5/5
GoogleKurt was always helpful whenever I had any issues or queries. Quick responses gave great assurance at times
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RMA Properties Oxford reviews
★★★★★
154 reviews across 3 platforms
101a Cowley Road, Oxford, OX4 1HU
RMA Properties's Oxford office at 101a Cowley Road is rated 3.0 out of 5 across 154 reviews on three platforms, including 143 Google reviews rated 3.1. Checked 9 October 2026.
About RMA Properties Oxford
Homes, Rooms and flats to let for Students and Professionals The letting team at RMA Properties are your local property agents. Providing all types of accommodation including houses, flats, rooms for rent and to let for students and professionals alike plus a dedicated landlord team covering the whole of Oxfordshire with over 40 years experience in the marketplace. As your local Oxford property letting agent we have specialist knowledge of the area Student Shared Accommodation Houses & Rooms Available to Let Close to the University If you are a student and aim to study at Oxford Uni, we can certainly help you. With a great choice of student rooms and shared houses in properties throughout the area to fit your budget and as close to the Uni as possible. Property Letting Looking to do business in Oxford? Need a house or flat? Look no further than RMA. We have a dedicated team who can help you.With lots of properties on our books, we are sure we can find the right property that matches your requirements and all hassle free. Come in and meet the RMA property team Why not pop in meet us and see how we work, share a coffee and browse our great choice of properties available throughout Oxfordshire.Our address is: 101A Cowley Rd, Oxford OX4 1HU
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat agency. Professional and efficient service. Highly recommend
1/5
GoogleMy experience with RMA has been atrocious right from the start. If I could I wouldn’t even give this letting agency one star. When we moved into the building the condition of the house was poor, showers didn’t work, boiler didn’t work, mould was all over the bathrooms creating a hazardous environment unsuitable to be living in. When it came to reporting these issues RMA did not immediately attempt to fix these issues, instead they ignored our emails and gave countless excuses. Not long after moving into the property we discovered the house was riddled with bed bugs, this issue was claimed to be taken care of weeks after the issue was first pointed out to RMA. The fumigation process they used to clear this issue was not successful and within the next week more bed bugs where spotted. Above one of the rooms was a family of rats that have been living rent free for months with nothing been done to challenge those pests. Upon reading other reviews on this company it’s pathetic to see 5 star reviews from family members of the employees and I would HIGHLY recommend you never rent using this company
1/5
GoogleI have had the worst experience with RMA. I had issues with my roommate and they never took action. I felt so helpless and from my point of view they are so unprofessional and so not willing to help. I will definitely avoid RMA in the future.
1/5
GoogleI would give -5 stars if I could. When we moved in, there was rotten rubbish all over the drive, slugs in the kitchen and none of the fuses were working. If I listed all of the laughable situations we were put into by this joke of an agency, this review would be a novella. The house was perpetually damp, it took them months to give us dehumidifiers- our clothes were literally going mouldy in the cupboards. We had to hassle them to get anything fixed around the house - sometimes there would be waiting times of weeks. The amount of money we paid for the living conditions provided is outrageous. And now we've moved out months ago, they are still refusing to give back hundreds from the deposit despite the appalling state of the house when we moved in, and the fact we left it extremely clean. Total scammers. Avoid!
5/5
GoogleMy experience renting with RMA Properties was excellent. They helped me find the perfect property and addressed maintenance issues promptly. Their professionalism and efficiency in handling paperwork ensured everything was completed accurately and on time. I highly recommend them for rental accommodations. Additionally, the staff at RMA Properties was friendly and approachable, which made the rental process less stressful. They were always available to answer any questions or concerns I had, and they made sure I felt comfortable throughout the entire tenancy.
5/5
GoogleWe had a wonderful experience renting a property through RMA Properties. The entire process, from arranging the viewing to the handover, was smooth and convenient. Our property manager, Silas, was exceptionally helpful, polite, and prompt in addressing and resolving any issues. Thank you to the entire team for your support!
1/5
Googlef you don’t want to spend months arguing with them over your deposit after moving out, don’t consider renting any property managed by RMA. They’re known for finding excuses to deduct deposits, and their staff are very unprofessional and unfriendly.
1/5
GoogleBig mistake that they are leaving the West End…
5/5
GoogleKurt has been great, responds to any issues quickly.
5/5
GoogleAll I can say is that I wish I had known about RMA earlier. They offer professional and impeccable service...swift to resolve complaints...simply second to none from my experience. Kurt, our housing manager, is just one of my favorite people to speak to. He makes us feel heard. Fiona's level of patience with us during the viewing was exceptional. Overall, my experience with RMA so far has been excellent.
1/5
GoogleThey delayed our deposit forever, and then took off random charges saying we damaged the wall (when we didn’t) and a £700+ cleaning fee when the house was left clean. Very unprofessional, avoid RMA properties!
1/5
GoogleI would give -5 stars if I could. When we moved in, there was rotten rubbish all over the drive, slugs in the kitchen and none of the fuses were working. If I listed all of the laughable situations we were put into by this joke of an agency, this review would be a novella. The house was perpetually damp, it took them months to give us dehumidifiers- our clothes were literally going mouldy in the cupboards. We had to hassle them to get anything fixed around the house - sometimes there would be waiting times of weeks. The amount of money we paid for the living conditions provided is outrageous. And now we've moved out months ago, they are still refusing to give back hundreds from the deposit despite the appalling state of the house when we moved in, and the fact we left it extremely clean. Total scammers. Avoid!
5/5
TrustpilotMs Madeleine Kiss
Ms Madeleine Kiss, (Melbourne, Australia) my Property Manager from RMA is simply efficient, professional and dependable. For all the times I've sought her help and advice, she has been very forthcoming with prompt and useful responses. In recent months, I've had a bad spell over my misunderstanding of the numerous aspects of Aus Taxes. As always, Ms Madeleine did not disappoint when I sought her assistance to sort matters out. She went the extra mile to contact a Tax Company I had been in touch with years ago - just to understand better my unintentional Tax missteps. She had also consulted a Senior Officer at RMA (another very helpful lady), so as to put the problems to bed in the best possible way. While the matter has yet to be fully resolved, I believe and trust that Ms Madeleine will bring the unhappy state of affairs to a happy closure in the not too distant future. I'm incredibly grateful , Madeleine. THANK YOU for all you have done and continue to do! Gratefully, Magdalein
1/5
GoogleThey delayed our deposit forever, and then took off random charges saying we damaged the wall (when we didn’t) and a £700+ cleaning fee when the house was left clean. …
1/5
GoogleTerrible agency. We are students here so they take advantage of us. No curtains in bedroom for first month. Both showers broke. Repairmen only came in when threatened with council action, in fact they rushed in 30 minutes before the council arrived. Broken cupboards, ants everywhere. Leaking ceilings with yellow liquid gushing through floorboards. This was our first ever rent but by God you'd have to mess up to get worse. Would put 0 out if 5 if there was an option.
1/5
GoogleHad the worst experience ever, held on to reservation fee which was refundable after cancelling for over a year. Ignored multiple times and lies to me twice regarding the same.
5/5
GoogleHassan and the team were excellent in our last tenancy from start to finish
5/5
GoogleThe staff's were really cooperative and helped me and my friends in a really critical situation. All the documentation process were clear and systematic. Thanks to the team at Cowley Rd., especially Mr.Robin. Great Job!
5/5
GoogleRobin has been very helpful throughout my tenancy - thank you!
1/5
GoogleAbsolute disgrace of an estate agency. The list of issues is almost laughable at this stage. We are 5 weeks into our tenancy and still do not have a properly working shower, a window that we can open in the bedroom, a functioning washing machine, just to name a few. On the day of arrival I was shocked the see the level of dust that was left in the property (images attached), RMA refused to do anything about this and said it was down to us to clean, it was at this point we found out that we weren’t even provided with a hoover. It took them so long to provide us with one that I had to borrow one from the neighbour as I was waking up in the night coughing due to the levels of dust. The level of service has been appalling and I would strongly suggest against renting through RMA.
5/5
GoogleExcellent service! 100% recommended. All the procedures were easy and quick. Thank you so much, Silas, for your help with everything.
1/5
GoogleAbsolutely awful company do not use them for housing. Have never responded to rat infestations in Garden. Dirty everything. Broken carpet treads and so many more. They are impossible to yet ahold of and Robin ignores emails.
1/5
GoogleWhat a poor excuse of a letting agent. I would give zero stars if possible. This letting agent quite clearly tried to take advantage of my household as we were students. They were very unresponsive and unprofessional during our tenancy. Following which they illegitimately tried to claim back on anything they could from our deposit. The house was below average in terms of cleanliness when we moved in, yet they are claiming a £350 cleaning fee despite it being in much better condition then when we moved in. It was very obvious they had no idea what state our property was in when we moved in, so make sure you have plenty of photographic proof but save yourself the hassle and avoid them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about RMA Properties Oxford
How many reviews does RMA Properties Oxford have?
RMA Properties's Oxford office has 154 reviews across three platforms: 143 on Google, 4 on Facebook, 7 on Trustpilot.
What is RMA Properties Oxford's rating?
RMA Properties Oxford is rated 3.0 out of 5 across all 154 reviews, and 3.1 out of 5 on Google from 143 reviews.
Where is RMA Properties's Oxford office?
RMA Properties Oxford, 101a Cowley Road, Oxford, OX4 1HU.
