Trusted Agent profile · Park Gate

Marco Harris Southampton reviews in Park Gate

★★★★★ Excellent

676 reviews across 3 platforms

68 Botley Road, Park Gate, SO31 1BB

Marco Harris's office in Park Gate, at 68 Botley Road, is rated 4.9 out of 5 across 676 reviews on three platforms, including 189 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

189

Reviews on Google

This office

Facebook logo

4.6 / 5

11

Reviews on Facebook

This office

Trustpilot logo

476

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Marco Harris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Park Gate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sam from Marco Harris was absolutely…

Sam from Marco Harris was absolutely fantastic. Although we did not sell through Sam, he always went above and beyond to get our sale over the line - it wouldn’t have happened without him. Communication was easy, he was very knowledgeable and was always happy to go the extra mile for us. We would 100% use Sam when we come to sell our property in the future and wouldn’t hesitate to recommend him and Marco Harris to our friends and family. Thank you Sam!

Brittany · 29 April 2024

5/5

Google

These guys were a breath of fresh air from start to finish. When we viewed the property Ben was friendly, Covid safe and most importantly very knowledgeable about the house. Previous viewings with other estate agents at different properties didn’t even compare. The communication from start to finish was spot on, from Connor and Ben. If you’re selling or buying, do yourself a favour and give these guys a go, you’ll not regret it.PositiveResponsiveness, Quality, Professionalism, Value

Lee · 27 August 2021

Agent replied · 6 July 2023

Thanks so much for taking the time out to write us a review. It was an absolute pleasure dealing with you guys! Enjoy that stunning new home 🏡 Connor …

5/5

Trustpilot

Letting through Marco Harris…

We used Marco Harris for letting service. I found their pricing is very transparent and good value for money when compared to others. Their communication has been excellent through out our journey. Great attention to detail and one of the best agents I worked with.

Murat · 17 September 2026

5/5

Trustpilot

Anais at Marco Harris was brilliant!

Anais at Marco Harris was brilliant!! 5 starts isn’t enough, she helped us move into our rented place. Making the big move from Essex to Hampshire can be stressful but Anais did everything to make it as smooth as possible, very quick with responses to questions and very informative. Thank you !

Luke · 1 August 2026

5/5

Trustpilot

We had a really positive experience

We had a really positive experience with Marco Harris Estate Agency. They were professional, helpful and kept us well informed throughout the purchase. Their help with negotiating the price was also greatly appreciated. We felt well supported throughout the process and would happily recommend them.

Rivers · 14 September 2026

5/5

Google

Connor from Marco Harris contacted me when he saw my apartment was available for rent. I'm so glad he did as Marco Harris turned out to be the most proactive, responsive and helpful agent that I have ever dealt with. My property had been on the market for over a month with no real interest, however Connor managed to find the perfect tenant in only 2 days. Then everything from references, Gas Safety Certificate, Inventory etc was sorted exceptionally quickly. The best thing about my experience though was the communication. Connor would reply in minutes with the answers I needed. Nothing was a problem, I can't recommend these guys enough. Thank you Marco Harris and in particular Connor.PositiveResponsiveness, Quality, Professionalism, Value

Derek · 27 August 2020

Agent replied · 6 July 2023

Thank you so much Derek! It was my pleasure. Connor

5/5

Trustpilot

Best letting agents ever.…

I think this company has been the most helpful agents we have ever worked with. They have guided us through the whole process, have been super supportive and done it all with a smile and sense of humour. I would recommend Marco Harris to anyone and everyone.

Nicola · 28 August 2026

2/5

Google

I used Marco Harris to rent out my property and whilst they acted quickly to get a tenant and get the paperwork done for payment the tenant hasn't paid the rent. Marco Harris has basically said not our problem which it isn't as its tenant find only, however the attitude is (could not care less), not as i would have expected.

Mark · 12 August 2025

Agent replied · 11 October 2026

Thank you for taking the time to leave your feedback. We are sorry to hear about the difficulties you are currently experiencing with the tenancy and understand how concerning missed rental payments can be for any landlord. For clarity, Marco Harris was instructed to provide a Tenant Find Only service. Under this service, our role was to market the property, identify a suitable applicant, complete the agreed referencing and prepare the relevant tenancy documentation. We take tenant selection extremely seriously and do everything reasonably possible to vet applicants to the highest standards available to us at the time. Before the tenancy commenced, you would have been provided with the prospective tenant’s referencing results and relevant information for your review and approval. The final decision to proceed with the tenancy was therefore made based on the information available and the applicant’s circumstances at that time. Unfortunately, no letting agent or referencing provider can guarantee that a tenant’s financial or personal circumstances will not change after moving into a property. Unexpected redundancy, illness, relationship breakdown or other changes can sometimes lead to future rent arrears, despite a tenant having successfully passed the referencing process initially. As this was not a fully managed or rent collection tenancy, the ongoing management of the tenant and collection of rent remained the landlord’s responsibility. That said, we are disappointed to hear that you felt our attitude suggested that we did not care. This is certainly not the standard of service we aim to provide, and we would welcome the opportunity to discuss the communication you received directly and see whether we can offer any appropriate guidance.

5/5

Trustpilot

Excellent service from start to finish.

I found Coren and Lloyd at Marco Harris to be excellent, providing a polite, friendly and professional service from the initial marketing appraisal of the property, to finding a buyer and negotiating a sale. The conveyancing process in this particular deal proved challenging due a very uncommunicative purchaser's Solicitor but which didn't faze Coren and who greatly helped in finally getting the sale to exchange contracts. I know from having previously been an Estate Agent for over twenty years, this was not an easy one to manage.

James · 4 December 2025

5/5

Google

I am a new landlord and let my property through Marco Harris . I have found them excellent in every way . Great communicators and have found the Whats App messaging really useful . I knew very little about property letting at the beginning but am much wiser now thanks to Mark and Meg so much so that I have just let my second property with them :)

Karen · 6 July 2022

Agent replied · 6 July 2023

Thanks very much for taking the time to write us a review Karen. Its a pleasure working with you!

5/5

Trustpilot

Professional and Friendly

Myself and partner cannot fault Marco Harris in the slightest.. from the first conversation regarding a rental house, Connor has been nothing but helpful, and extremely professional. The system is very modern in the sense that everything is submitted via an app, and is turned around within 2 days maximum regarding references etc, everything is explained in detail and nothing is left to question. Very happy with the service received and you get the sense of being a client, not just a number to add to the books like some company’s. Would highly recommend!

Jaymie · 23 January 2020

Agent replied · 6 July 2023

Thanks so much Jaymie, we are blown away by your review and really appreciate your kind words regarding the experience you've received with Marco Harris. We are super excited to have yourself and Amber as tenants, and we can't wait to get you moved into your new home.

5/5

Trustpilot

Market leaders in service and modernity

Mark and Connor have provided an incredibly valuable service to us in helping us rent our home. Mark’s level of customer service, market expertise and market strategy has been unparalleled. We had previously engaged with numerous national and local players and none of them came close to the level of service and modernity that MarkoHarris provide. The combination of human expertise and an ultra modern property management platform has filled us with confidence as landlords and satisfaction as customers. HUGE thanks to Mark, Connor and their organisation.

Jesse · 17 January 2020

Agent replied · 6 July 2023

Thanks so much Jesse and Ruth, personally for me one of the best experiences I've had in my career working with you guys, your property is absolutely mind blowing and we are honored to have you as part of the Marco Harris family.

5/5

Trustpilot

We couldn’t have done it without you!

Deciding to move to Hong Kong is the scariest thing we’ve ever done so we cannot explain how incredible it has been to have Mark and Connor take every bit of stress out of letting the house from us. From the moment we met, we were put at ease and simply trusted that they’d take care of things, which they have done at every step. Super professional and very patient with our every question. I can’t recommend highly enough!

Lee · 31 January 2020

Agent replied · 6 July 2023

Thanks Lee and Charley, we have to say we've actually loved working with you both and it's an absolute pleasure to have you as part of the Marco Harris family. Wishing you all the best in Hong Kong.

5/5

Trustpilot

Rental Experience

My partner and I viewed a property on 6th Jan, less than 2 weeks later and we’ve got the keys.Really pleased with the ease of progress on our rental property. We both work jobs in a busy, understaffed hospital, so having everything available online and not having to attempt to take time out of work to manage paperwork was an absolute godsend. Communication with Mark was simple and straightforward. He was on hand to answer any questions and worked tirelessly to get our contract completed. We really appreciate the lengths he went to, to ensure our experience was as smooth and simple as possible.Thank you Marco Harris! Pleasure doing business with you.

Emma · 19 January 2024

5/5

Google

From start to finish marco harris were incredible. The communication throughout the whole process was brilliant. Very prompt and very professional. Connor made us feel at ease throughout the whole process, Responding to our calls and messages within quick fashion. Anyone out there looking to purchase or sell thier home look no further then these guys. Thanks for everything marco harris.

Charlie · 7 January 2023

Agent replied · 6 July 2023

Thanks Charlie, We really appreciate you taking the time out to feedback your thoughts. We are over the moon you enjoyed the process. ☺️

5/5

Google

Will give a solid 10/10 rating. Always ready to make sure occupants are comfortable and are ready to fix anything if needed. Customer service 10/10

Ihuoma · 11 May 2026

Agent replied · 11 October 2026

Thank you 🙏 …

5/5

Google

I recently purchased a house through Marco Harris, and the service was absolutely incredible from start to finish. The team provided clear and consistent communication every step of the way, ensuring that I always felt informed and confident throughout the process. Their professionalism and attention to detail made the whole experience stress-free and smooth. I couldn't be happier with their service and would highly recommend Marco Harris to anyone looking to buy or sell a property. A truly 5-star experience!

Seyi · 24 September 2024

Agent replied · 24 October 2024

Thank you so much! it was a pleasure working with you on the relocation. We all hope you love your new home! Thanks, Connor!

5/5

Trustpilot

Fantastic Estate Agent - highly recommend

I would recommend Marco Harris to anyone looking to sell their home within the Southampton area (and beyond!)The photos, video and marketing of our property was absolutely spot on, meaning they secured over 10 viewings and 2 offers within a week of going on the market.A massive shout out to Keiran who managed to secure us a brilliant offer, and to Coren and the rest of the team for supporting us along the whole sales process. Everyone knows how stressful selling & buying a property can be but these guys really did all they could to help keep the stress to a minimum and we loved being able to contact the team day or night via a WhatsApp group - fantastic service, thank you!

Gemma · 14 November 2023

5/5

Google

Connor was very professional with the pictures he took and the listing details. We had an agreed sale in less than a week, then the whole process got complicated for various reasons but Connor stuck with it and was always there to listen and advise on what was happening then eventually it all came together. I would totally recommend Marco Harris to sell your property with.PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 27 August 2021

Agent replied · 6 July 2023

Thank you so much for your kind words Anthony, I hope you enjoy your new home! Connor

5/5

Trustpilot

Great all-round experience

I chose Marco Harris because I’d had previous business with them and had liked their thorough approach, but also because their super-sleek marketing photos seemed to stand out from the crowd. It turned out to be the right choice. Connor made a stunning video of the interior and exterior of the property for social media, which Kieran professionally and engagingly presented, showcasing each part of the house and garden and highlighting the property’s best features. The online listing also featured attractive high-quality images and a write-up which really portrayed the vibe of the house and the type of lifestyle you could expect if you lived there. I received more interest in the property than I’d expected and just a few days after “going live” I’d accepted an offer and feel that the superior marketing material really helped in securing this. The majority of business was done through a WhatsApp group so that everyone involved (Kieran, Connor, Shannon and Coren) all knew what was going on and nothing had to be repeated. The team were helpful, easily contactable and responsive. They were on-the-ball and when they promised to do something it was done quickly and efficiently. They provided an exceptional level of service and seem to take personal as well as professional interest in selling property. They provided honest feedback and helped make my house sale a smooth, simple and stress-free experience.

Elaine · 23 October 2023

5/5

Google

We would like to thank the team at Marco Harris for the seamless and efficient service provided when selling our Home. We chose them after friends of ours had worked with them to sell their home and after seeing the excellent quality of the images and marketing videos, we didn't want to work with anyone else. We had an offer and accepted just 6 days after going live on their website and Rightmove which was just incredible. The team really understood our requirements and we were also really grateful for their expertise in the housing market. We are so glad we chose them and we can proudly say that we are now settled in our New Home and it was thanks to the team's superb efforts that we completed a sale and a purchase in just under 3 months! Thank You all SO much!

Kimberley · 23 August 2024

Agent replied · 24 October 2024

What a brilliant review. Thank you so much for taking the time to leave this for the team! It really makes it all worth it for us.

2/5

Trustpilot

Avoid if you're a renter

Everything was going great with the paperwork and admin before my move in date, but as soon as I picked up my keys it was a disaster. I met Mark at the property to get my keys and the first thing he said to me was 'it hasn't been cleaned to the extent we'd like, but good news is, you can leave it like you found it when you move out!'. When we walked in to the property it was filthy. The fridge had mouldy left over food in it, there were empty fairy liquid bottles in the sink, dirty sponges, the bathroom bin was FULL with the previous owners rubbish. Everywhere was dirty and dusty. It took my friend and I a whole day to clean the place before finally starting to move my stuff in the evening. I didn't notice the extent of the dirt when Mark was giving me the keys as it was a quick exchange and I was taking in info about contact details etc. When I messaged Mark a few days later about the issue, he shifted the blame and said 'You should've said something at the time as I would've sent my cleaners in'. He knew the flat was dirty himself, yet still allowed me to move in.While I was in the flat I had issues with rats and awful black mould. The mould was dealt with quickly and they sent a dehumidifier to start, but when I said I was still getting some mould they again shifted the blame to me, telling me I should have my heating on (it wasn't cold outside and the heating was extremely expensive to run).When I moved out I did a surface level clean and left everything tidy - This was more than I should've done considering what it was like when I moved in. They contacted me days later saying they're removing money from my deposit due to how the flat was left. I was in disbelief and managed to argue to get the money down, but they still removed some and I just wanted the ordeal to be over with.Communication from other members of the team was okay but seemed unprofessional at times with all contact being on Whatsapp and via voice notes.Ultimately, with the dirty move in experience, mould and the rats coming in to the kitchen (!!) during my time there meant I had no choice but to move out.

Molly · 4 October 2023

5/5

Trustpilot

Review for Marco Harris and Sam Mansbridge

I would recommend using Sam Mansbridge at Marco Harris. He is the most professional estate agent I have ever dealt with. The communication was clear and prompt. He was supportive throughout the process and tackled any issues/ concerns immediately.

Mrs · 27 August 2026

5/5

Google

Marco Harris selling our home was a very easy and enjoyable experience, highly dedicated and professional staff who all took time to ensure everything went smoothly from start to finish. Connor and Sam did a fantastic job in the sale and I fully recommend this company. Outstanding.

Chris · 11 October 2025

Agent replied · 11 October 2026

Thanks for taking the time to write a review Chris. Was a pleasure helping you both. We hope you enjoy your new home ☺️

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Questions about Marco Harris Southampton

Has Marco Harris won any awards?

Yes. In The Trusted Agent 2026 awards: Marco Harris, Park Gate won Trusted Agent.

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Tell us what you need and we'll put you in touch. Marco Harris Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Park Gate.

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