Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI sold one of my investment properties…
I sold one of my investment properties through Beal's. Dan Fitzgerald dealt with the management of this sale, he was excellent. I was under time pressure as I needed the sale to complete quickly as a previous sale had failed to complete (nothing to do with Dan). Dan quickly understood my issues / timescales and worked with everyone involved to ensure the sale was managed at all stages. He also kept me fully upto date without any prompting on my part. I strongly feel Dan was instrumental in closing this sale. Dan - thank you.
Frank · 15 October 2019
★★★★★ 5/5
TrustpilotFantastic customer service from Beals…
Fantastic customer service from Beals Estate Agents in Hedge End. We dealt with Liz Parsons who worked enthusiastically and tirelessly and went the extra mile in her efforts to sell our property. Any queries we had were answered promptly and we were always kept up to date with immediate honest feedback from any viewings done.We used Beals own solicitors and found this a very pleasant experience with everything being clearly explained by our main contact Tanya Flack, who was superb in communicating with us every step of the way, making our experience completely stress free by keeping us constantly updated. We would highly recommend Beals and their solicitors for their outstanding service.
Marie · 10 October 2019
★★★★★ 5/5
TrustpilotCustomer Service
My wife and I had been on the market for several months with another local agent in Hedge End. We received a letter in the post from the Sales Manager Jack. We invited him round the next day and within 24 hours it was on the market. After only two weeks his colleague Liz found us a buyer. The aftercare we have received from Liz is incredible. We would, and have, recommend Beals to several family and friends since who are looking to move.
Richard · 9 October 2019
★★★★★ 5/5
TrustpilotSince purchasing Flat 3 Admiral House…
Since purchasing Flat 3 Admiral House to let, I have had nothing but superior service from Beal's. I have been kept informed at all times of issues affecting my position as landlord. Recently the flat came up for let and the effort put in by Matthew Rudd and Jade to find the right tenant I found most impressive. Again, I was kept informed from initial interest, through credit checks and the tenant moving in at all times. At all times during the process Matt filled me with the confidence that a landlord needs to ensure their interests are being looked after. A highly trustworthy individual, I would thoroughly recommend Matt and his team to anyone looking to let their property.
Jonathan · 4 October 2019
★★★★★ 5/5
TrustpilotJay at Beal’s has been great from the…
Jay at Beal’s has been great from the start always on the end of the phone to help with anything. The whole rental went smooth from start to finish. There was plenty of help to set up bills.
Mike · 7 August 2024
★★★★★ 5/5
TrustpilotWe had a great experience with Beals
We had a great experience with Beals. Lauren was fantastic liaising between us and our sellers. Katie then took over as Sales Progressor. She was incredible - organised, knowledgeable and dedicated! On the case at every stage - absolutely recommend!!!
Sarah · 4 July 2024
★★★★★ 1/5
TrustpilotDon't rent with beals.
2 years of dealing with beals, awful company, do not care about the customer. Constant house issues, maintenance team will take weeks to even get anything sorted, could name atleast 4 office workers who have either lied or denied lying at multiple points. Pass you around the office so they don't have to deal with you, endless amounts of issues, often tell you they will call back and don't. Do not rent with beals. Poor company at best.
John · 18 January 2023
Agent replied · 26 March 2024
Hi John, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotDefinitely a 5 star experience
Definitely a 5 star experience. Oliver Sourmenidis , Parkgate Branch did an excellent job. We viewed a property with him on a Saturday and we moved in on Thursday. He facilitated our move in less than a week. He was completely understanding and empathetic of our situation after we have been messed by another agency. He is friendly, professional and very efficient. I’ll recommend Beales to anyone looking to rent a property.
Sebe · 16 October 2021
★★★★★ 5/5
TrustpilotGenuine agents
Genuine agents, go more than the extra mile to help you get the prefect home that you want. honestly James & Sarah are the best, they worked their magic in getting me my dream home, i cant thank or praise them enough, they are the best. If like me you have to make big decisions on your own, they are so genuinely supportive.
Louise · 17 February 2024
Agent replied · 24 August 2024
Hi Louise, Thank you so much for sharing your feedback with us. James & Sarah was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotIn the loop
Kept constantly informed about the progress of my sale with regular phone calls. Never needed to phone or chase to find out the current position. Thank you to Brett and the staff at the North End Office.
Richard · 10 March 2022
Agent replied · 26 March 2024
Hi Richard, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotJon and the team have been proactive…
Jon and the team have been proactive throughout the sale of our house. We had an offer within 3 weeks of the house going on the market. Beals gave us twice the amount of viewings than we got from our other estate agent.Jon spent 2 days showing my partner and I around different properties in our desired area and budget, this was an invaluable process to finding what we wanted in a property and ultimately purchasing our new home.
Emily · 26 November 2019
★★★★★ 5/5
TrustpilotBeals well recommend worth 5 stars !!
Team beals very good from renting out my property and selling it.Hayley worked very well on my house. Hayley got my house back up to scratch for selling my house after they rented my house out for three years. Team beals done a Stirling job renting my house out,I was 0n the beals gold plan. When I decided to put it on the market and the tenants contract finished. Beal were then asked to sell it they got hayley and the dedecorating and cleaning team for one week, to bring the property to decent state.They did an amazing job. The property was put on the market it was sold within 24 hours.Three lots of people looked at it all put offers and one couple put in the full asking price.Beals all day long!!! Mr Barker happy customer!!
Richard · 15 June 2019
★★★★★ 5/5
TrustpilotLouise was so helpful towards us when…
Louise was so helpful towards us when we purchased our property. Great communication at every step of the way. Will recommend to friends and family.
Philip · 3 June 2023
Agent replied · 26 March 2024
Hi Philip, Thank you for your lovely review. Feedback like this means the world to us. Louise was delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotHouse sale
Louise is a credit to the company she was so professional so helpfull & very funny excellent service will definitely recommend to friends & family
Anne · 2 June 2023
Agent replied · 26 March 2024
Hi Anne, Thank you ever so much for taking the time to review Beal's Gosport Office. Louise and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotLovely and Helpful team
The staff there were very kind particularly Erin, she helped me throughout the process. I am waiting for the background process to be completed, hopefully I'll move into my new home this month.
Jorbin · 20 August 2022
Agent replied · 26 March 2024
Hi Jorbin, thank you for taking the time to review your experience with Beal's Bitterne. Erin will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotLovely staff
My experience with beals and especially with employee Isobel was great, definitely recommend :)
Abi · 20 February 2024
Agent replied · 24 August 2024
Hi Abi, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotHighly recommend Jessica bishop if your…
Highly recommend Jessica bishop if your looking for a property she was very informative and very quick to get everything sorted.
Consumer · 10 September 2023
Agent replied · 26 March 2024
Hi, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
★★★★★ 1/5
TrustpilotA Stressful and unprofessional experience
Bad experience with this estate agency. Even though we put a holding deposit down and were told we had to sign and pay for the property within a week of doing so, it took 2 months to finally sign the contract - 3 days before we were due to move in (bare in mind we had to also move out of our old property so we're extremely concerned we would have no where to live!!). We made constant attempts to pay the deposit and first month's rent, to no success until we finally moved into the property (we called the landlord directly to get the keys) . I received a corse phone call from Beals asking why we have moved in if we haven't paid yet. I told them we tried to pay but they hadn't given us any information to do so. The only way I can describe their response was stroppy, which was outrageous considering we made every effort to pay and it was all on them to hand over the details!! They kept blaming it down to staff holidays which was unprofessional as it isn't down to me to work around their holidays, especially when there is a risk of being homeless due to not signing/paying until the move in day. This was an extremely stressful experience as we had to move out of our old property by a specific date and were extremely concerned about the cross over period (and therefore being homeless) as we hadn't signed or paid for the property, due to their staff shortages, until the day we moved in. Finally, they were extremely bad at responding to emails, often simply ignoring them until I phoned up a week later to receive an answer.
Devon · 13 September 2022
Agent replied · 26 March 2024
Good Afternoon Devon, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Your reviewer name does not show on our system. Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 1/5
TrustpilotCompletely awful company
Completely awful company. They don't let you finish the tenancy in 1 month as it should be,they need 2 months for that. Aswell you will have to contact them every single day and still not having your deposit back after 1 month. Aswell they will enter into your flat with other people,not knocking into the door and show it without any notice and when you not even thinking to move out. Be careful with whose scammers.
Andreea · 17 December 2024
★★★★★ 5/5
TrustpilotGreat service.
Right from the first viewing of our new rental Jessica was supportive and a great negotiator between us and the landlord, great service.
Mike · 8 July 2023
Agent replied · 26 March 2024
Hi Mike, thank you for taking the time to review your experience with Beal's Fareham. Jess will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotEsmee was very helpful and pulled me…
Esmee was very helpful and pulled me through a tough time with understanding mortgages and the rates at the moment
Luke · 20 September 2023
Agent replied · 26 March 2024
Hi Luke, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend Beals North End - professional, helpful and friendly throughout. Lucy was a pleasure to deal with and I would definitely return again in the future. Thank you Beals.
Gareth · 11 November 2022
Agent replied · 26 March 2024
Hi Gareth, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
GoogleI dealt with Ollie and Kelsey-Ann for my rental, they were both really responsive and efficient, I’d definitely use Beals again based on their customer service
Amy · 27 March 2023
Agent replied · 26 March 2024
Hi Amy, thank you for reviewing your experience with Beal's! Ollie, Kelsey-Ann and the entirety of the team were delighted hear you had a great rental experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotGreat company sponsors my
Great company sponsors mySons football team and a great help! Thanks to Dan!
Victoria · 17 February 2024
Agent replied · 24 August 2024
Hi Victoria, thank you ever so much for your lovely feedback. We hope you have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.