Trusted Agent profile · Oxford
★★★★★
287 reviews across 2 platforms
12-13, St. Clements Street, Cowley, Oxford, OX4 1AB
Taylors Estate Agents's office in Oxford, at 12-13, is rated 3.5 out of 5 across 287 reviews on two platforms, including 157 Google reviews rated 4.3.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience started with the pleasant…
My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.
1/5
TrustpilotI vacated the house early as Swindon…
I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.
5/5
GoogleVery impressed with the service. Always ready to help and sort out issues.
Anwuli Ekwuabu thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been provided good service and advise from Taylors staff over the years.
Thank you C Amb for you amazing 5* review! Best wishes, Lucy, Customer Relations.
2/5
GoogleThey take days to respond to e-mails, make little effort to recommend alternatives, need to be prompted to provide details. After much nudging and waiting by the customer there will eventually be a result.
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotTaylor’s Luton George street
An agent from the Luton George street branch told me during a viewing they won’t put my offer forward to the seller because I have my own conveyor and mortgage broker. Another agent repeatedly denied me a viewing at another property for over a month, I had to go and speak to the seller directly and found out that Taylor’s had viewings held during the previous weekend.
1/5
TrustpilotUnprofessional
[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.
5/5
GoogleMany Thanks to Mo and Sanaz through very difficult times. Viewed many properties before reaching final decision and couldn’t be happier. Great service throughout the whole process and we’re both looking forward to creating our new home. Barry & Jo AlexanderPositiveResponsiveness, Professionalism
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
1/5
TrustpilotNorthampton branch awful!
Awful awful people in Northampton branch, customer service could not be worse. Rude staff with not a care in the world about people who actually need a place to live and who essentially pay their wages. Booked a viewing and took days off work for it three times only to be let down at the last minute every time, avoid this shower at all costs.
5/5
GoogleSales team are fabulous and always responsive to queries!
Many thanks Beth Lock for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly staff and good service 👍🏾 …
Rashed Alanber thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Googleprofessional and efficient service. smooth check in experience
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googlethey bring the best tenants every time. Excellent
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
5/5
GoogleSanaz and Mo were both amazing, and helped us secure our first home. Could never thank th enough or recommend highly enough. Thank you againPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
TrustpilotUsed Taylor’s in Cardiff bay
Used Taylor’s in Cardiff bay. Sian and the team were amazing. Definitely recommend them.
1/5
Googlethe worst agency ever, my fridge is broken 4 weeks before. They don't care. Still waiting someone to take an action.
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors is incredibly helpful, easy to deal with, energetic, positive and proactive. They are an excellent firmPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
TrustpilotI really enjoyed my experience working…
I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra
5/5
GoogleExcellent and speedy service by super friendly agent joe at oxford Taylor thank you very much I recommend everyone to use Taylor’s estate agent .great service 👍 …
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
5/5
GoogleI have been in my property renting for over 7 years. Taylors are always helpful, friendly and knowledgeable. Highly recommendedPositiveProfessionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service. We have been looked after very well by Mohammed and staff and would recommend Taylors to family and friends. Thank you.
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
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