Trusted Agent profile · Paddock Wood
★★★★★
918 reviews across 2 platforms
Church Road, Paddock Wood, TN12 6HF
Part of Countryside Homes Home Counties South, see every office.
Countryside Homes Home Counties South's office in Paddock Wood, at Church Road, is rated 3.3 out of 5 across 918 reviews on two platforms, including 31 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. Countryside Homes Home Counties South hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Paddock Wood.
Every review we hold for the Paddock Wood office, from every platform, shown as written. First names only.
5/5
Trustpilot*****
Brilliant service from our first appointment. Tara and Anne couldn’t be more helpful, always on hand whenever I had any queries. Compared to previous experiences we can’t fault Countryside.
Hi Jade, thank you for taking the time to leave your review, we are really pleased to hear you have had a good experience with us. We have passed your feedback onto the team.
5/5
TrustpilotCountryside have been fantastic
Countryside have been fantastic, ensuring we were looked after from start to finish, couldn't have asked for more!
Hi there, thank you for sharing your review. We're pleased to hear you've had a positive buying experience with us.
4/5
TrustpilotVery impressed with Bradley and Nicole…
Very impressed with Bradley and Nicole at the Base office in Harlow. Their assistant and provion of information and guidance throughout the purchase, was fantastic. Ola Balogun
Hi Ola, thank you for leaving your review with us. We are pleased to hear your positive feedback and have passed this on to the team internally.
5/5
TrustpilotVery helpful and efficient staff!!!
Very helpful and efficient staff!!!Felt valued and been listened to.Buying a new house can be stressful and support from Gavin and Rhodri (Cityfields Wakefield) its much appreciated.
Hello, thank you for leaving your review with us. We are pleased to hear your positive feedback and have shared this with the team internally.
5/5
TrustpilotLouise Martin has provided one of the…
Louise Martin has provided one of the best customer service I have ever received. I will recommend my family and friends to countryside for this sole reason alone
Hello, thank you for your review, we are really pleased to hear your positive feedback. We have passed on your comments to the team.
5/5
TrustpilotWe are very happy with the excellent…
We are very happy with the excellent customer services of Lisa and Penny. They are so nice and patience to answer all our queries.
Thank you for your review Jenny. We will ensure this positive feedback is passed on to the team.
1/5
TrustpilotSuch a horrible experience with them
Such a horrible experience with them, glad I did not complete my purchase in the end. Justine from the progression team is a rude and unprofessional lady who has no manners and no idea on how to speak with customers.
5/5
TrustpilotPlot 147
The sales staff have been thorough with keeping me involve and up to date. They are also very polite and have good customer care skills
Hello, thanks for leaving a review with us. We will ensure we pass on your positive feedback to the team.
1/5
TrustpilotDon’t waist your money and time with…
Don’t waist your money and time with this rubish of company, customer services is the worst I ever seen, the company itself it’s rubish, don’t buy a house with them
5/5
TrustpilotThe whole experience at rochester has…
The whole experience at rochester has been first class and very professional. The sales staff are very helpful and friendly. Cannot find fault.
Hi Kevin, thanks for taking the time to leave your review. We're pleased to hear you had a positive experience with us.
1/5
TrustpilotDO NOT BUY
Disgusting company.They left me with no means of bathing for over a week. And ignored most of my emails.I have raised a complaint and they are now avoiding every point raised.Do not buy, they only care up until they have your money.
1/5
TrustpilotShambles of a company
Our perfect family home as first time buyers, totally ruined by being mid-sold a leasehold property that will cost us thousands more than its worth to buy back as they sold the lease on to greedy third party companies without us knowing. Also a tonne of stupid covenants along with it that we didn't know about when buying. Totally untrustworthy company and sales representatives.
1/5
TrustpilotScandalous
Wish I could give no stars. Hiw do they sleep at night with their bulging bank balances whilst victims of the cladding scandal go bankruptAt Berber Parade, London, SE18, we have no cladding but several other issues which contravened standards at time of build. And Countrysude Prooertues refuse to even enter into dialogue. Don't buy from these people
5/5
TrustpilotThe sales team has been amazing at…
The sales team has been amazing at Copenhall Place Countryside. The house we choose design is very modern, good quality material and finish. Thank you.
Hello, thank you for your review. Its great to hear your positive feedback and we have passed this on to the team internally.
5/5
TrustpilotI have not moved into my
I have not moved into myHouse yet but the service from Tara and Anabelle at Wilson chase has been great. They have been very helpful
Hi Lauren, thank you for leaving a review. We are pleased that your journey has been positive and will share this with the team internally.
1/5
TrustpilotCladding and fire safety issues
I bought my flat in good faith after conducting all the necessary surveys. It now transpires we have highly flammable cladding and no cavity breaks on our building. Countryside have washed their hands of us and are evasive when asked for additional information that could help us. Do not buy a flat that this company has built.
5/5
TrustpilotHighly Recommended
Really appreciated the services provided by Ashmere team. Ed has been keeping in touch with us, very professional and explain everything in details.
Hello, thank you for leaving a review. We are pleased to hear your positive feedback and have passed this on to the team internally.
5/5
TrustpilotLovely homes to a great standard in…
Lovely homes to a great standard in comparison to other new homes I’ve seen. Good sales and customer service so far.
Hi Abi, thank you for feedback. We are pleased to hear this and will share with the team internally.
1/5
TrustpilotNV Buildings, Salford. Evidence re cladding required.
If we re going to make any headway with Countryside we need to gather evidence of other developers who have met the cost or contributed to new cladding. We would need to organise a campaign against the directors of Countryside to have any hope of success. I am not sure whether we have any lien which we might use against Countryside.
5/5
TrustpilotExcellent Service
Excellent service from Tara, Lisa and Sian at Abbotsfield. They have been amazing in finding us our dream home and keeping us updated, we would highly recommend!
Thank you so much for your positive feedback - we’re pleased to hear the team have been helpful in your homebuying journey!
1/5
TrustpilotThey sell a dream which is quickly a nightmare
They sell a dream which is really a nightmare. Broken tile in bathroom, patchy paintwork, unfinished garage doors, exposed cables outside, road surface not laid, toilet flush broke, stained carpet and the list goes on, here 2 weeks still waiting for things to be put right.Today access to our own house blocked for 2 days while they lay a road.
5/5
TrustpilotExcellent service from the sales team…
Excellent service from the sales team in Rochester Riverside. All the questions were answered and explained in details. I highly recommend Countryside.
Hi Eva, thank you for leaving a review with us. We are pleased to hear you've had a positive experience and have shared this feedback with the team internally.
1/5
TrustpilotPlumbing was very poor
Plumbing was very poor. Snags not completed and I’m almost 12 months in
4/5
TrustpilotEd for Ashmere
So far, the reservation process has been very professionally handled Ed Meliuskanas for Ashmere. He is responsive and doesn't miss any detail.
Hi Steven, thank you for your review. We are pleased to hear your positive feedback and will share this with the team internally.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Countryside Homes Home Counties South hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Paddock Wood.
