Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe entire team at SBK, especially Keith and Katy, has been tremendously helpful in helping us get the property we liked. They have been incredibly helpful and supportive from the outset including arranging the viewing, answering any questions we had, and then finally handing over of the property. Probably one of the best estate agents that we have dealt with in quite a long time!
Farrukh · 30 September 2025
Agent replied · 29 December 2025
Thanks Farrukh for your kind comments, the whole lettings team has enjoyed dealing with your rental. They will always try and go that extra mile to try and make the process as smooth and enjoyable as possible.
★★★★★ 5/5
GoogleI can't recommend SBK enough and there are not enough stars available on this review to really emphasise how brilliant they were through the whole process of our move. We were looked after perfectly, kept notified throughout and felt valued as customers. A massive well done to Richard and his team for the perfect customer experience.
Rob · 8 December 2025
Agent replied · 29 December 2025
Hi Rob, wow what a fantastic review, we all loved your house so much, one of our absolute favourites of all time in Warsash. It was such a privilege for SBK to be chosen to sell your house on the open market for the first time, after your great grandfather built it all those years ago. We hope you and Ali are enjoying your next chapter in your new location. Have a great Christmas.
★★★★★ 5/5
GoogleRecently sold our home with SBK and am unable to fault them in any way. They were honestly amazing. The entire process from start to finish couldn’t have been smoother, and was such a quick sale, with an agreed offer after only 11 days on the market. Annabelle in particular, was just brilliant, and I had complete faith and trust in her. We wouldn’t hesitate to use their services again should we need them, and would most definitely recommend them to everyone.
Kadie · 31 March 2026
Agent replied · 14 April 2026
Thanks guys, it was great working with you; It was made so much easier with your stunning presentation and attention to detail. Speaking to your buyers after their purchase, they are thrilled with their new home. Thanks to your proactive approach the sale was completed in super quick time, it shows it can still be done. It was a real buzz for Annabelle to deal with the transaction from start to finish. We look forward to seeing what you do with your exciting new project. Best wishes from all of us at SBK
★★★★★ 5/5
GoogleI have used SBK a couple of times to sell my houses and was extremely impressed with how they do business. They went out of their way to ensure they knew everything about the property before viewings which included Richard making sure that all the agents knew everything detail so that answers could be given on viewings. I had full trust in how they went around their business and were extremely professional. I highly recommended SBK and will be using them again. Thanks to the whole team
Les · 8 December 2025
Agent replied · 29 December 2025
Thanks Les, as ever it was a pleasure to deal with one of your fantastic properties, your presentation always helps the team get the best results. Look forward to seeing the end of your next project.
★★★★★ 5/5
GoogleSBK were very good throughout the process. To start, they valued our house at around 10% more than other estate agents and we sold for nearly exactly what they said. I would say they know the local market extremely well and the value/sell-ability of a character home. Phil was extremely proactive, professional and communicative from start to finish. He actually ended up finding the house we purchased before it was officially on the market, which gave us a huge advantage. The rest of the team were also very helpful, especially Peter in getting everything over the line towards the end. I was impressed and would certainly recommend them.
Ben · 11 December 2023
Agent replied · 1 January 2024
Thank you for such a detailed & positive review, Ben. It was great working with you both and I think we were all as relieved as each other when the transaction finally exchanged. I hope you two and the dogs are well & settled. Thank you again.
Best wishes, Phil, Peter & all at SBK.
★★★★★ 5/5
GoogleWe have just sold our house through SBK. Every single member of staff we dealt with was helpful, honest and very professional. Richard went over and above and would definitely use again, for any future purchases and sales. Thank you so much, for all your efforts guys!
Lisa · 14 April 2025
Agent replied · 10 November 2024
Hi Lisa, thank you for your kind words and excellent review, we wish you and your family very happiness in your new adventure.
★★★★★ 5/5
GoogleThe team at SBK are second to none. When purchasing a property, it was important to us that we found one in the right location and also quickly as we approach the time to need to apply for schools. SBK understood our wants and needs and went above and beyond to ensure that when we didn’t quite make success with our first property offer, we found the house of our dreams quickly after. Particular shout out to Davey who was more than accommodating meeting us at the property several times so we could re measure and greeting us on completion day with keys and flowers and also to Peter who made sure to keep everyone in check so that things ran smoothly! Wouldn’t hesitate to recommend and have also suggested them to friends and family already!
Corinna · 8 August 2023
Agent replied · 29 August 2023
Thank you for taking the time to provide such a great review! It was lovely dealing with you over the viewing & transaction period. We wish you the best in your amazing new home.
Kind regards, all the team at SBK.
★★★★★ 5/5
GoogleWe used SBK for the sale of our property and we are so pleased we did. It is rare to pay for a service and be 100% satisfied. This is how we felt the service was with SBK, it was exceptional. Most of our communication was done with Phil and Davey and then Peter for sales progression. All were a credit to the business. We were selling a character property which was in need of updating and we knew this would attract a certain type of buyer. Phil also explained that because of the property type we may need to be patient. As it turned out we didn’t have to wait too long for the sale to happen. During the process it was disappointing to see other local agents bombard us with letters trying to question SBK with no substance. We felt this was very unprofessional and confirmed we made the right decision. We were so pleased to use SBK, from start to finish the whole experience was first class, I cannot recommend highly enough.
Adam · 1 May 2023
Agent replied · 31 May 2023
Thank you so much for taking the time to review our services. We have always enjoyed working with you over the years and glad that you feel the same. We hope you are happy in your lovely new family home.
Best wishes, Phil & Davey and all the team. 😊 …
★★★★★ 5/5
GoogleWe sold our house through SBK and we would thoroughly recommend them for their professionalism and expertise. Tom was friendly, polite and courteous - we were particularly impressed with his selling techniques and was always on hand to guide us through the process. Peter was brilliant behind the scenes seeing the sale through to completion often going over and beyond his remit (when we hit a few obstacles) to ensure we exchanged in a timely manner.
Howard · 15 August 2023
Agent replied · 29 August 2023
Thank you for such a glowing review. It was lovely dealing with you throughout the whole process and very glad that we achieved the time frame required. I hope you settle well and wish you the best for the future.
Kind regards, Tom, Peter & all at SBK.
★★★★★ 5/5
GoogleWe recently sold and purchased a property with SBK. From the first meeting until completion I could not fault their work ethic. Every step we where updated with a professional manner. We didn't have a solicitor so they recommended Hana at Setfords. She was brilliant ensuring everything was ready for exchanging and then completion. A big shout out to Peter also tirelessly chasing buyers, estate agents and solicitors to ensure everyone was on the same page. I don't think we could have picked a better estate agents to go with. Thank you all at SBK.PositiveProfessionalism
Marc · 25 August 2022
Agent replied · 31 May 2023
Hello Marc, thank you so much for this review of our services! We greatly appreciate that the efforts of Peter's tenacity is recognised by you! Enjoy your lovely new home!
Regards,
Phil, Peter & all the team.
★★★★★ 5/5
GoogleExxcellent service - Katy was helpful, friendly and very efficient in handling our tenancy. Would recommend.
Flossy · 30 September 2025
Agent replied · 29 December 2025
Thanks Flossy, very kind of you to send your review. Katy loves her job and takes great pride in offering the best service possible.
★★★★★ 4/5
GoogleUpdated: Got a call and an immediate booking to view the property. I would appreciate the quick response and information about the property. Recommended: +1
OLD:
Slowest Response... There are many times I've asked, but there have been no replies. No information.
They are always listed on Rightmove but never come back and respond.
Ankit · 29 November 2025
Agent replied · 29 December 2025
Hi Ankit, we are disappointed to see your review. We don't appear to have any record of your details on our system, e-mails, messaging service, property portals leads. Please contact us on our office number 01489 570019 we will be happy to help. We pride ourselves on the speed and reaction time to enquires, and we will only be to assist you. We have also been mistaken in the past for a company in the Midlands with a similar trading name, who has no association with this company. Are you looking for a property either to buy or rent in and around the Southampton area?
★★★★★ 5/5
FacebookJust wanted to give a shout out to SBK who recently sold our property in Warsash, we also bought through them too.
Luke was very helpful & professional from start to finish. He set up a WhatsApp group which kept us informed of details and it was extremely useful and really helped with communication. The photos of our house were amazing too !
Once our property was sold, Phil then took over the reins and was pivotal in communication with all sets of solicitors within our chain of 11 ! I’m not sure how the chain would have progressed without Phil being totally on it chasing and pulling information together.
We would recommend using SBK for anyone thinking of moving.
Thank you Luke, Phil and the rest of the team. We love our new forever home
Becky, Nick and the boys
Becky · 14 March 2021
Agent replied · 23 February 2025
Hi Becky! Thank you so much for your lovely review, absolutely overjoyed to hear you were happy with the service we provide and we cannot wait to see what you do with your next property! Wish the four of you all the best! Luke ☺️🏡
★★★★★ 5/5
GoogleWe recently bought our fantastic new home via SBK and our buying experience was second to none. Tom was on hand throughout, always attentive, committed to his sale as well as being polite and professional.
Everything was followed up and Peter, behind the scenes kept track of seeing the sale through to completion. Going above and beyond. Keep up the great work!
Sally · 15 June 2023
Agent replied · 26 July 2023
Hello Sally, thank you for your comments. We wish you all the best in your lovely new home. 😊🏠
Thanks, Tom & Peter. …
★★★★★ 5/5
GoogleWe recently sold our house in Whiteley through SBK and the service that we received from Phil and the team was outstanding. They went above and beyond to keep us informed, receiving prompt feedback after viewings and made the process seamless and stress free from start to finish. They are extremely professional, pro active, friendly and approachable. We cant thank them enough and would not hesitate to use SBK in the future. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 25 August 2021
Agent replied · 31 May 2023
Thank you Louise, it is great reading your review and knowing that you were happy with our time spent together throughout the process! Thank you for your custom and we wish you the best in your new home. Regards, Phil
★★★★★ 5/5
GoogleI knew from the very first contact with SBK that Phil was the estate agent to sell our house. We viewed a property with Phil and were impressed from the beginning with his complete professionalism, but with a friendly manner. We managed to go on to purchase this house, due to the efforts from all at SBK, in selling our current property at a fair and well judged valuation. I would have no hesitation in recommending SBK and would always use again. Thank you Phil.
StJohn · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for such a glowing review! We are all very glad to hear that you were happy with the process. We can't wait to see what you do the with house, I'm sure you're going to be happy there. Thank you for the Starbucks vouchers.
Regards, Phil.
★★★★★ 5/5
GoogleWe had a fantastic experience with Richard and the whole team. They couldn’t do enough for us from start to finish - always helpful, professional, and genuinely committed to making the process smooth. Communication was excellent, and nothing ever felt like too much trouble. Highly recommend them!
Emma · 8 December 2025
Agent replied · 29 December 2025
Emma, thank you so much for your kind words, you and Brian were a pleasure to deal with. Wish all buyers were as motivated and organised as you. You completed your purchase in super quick time, we hope you have the best Christmas in your super New Home.
★★★★★ 5/5
FacebookWe bought our first home through SBK and they were great. Phil and Luke were professional and very helpful from our first viewing to putting in our offer. Peter then kept us informed during the purchase. We had a short chain but still had a few challenges that couldn't be helped. The staff at SBK explained things to us along the way so we always felt clued up. Thanks to everyone! We are very happy with everything you did for us.
Kirsty · 1 February 2020
Agent replied · 23 February 2025
Thank you so much Kirsty! You were both a pleasure to deal with and we were more than happy to help! All the best in the new home ☺️🏡
★★★★★ 5/5
GoogleAlthough I did not end up securing a property through SBK, they were brilliant in the process of viewing 3 properties. Katie was really honest and genuine and offered up opinion and advice. The team i spoke to over the phone in their office were equally brilliant. highly recommend.
J · 25 December 2023
Agent replied · 24 August 2024
Thank for taking the time provide us with this very positive review. It's great to know our services are still appreciated despite not proceeding on a property with us. We wish you all the best with your future endeavours.
★★★★★ 5/5
FacebookWe have just purchased our first house from SBK. From the first viewing we had with Luke all the way through to picking up the keys today, the service has been absolutely fantastic. We were kept regularly updated by Peter every week, and nothing was too much for them. I would 100% recommended them, and we will use them in the future for our selling and buying needs.
A massive thank you to Luke, Peter and the rest of the team at SBK.
Becky · 27 September 2018
Agent replied · 23 February 2025
Hi Becky! Thank you for your lovely words 😊 was lovely to meet & deal with you both, good luck in your new home! 🏡🚛
★★★★★ 5/5
GoogleWe had a great experience with SBK! We viewed a property to rent and were moved in within 8 days, Katy was very prompt with replies, answering any questions we had and really supportive with every aspect of the process especially as this …
Eden · 14 April 2025
★★★★★ 5/5
GooglePhil and his team did an excellent job of selling our house, we would not hesitate to recommend them. Despite all the uncertainty and confusion during the Covid restrictions they acted very professionally and kept us informed all along the way. We always felt that our sale was very important to them and they always had our best interests at heart.PositiveResponsiveness, Quality, Professionalism, Value
Cathy · 25 August 2021
Agent replied · 31 May 2023
Thank you for your kind words.
We wish you all the best for your future plans.
Kind regards, Phil.
★★★★★ 5/5
GoogleRichard, Conor and the team were always available to talk to, kept me informed throughout the process especially in the last few weeks of a long and emotional journey. Highly recommended, especially Conor who was always honest, helpful and easy to talk to.
Caroline · 14 April 2025
★★★★★ 5/5
FacebookWe used SBK for the sale of our old house and the purchase of our new one. I wouldn’t hesitate to recommend them. Everyone we dealt with was lovely, professional and incredibly knowledgeable. Never pushy but swift to reply to questions and great overall communication. Special thanks to Luke, we would return to use you in a heartbeat (but I’m never moving again)!
Victoria · 29 March 2021
Agent replied · 23 February 2025
You’ve made my evening Victoria! Thanks so much, we’re so glad to hear you’re happy in the new home, we love the new flooring and the art in the downstairs loo! 😍
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