Trusted Agent profile · Park Gate, Hampshire
★★★★★
1,974 reviews across 3 platforms
3-5 Middle Road, Park Gate, Hampshire, SO31 7GH
Part of Beals, see every office.
Beals's office in Park Gate, Hampshire, at 3-5 Middle Road, is rated 4.8 out of 5 across 1,974 reviews on three platforms, including 72 Google reviews rated 4.6.
72
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,850
Reviews on Trustpilot
Business-wide
Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
5/5
TrustpilotBillie was fantastic start to finish!
Billie was fantastic start to finish with our rental property. Always available to answer questions and meet us for second viewings! We felt very looked after and the property was in fantastic condition on moving.
5/5
TrustpilotThankyou to beales and lucy
After deciding to place my property on the market, my next decision was which estate agent to choose.I had been recommended beales and in particular Lucy one of their employees.After speaking with Lucy, I decided to place my trust in her and beales estate agency.My house has now been sold with thanks to Lucys professionalism, knowledge and character.I would definitely be recommending beales to anyone selling their home and in particular to ask for Lucy.
5/5
TrustpilotJack T is a real asset to Beals at Park…
Jack T is a real asset to Beals at Park Gate; his knowledge, experience and humour put us at complete ease when looking for our forever home, especially at a time we felt ‘we had nothing left. If we said ‘don’t know’, Jack would know, if we said ‘hate it’, Jack would fix it so we could say “I’m love it”. Customer service was 5x5.
Hi Kirsti, thank you for taking the time to review your experience with Beal's Park Gate. The team will be delighted to hear this! Have a good day :)
5/5
TrustpilotRental accommodation review
We found our experience with Beals excellent and stress free.Jade Goulding showed us around the flat. She was very careful to keep the social distancing at this difficult times. She was very polite helpful answering any questions we asked. She spoke to the landlord and asked a few questions we had. She helped us through every step in completing the necessary paperwork as this was the first time we have rented. She kept us informed as things progressed either by phone, email, or text.On the day of signing the contracts she went through everything to make sure we understood it all. A big thank you to Jade .A very big thank you to Jade Goulding.
5/5
TrustpilotBeals amazing team, Dan and Darren especially
Dan and Darren have worked wonders during the last 7 weeks. We were let down by a previous landlord 1 week before being due to move in and managed to get an offer accepted on a new house with beals the same day, the day of lockdown. We had massive issue with Honelet but Dan managed to get things sorted for us and was a pleasure to deal with. We are now 7 weeks later ready to pick up our keys and move in after they pulled a rabbit when it turned out 3 carpets were missing 5 days before move in day! Dan, Darren and the team at beals were a pleasure to deal with all the way through and always kept us updated....i really dont think we would of been able to move without them!! 5*
5/5
TrustpilotI've dealt with Dan Frogely and his…
I've dealt with Dan Frogely and his team for several years now, and can always rely on them for a great service. There is always someone on hand to help and provide good, honest, professional advice. Top notch, thanks guys!
5/5
TrustpilotRented Property search
Used Beals while looking for rented properties. Very reactive in my search plus showed me properties that fitted my wants. Staff - Leah was om time for viewings and dealt with all paperwork promptly and quick at getting answers. Fully recommend.
Thank you Darin for your fantastic review! The team in Park Gate really appreciate it
5/5
TrustpilotWonderful experience from start to…
Wonderful experience from start to finish. Jay and Ollie were great! They Made what is usually a stressful timeVery enjoyable. Very friendly yet very professional A*
Hi Hayley, Thank you for your lovely review. Feedback like this means the world to us. Jay & Ollie were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotHuge thank you to Ollie for giving me…
Huge thank you to Ollie for giving me expert advice on a recent property purchase. His knowledge, expertise and negotiation skills were fantastic. Would certainly recommend.
Hi Chris, Thank you for your lovely review. Feedback like this means the world to us. Ollie was delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotCan’t thank Hayley Gooding enough
Can’t thank Hayley Gooding enough. She helped trace a previous tenant to recover damages. Turned what could of been a disaster into an easy experience with great outcome, thank you!
Thank you, Paul, for reviewing your experience at Beals Head Office! Hayley will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
5/5
TrustpilotFantastic service
Fantastic service , friendly and helpful thank you Lucy Watt you made a stressful time excellent
Hi Sara, thank you ever so much for your lovely feedback. Lucy will be delighted. We hope you have a great day!
1/5
TrustpilotIncredibly bad
I’ve had an offer on my house since November. First they told me the buyer was a cash buyer. Presumably to get the deal. Then when this ‘cash buyer’ took out a mortgage, the sale ground to a halt. When I asked them to speed things up, they tried to pin the delay on me. They also asked me for £500 for the buyer to compensate him for the delay - unbelievable! Their nominated solicitors are also incompetent. Asking for the same information over and over again. When I seek updates, neither Beales or their solicitors respond to calls & emails. I had to threaten to pull the house off the market just to get someone to call me. There was a bit of activity as a result. After that, silence again. My experience with Beales is that of sitting in an information vacuum for almost 5 months, being duped into a sale to a ‘cash buyer’ (who wasn’t at all), and suffering both their and their solicitor’s incredible incompetence, including repeated requests for the same documents. And still, no sign at all of a date for exchange of contracts, let alone completion.
5/5
TrustpilotOliver S - Park Gate
Oliver was professional, patient and friendly through out the whole process. One of the most knowledgeable Estate Agents i’ve dealt with and will be coming to again in the future!
Hi Mia, thank you for taking the time to review your experience with Beal's Park Gate. Oliver will be delighted to hear this! Have a good day :)
5/5
TrustpilotAdam from the Park Gate office is brilliant.
Adam from the Park Gate office has been nothing less than totally professional in his attitude & dealings with me in the sale of my house. He has definitely gone way above & beyond & far far more than the "extra mile" often referred to. I have had nothing but confidence in his abilities. If he said he would do something it would get done, which left me at ease.I would not hesitate in recommending Beals Estate Agents but obviously in particular Adam at the Park Gate office.
4/5
TrustpilotTo say Phoebe Hilton has gone above and…
To say Phoebe Hilton has gone above and beyond her role as an agent would still not give her the credit she deserves, she has absolutely been amazing on how she has help me find a property after losing one a day before I should of got the keys... she has kept me in the loop on progression throughout my finding a property, she truly has been outstanding so thank you Beals for employing an outstanding person, I would certainly recommend Phoebe and Beals.. thank you once again Samantha Parker
5/5
TrustpilotBeals+ Emma Bedford
Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma
Hi Dean, Thank you so much for sharing your feedback with us. Emma & the entirety of the team were delighted to hear this. We hope you have a great day!
5/5
TrustpilotWe had a property to sell earlier this…
We had a property to sell earlier this year after the death of a family member. We spoke to 4 local independent Estate Agents and chose Beales to manage the sale after meeting Emma from the Park Gate branch. We warmed to Emma from the outset, she was professional, upfront and honest, keeping us informed throughout the process when required. We were delighted with the way the sale of the property was managed and would definitely recommend Beales.
5/5
TrustpilotEasy smooth process
As a first time buyer, the process couldn't have been easier thanks to Lily, Kirsty, Stacey and the whole team really. From the viewing of my new property to receiving the keys, I never had an issue. Always felt welcome when going into the store to speak to them and and always so friendly on the phone. It wasn't stressful at all and if you are a first time buyer, you can relax and they will take care of things and keep you in the loop at all times on how the process is going. Thanks again
5/5
TrustpilotChloe is absolutely brilliant
Chloe is absolutely brilliant! She was friendly, efficient, and incredibly helpful throughout the entire process. Everything went smoothly thanks to her. Highly recommend!
5/5
TrustpilotThank you so much to Lauren for your…
Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*
Hi Ceri, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!
5/5
Trustpilot5* Professional Service
We initially made a massive mistake and put our house on the market with Purple Bricks and after receiving apauling service from PB a family member recommend Beals. We cannot recommend Joe Lucas and his team enough! Ben came to value our property and take photographs, he took his time and was so professional throughout and the difference in marketing standards compared to PB was a different class. The team in the office are always on hand, they provide regular updates, return any calls promptly and are extremely helpful wether it's a member of the sales or lettings team answering the phone. They have managed to sell our property in less than two months which is quite an achievement over the quieter Christmas period. Joe has dealt with negotiating the offer from our buyer in a highly professional manner. We would only use Beals in the future for any sales or lettings and highly recommend Joe and his team!
5/5
TrustpilotBeals Park Gate
Very happy with our new home and couldn’t praise everyone at Beals enough for helping us through the process. It was fast, easy and they took no time in replying to any queries we had and resolved them straight away. Jack Clothier was very polite, friendly and very informative about our new property and made the whole experience a breeze. Highly rate this company and would go through them time and again but now must enjoy our lovely new home. Thanks again Jack and all the Beals crew that made it happen!
5/5
GoogleMoved into a property through Beals this week, the whole process was quick and easy. Kelsey was so helpful from the flexible viewing times all the way through to the move in process at the end. Thank you.
Hi Thomas, thank you for taking the time to review your experience with Beal's Park Gate! Feedback like this means the world to us. Kelsey was very grateful to hear your positive feedback. Have a good day :)
5/5
TrustpilotAdam at Park Gate was exceptional
I found my experience with Beales park gate branch excellent. Adam was very helpful and went that extra mile helping me overcome a few of the usual and not so usual hurdles. He remained impartial with me and my ex partner and returned calls and e mails promptly. As an naturally impatient person I found Adam was always happy to help and chase for updates reporting back to me.Even at the beginning I was very happy with the amount of viewings I got which unlike some estate agents remained high throughout and it was obvious that the team as a whole were making efforts to market my propertyThanks all
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Park Gate office has 1,974 reviews across three platforms: 72 on Google, 52 on Facebook (across the whole business), 1,850 on Trustpilot (across the whole business).
Beals Park Gate is rated 4.8 out of 5 across all 1,974 reviews, and 4.6 out of 5 on Google from 72 reviews.
Beals Park Gate, 3-5 Middle Road, Park Gate, Hampshire, SO31 7GH.
