra mile to help resolve any issues that came up during the process. Phil in particular was exceptional. I would most definitely use them again.
Tina Β· 8 October 2018
Agent replied Β· 23 February 2025
Thank you Tina, we are glad you were happy with our services! :)
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