Trusted Agent profile · Paddock Wood

Countryside Homes Home Counties South Paddock Wood reviews

3.3

★★★★★

918 reviews across 2 platforms

Church Road, Paddock Wood, TN12 6HF

Part of Countryside Homes Home Counties South, see every office.

Countryside Homes Home Counties South's office in Paddock Wood, at Church Road, is rated 3.3 out of 5 across 918 reviews on two platforms, including 31 Google reviews rated 3.8.

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3.8 / 5

31

Reviews on Google

This office

Trustpilot logo

887

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Paddock Wood office, from every platform, shown as written. First names only.

1/5

Trustpilot

Very disappointing purchase at…

Very disappointing purchase at Rochester Riverside. Leaking roof and stain on front of house, very creaky floorboards and chip on window pane. Slow responses and poor inconsistent follow up. I would not recommend.

Gerry · 16 April 2023

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️Excellent customer service

⭐️⭐️⭐️⭐️⭐️Excellent customer service second best to none. Well deserved 👌🏽

Hellen · 2 May 2022

Agent replied · 12 June 2024

Hi Hellen, thank you for taking the time to share your positive review!

1/5

Trustpilot

This developer is a disgrace for…

This developer is a disgrace for washing their hands of a development they build only 5 years ago. It has failed an ESW1 fire safety check and flat owners now face bills into thousands of pounds to make the building safe and to even be able to remortgage! Buyer beware

Vasile · 27 September 2020

1/5

Trustpilot

Countryside end our cladding scandal

This developer is a disgrace for washing their hands of a development they build only 5 years ago. It has failed an ESW1 fire safety check and flat owners now face bills into thousands of pounds to make the building safe and to even be able to remortgage! Buyer beware.

Mayur · 27 September 2020

5/5

Trustpilot

We have received excellent service from…

We have received excellent service from the Sales Team at The Boulevard Newark site .

Sarah · 9 February 2021

Agent replied · 12 June 2024

Hi Sarah, thank you for your review,. We are really pleased to hear your positive feedback and have passed on your comments to the team internally.

5/5

Trustpilot

Brilliant service

Brilliant service. Moved recently into our Rochester Riverside home and couldn’t be happier!

Andrew · 9 June 2021

Agent replied · 12 June 2024

Hi Andrew, thank you for leaving a review with us. We are pleased to hear such positive feedback and have shared this with the team internally.

5/5

Trustpilot

Good staff

Good staff, very helpful and patient, welcomed us to our new house very nicely.

Michael · 25 November 2020

Agent replied · 12 June 2024

Thank you for your review Michael, we are really pleased to hear your positive feedback. We have passed on your comments to the team.

5/5

Trustpilot

Rivers Edge Warrington

Rivers Edge Warrington - House built to good standard when externally inspected. Cosmetic snagging issues soon resolved when reported. Staff very helpful and responsive.Thank you!Dzan

Dzan · 3 August 2023

1/5

Trustpilot

Nice glossy brochures...beware

Nice glossy brochures.. But it basically stop there. From fleecing buyers with abusive doubling ground rent, and refusing to remediate to the situation untill pushed hard by owners, councils, public opinion, to not owning to their mistake when faced with non fire safety compliant cladding... Avoid.

Fab · 28 September 2020

2/5

Google

Any snagging that needs doing they drag there feet and half doesn't get done

Claire · 26 March 2024

5/5

Trustpilot

Just moved in

Just moved in, house is great and everyone has been very helpful

Paul · 11 February 2021

Agent replied · 12 June 2024

Hi Paul, thank you for leaving a review. We are pleased to hear your feedback and have shared internally.

1/5

Trustpilot

I own a countryside property (flat) in…

I own a countryside property (flat) in Manchester, and the cladding has been deemed unsafe for use. Countryside has decided it is not their problem that lives are at risk in their propertie and have stuck residents with the bill. Bad ethics from a bad company.

Customer · 7 July 2020

5/5

Trustpilot

Really great service and helped with…

Really great service and helped with all our questions/concerns.

Will · 24 July 2021

Agent replied · 12 June 2024

Hi Will, thank you for leaving your positive feedback. We will pass this on to the team.

1/5

Trustpilot

Mis-sold, mid-lead... give it a miss!!

Bought my beautiful home 6 years ago, never were we told about the doubling ground rent, we are now trapped in a leasehold property which may even become unmortgageable! Mid-lead from the start!Mis-sold from the start! This is a leasehold scandal!!!Do your own research as we are now trapped!!

Jane · 17 November 2018

5/5

Trustpilot

A dream house

A dream house, just perfect and the Countryside team amazing. I highly recommend Countryside.

Carmen · 17 March 2020

Agent replied · 12 June 2024

Thank you for your review, we are really pleased to hear you have had such a positive experience with us.

5/5

Google

Great new houses being built to a very high standard 👏 …

Carlo · 26 March 2024

5/5

Trustpilot

Very happy with the services

Very happy with the services. I strongly recommend.

MARTINSIXTUS · 11 July 2021

Agent replied · 12 June 2024

Thank you for your feedback, we are pleased to hear of your positive experience.

1/5

Trustpilot

We had a lucky escape, but it only cost us £500!

Please re-think before buying any new build home. We had a very lucky escape with this company!Thankfully we backed out of the agreement just in time but lost our £500 deposit, which I’d much rather lose than be in that sort of contract for life.

Charlotte · 9 September 2019

1/5

Trustpilot

A truly unethical company who does not…

A truly unethical company who does not put their customers first. They take no liability for their own actions and yet they make millions in net profit. I for one will never buy from Countryside again and am disgusted in their behavior. (NV Building, Salford Quays)

John · 13 March 2019

5/5

Google

Great new houses being built to a very high standard 👏 …

Carlo · 14 February 2024

1/5

Trustpilot

COUNTRYSIDE CUSTOMER SERVICES DO NOT EXIST!

Please can someone have the courtesy to inform me why my complaint emailed to Customer Services in October 2022 has not yet been resolved.

ELAINE · 31 March 2023

1/5

Trustpilot

sadness

when we moved in, they said the warranty expired e.g. no fixes, very niceanother overpriced greedy developer, why do people even buy from them?

Anna · 23 March 2023

1/5

Trustpilot

STAY AWAY

i was working for them ( from Fairmead agency ).. and Countrysyde dont wanna send my timesheet to my agency,so i cant get paid..Stay Away from Countryside..they are Liars..! ..👎👎👎👎👎👎

Emanuel · 25 July 2022

1/5

Trustpilot

I left feedback recently and was told…

I left feedback recently and was told to contact an email you left. I'm still waiting for a response and that was about 6 weeks ago. Really poor

Ian · 26 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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