Trusted Agent profile · Park Gate, Hampshire
★★★★★
1,986 reviews across 3 platforms
3-5 Middle Road, Park Gate, Hampshire, SO31 7GH
Part of Beals, see every office.
Beals's office in Park Gate, Hampshire, at 3-5 Middle Road, is rated 4.8 out of 5 across 1,986 reviews on three platforms, including 72 Google reviews rated 4.6.
72
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,862
Reviews on Trustpilot
Business-wide
Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a really professional and…
I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.
Hi Gosport Automotive, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotOur Beals Agent was excellent.
Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.
Hi Luke, Thank you for your lovely review. Feedback like this means the world to us. The team will be delighted to hear this! We hope you have a great day! :)
5/5
TrustpilotLucy from the north end branch has…
Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****
Hi Alex, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
GoogleKelsey and Beales were fantastic, made everything simple and easy with the whole process Definitely recommend and will use again in the future
Hi Wil, Thank you for your lovely review. Feedback like this means the world to us. The team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotI have dealt with Emma from Park Gate…
I have dealt with Emma from Park Gate for a number of years, she has always been helpful, comunicative and insightful about the market and made the buying and selling process a simple and easy procedure.
Thanks for the review, Duncan! We are glad that Emma has built a great relationship with you and we hope that you continue to use our services.
1/5
TrustpilotAbsolute Garbage Company
On the day me and my housemates were due to move in, we were given our contract and this is when we learned that the price listed on the Beals website was innaccurate. Due to it being such short notice we were pressured to accept this and move in anyway, otherwise one of us would have essentially been rendered homeless.Once we started living there, we learnt that the walls were full of holes that allowed pests in during the winter; half the cooking equipment is barely functional; the bathtub was falling apart since day one; there are several floorboards that are loose or missing; and the garden was in a state that Bealls themselves described as "unlivable" condition. When they finally did hire someone in to fix the garden, they left behind ten bin bags worth of garbage. They said they would come back for it, but never did.Conversations with the landlord (on the rare ocassion he was available) suggest he has never even seen the property he rented to us.On top of all this, when Beals staff come to do viewings for future clients, they complain to us about the above issues as if they are our fault.Overall, renting from Beals has not been a great experience for me.
Hi AA, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
5/5
TrustpilotAmber has been non-stop
Amber has been non-stop, for the past 3 years, so integral helping me with my buying/selling and rental of my properties. Proactive & resourceful, she’s truly a competent & professional ambassador for the Company.
Thank you so much Gary for your review!
5/5
TrustpilotThank you to Jessica bishop for making…
Thank you to Jessica bishop for making our move so easy. Externally friendly and happy to help.
Hi Jack, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
5/5
TrustpilotCan I just say what an amazing job you…
Can I just say what an amazing job you guys do as a high street brand. I have used both an independent and now Beals being a high street letting agency but I have to say you guys are fantastic I wish I had used you from the get go. Beals truly looks after their landlords and their properties so well. I have been dealing with a lady called Jessica Bishop and you are an asset to your company you do a fantastic job, I’m absolutely thrilled. Thank you :)
Hi Amie, thank you for taking the time to review your experience with Beal's Gosport! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service! We have passed on your positive feedback to Jessica she is very grateful! Have a good day :)
5/5
TrustpilotKatie Healey has been so helpful
Katie Healey has been so helpfulThrough this process, and assisted us with anything that we have asked and gone ten extra mile for us!!!
5/5
TrustpilotChloe was amazing and so reassuring…
Chloe was amazing and so reassuring throughout the whole process. So nice to hand someone that’s actually happy to help!
Hi Ava, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
5/5
TrustpilotYh good Chloe was and absolute star helped me…
Chloe was and absolute star helped me massively my first time move home and couldn’t thank her enough
Hi Archie, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
1/5
TrustpilotUnprofessional Incompetent, Deceitful.
Unprofessional, Incompetent, Deceitful.Beals are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.
Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. We have searched our systems with the name given on review but are unable to find record matching that name.Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
5/5
TrustpilotPleasantly surprised
Pleasantly surprised! After my brother had a bad experience letting through beals estate agents I was fairly hesitant when I realised the property I wanted to buy was with the same company. Akshay Chotai is hands down one of the best estate agents I have come across. He is very knowledgeable and personable and listens to what you are saying. I would definitely buy my next property through him without a doubt!
5/5
TrustpilotThank you!
I recently moved flats and felt the process was smoother with Beals then other agents. Now moved in, Natalia is always happy to help with the silly questions I still haveThank you
5/5
TrustpilotI had the pleasure of Zoe Cook who went…
I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure.This was the havant branch.
5/5
TrustpilotAmazing estate agents
very good estate agentsMassive shout out to Chloe. She has been amazing though the hole proses. Really friendly and easy to talk to and very helpful with everything. couldn't thank her enough for everything she has helped with as a first time buyer I she has helped us out a lot. All other members of staff I have spoke to have all been friendly and helpful too.
5/5
TrustpilotGreat customer service
Spoke to Esmee on the phone, was really lovely and very helpful answering all my questions.
Hi Abigail, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotLouise was very friendly
Louise was very friendly, professional and helpful at all stages of my purchase. Highly recommend if you’re looking to move.
Hi Chloe, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
GoogleVery happy with Kelsey help. She is great agent, very kind and helpful. She has negotiated for us house. Highly recommend Kelsey.
Hi Ewa, Thank you so much for sharing your feedback with us. Kelsey was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLuenna from Beals
From day one Luenna has been a friendly and professional embassador of the Beals team making our transition into our new home a pleasure. She has been there to answer all questions and supported us with every little detail. We'll deserving of the 5 stars and a great role model for the rest of the agency. I would recommend Beals again based on Luenna's engaging approach and handling of our move.
5/5
TrustpilotGreat service from Beals...
Huge thanks to both Ben Foster and Emily Woodings at the North End branch of Beals for their assistance in selling my flat. Ben came to value the flat and was friendly, quickly understood my situation and took the time to answer my many questions. A buyer was found quickly and communication with Emily throughout the sale was very good and quick. Happy to recommend Beals to those looking for a professional yet personal service.
5/5
TrustpilotHayley from Beales
I cannot thank Hayley enough for sorting the property after the tenants had left it in such a poor state. Really professional attitude and did everything and more that she promised. Real asset to beales.
Hey Paul, we are over the moon that Hayley made your experience with Beals so positive! You were in great hands with one of our brilliant employees.
5/5
TrustpilotA big thank you to the Beals team
A big thank you to Madeleine, Saskia and the whole Beals team for their help throughout the entire house purchasing journey. Their service was efficient and their manner polite. To top it all off, Saskia very kindly picked me up from the station in the pouring rain and drove me to my front door to hand me the new keys. A thumbs up from me 👍🏼
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