Trusted Agent profile Β· Oxford

Taylors Estate Agents Oxford reviews

3.5

β˜…β˜…β˜…β˜…β˜… Good

287 reviews across 2 platforms

12-13, St. Clements Street, Cowley, Oxford, OX4 1AB

Taylors Estate Agents's office in Oxford, at 12-13, is rated 3.5 out of 5 across 287 reviews on two platforms, including 157 Google reviews rated 4.3.

Google logo

4.3 / 5

157

Reviews on Google

This office

Trustpilot logo

130

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Amazing staff very friendly, was my first time using an agent and was very please and guided me through the whole process, would recommend

James Β· 15 June 2020

Agent replied Β· 14 June 2024

Thank you James for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Good customer service

Joseph Β· 15 June 2023

Agent replied Β· 14 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

This letting agent will frustrate your…

This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this comingπŸ’”πŸ’”πŸ’”πŸ’”πŸ’”

Mercy Β· 27 May 2023

1/5

Trustpilot

Very disappointed

Taylors Estate Agency Aylesbury Very disappointed , Lesley Chalmers let us believe that we have made the payment for the holding deposit, just to found out 3 days later that she never took the payment, left the property open on the market and let it to someone else before our referencing came back.

Barbara Β· 8 December 2020

1/5

Trustpilot

Awful estate agents

Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out Β£200 for mortgage valuation and then Β£600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!

Miss Β· 5 December 2020

2/5

Trustpilot

Couldnt care less ! I have used this company,as a landlord…

I've used this company,as a landlord for around 15 years.

M Β· 11 October 2024

4/5

Trustpilot

The all staff at the branch was helpful…

The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.

Mr Β· 26 March 2024

1/5

Trustpilot

Scammers

Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers

Kimberley Β· 26 March 2024

5/5

Trustpilot

The agents were always available and so…

The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.

Emma Β· 15 February 2024

1/5

Trustpilot

The worst conveyancing experience of my…

The worst conveyancing experience of my life thanks to Taylors Estate Agent, Bridge Street, Northampton, they epitomize all that is stereotypically bad about estate agents, do yourself a favour and never view, buy, sell or let a property from these aggressive wide boys.

LH Β· 12 March 2022

5/5

Google

Could ask for any more from the team at Taylor's. Very professional, will certainly be using them again in the future.

James Β· 16 June 2019

Agent replied Β· 14 June 2024

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

I would have no hesitation in recommending Taylors as a letting agency. I have always found them to be polite, efficient and very professional.

Janie Β· 17 June 2015

Agent replied Β· 14 June 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

4/5

Google

"Team was super friendly and professional. Were quick to deal with all of our individual concerns both by email and by phone."

Ryan Β· 16 June 2016

Agent replied Β· 14 June 2024

Thank you for your review! It is great to read that our local team have provided you with a great experience.

1/5

Trustpilot

Dreadful experience of using them for a…

Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.

Jennie Β· 19 October 2023

5/5

Google

Very good service, we have been looked after well by Mohammed and Sanaz. Highly recommended.

Amarah Β· 15 June 2020

Agent replied Β· 14 June 2024

Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.

5/5

Google

Service was excellent and professional.Quick to deal with any problems and answers that arosePositiveProfessionalism

Geraldine Β· 26 August 2020

Agent replied Β· 14 June 2024

Thank you for your 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

One of the best letting agents I have used so far. Such a friendly atmosphere within the office. With kind and friendly staff. Highly recommended for both tenants and landlords. They do all they can to help in every way shape and form. Highly recommended. Can’t wait to do business with them again.

Rachel Β· 17 June 2013

5/5

Google

An excellent office with enthusiastic and knowledgeable staff, would recommend to friends and family for a smooth, hassle-free experience.

Richard Β· 17 June 2015

Agent replied Β· 14 June 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

Clear and efficient communication all the way through. Helpful and professional services! Highly recommend!

Christie Β· 16 June 2019

Agent replied Β· 14 June 2024

Thank you Christie for your 5* review of our team at Taylors, Oxford. Best wishes, Scott

5/5

Trustpilot

Very good service

Very good service, very good company, strongly recommend renting a property with them!

Lyubomir Β· 8 February 2024

5/5

Google

Excellent communication, valuable customer service, reliable management. We are satisfied with the service we got!

Chris Β· 16 June 2017

Agent replied Β· 14 June 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

1/5

Google

Disgusting service throughout.ignored important problems.lied to from beginning,avoid at all costs!

Daniel Β· 16 June 2019

Agent replied Β· 14 June 2024

Thank you Daniel for taking the time to leave us with your feedback. Please be assured that client experience is very important to us and as such I would like to invite you to discuss your concerns further via review@countrywide.co.uk. Kind regards Emma

5/5

Google

Great Service, would highly recommend them.

Dylan Β· 15 June 2020

Agent replied Β· 14 June 2024

Thank you Dylan for the 5* review and recommendation. Kind regards, Lucy

5/5

Google

Great lettings branch with great staff always on hand to help.

Muhit Β· 17 June 2015

Agent replied Β· 14 June 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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