Trusted Agent profile · Oxford, Oxfordshire

Premier Lettings Oxford reviews

3.9

★★★★★ Good

176 reviews across 2 platforms

207 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Premier Lettings's office in Oxford, Oxfordshire, at 207 Cowley Road, is rated 3.9 out of 5 across 176 reviews on two platforms, including 175 Google reviews rated 3.9.

Google logo

3.9 / 5

175

Reviews on Google

This office

View Agents logo

2.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Premier Lettings Oxford

An independent family firm specialising in residential sales, long term and short term lettings, student lettings, property management and property valuation throughout Oxford and the surrounding villages. With two offices in key locations across the city we provide an unbeatable estate agency services to our clients

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience with Premier. Ellie was great and helped me and 2 mates find a great student House within a week.

Theo · 30 January 2020

Agent replied

Thank you Theo for your 5 star review! Delighted to have helped you find your new home!

5/5

Google

Ellie was extremely helpful throughout the entire moving process. Made it so much easier for me move in smoothly without any problems.

Harry · 5 March 2020

Agent replied

Thank you Harry for your Five Star Review!!

5/5

Google

Ellie is always very quick at replying and will always help us to sort out any queries we may have! Would recommend!

Fleur-Bernadine · 30 January 2020

Agent replied

Thank you for your excellent review! We are delighted to read your feedback.

5/5

Google

Having dealt with many agents as both a tenant and as a landlord over the years in the Oxford area I can safely say that Premier are by far the most professional, honest and efficient one in the city. Its a genuine pleasure to deal with them. I have never had any issues at all and appreciate the high level of customer service that they offer. I cannot recommend them highly enough.

James · 30 January 2019

Agent replied

Thank you so much James for your Five Star review! We are delighted to work with you. Best wishes from all the Team at Premier.

5/5

Google

Good experience with services provided by Premier. Amy has been very helpful, friendly, and professional from house viewing to signing contract. Highly Recommended.

E · 31 July 2019

Agent replied · 30 July 2023

Thank you so much Evan for your 5* review - delighted to welcome you as a tenant with Premier!

5/5

Google

Proffessional and personal letting agency. Called them from abroad concerning an apartment. Charly offered me to make video viewing of the apartment within the same day! During the viewing he was very friendly and professional and answered all the questions I had. Since we made the viewing via video call he also explained us a lot about the area around the apartment which really helped us. Overall great service!!

Simon · 5 March 2020

Agent replied

Thank you so much for your five star review! All the best in your new home. Best Wishes Charlie

5/5

Google

Richard was incredibly communicative, kind and quick with responding. I felt very comfortable with Premier and would recommend!!

Tanya · 1 October 2020

Agent replied

Thank you so much Tanya for your 5 star review!

4/5

Google

Dealt with Charlie and the team and they did a great job. Would recommend and use them again for sure!!

Raychel · 30 January 2020

Agent replied

Thank you Raychel!

5/5

Google

Richard Callow was incredibly helpful when discussing the details with my daughter and sorting things out. 5star would definitely recommend

Andrew · 30 January 2020

Agent replied

Thank you Andrew for your five star review!

5/5

Google

Tom was very professional throughout the process of selling my flat. He found a buyer quickly and was always friendly and helpful!

Bob · 30 January 2019

Agent replied

Thank you Mr Garbutt - we really appreciate your review and wish you well for the future.

5/5

Google

I rented student accommodation through Premier and they were fantastic. Ellie was always very helpful and kept the process really simple for us. I couldn't recommend using Premier more if you want a good professional service where they are happy to help with any query you have.

Harry · 13 April 2021

5/5

Google

Great service from start to finish, our contact Richard was very helpful. I can’t recommend Premier enough, great job.

Josh · 30 January 2020

Agent replied

Thank you Josh!

5/5

Google

We have used Premier while looking for a place to live after we move across the country for work. The staff have been extremely helpful and professional throughout the process and Ellie has been particularly helpful answering all our questions and addressing any concerns we have had. Many thanks again!

Jonathan · 5 March 2020

5/5

Google

Richard is always very helpful. i am very happy with the service him and the agency provide. :)

Diogo · 30 January 2020

Agent replied

Thank you for your five star review Diogo.

5/5

Google

Ellie has been fantastic and very helpful. i'll give her 10 stars but it doesn't allow me :)

Rafael · 30 January 2020

Agent replied

Thank you Rafael

5/5

Google

Ellie was really helpful during my booking of my new house!PositiveResponsiveness

Luke · 20 June 2021

Agent replied · 19 June 2024

Thank you for your 5 Star Google Review Luke!

5/5

Google

Ellie is always very helpful and quick at marketing and letting my properties! Highly recommended.

Wasim · 30 January 2020

Agent replied

Thank you so much Wasim!

1/5

Google

The worst letting agency I have seen in my life. I do not know how such a business can still exist, respect! From the first encounter to the end of tenancy (release of deposit delayed by 1.5 months) a lot of mistakes, miscalculations and time consuming discussions. Completely incapable. A real frustration to deal with Premier in Cowley. Keep your hands away.

Fabian · 30 January 2020

Agent replied

Thank you for your Review Fabian. I am very sorry to read of your dissatisfaction with Premier and will contact you directly to discuss in more detail. Regards Charlie Bartlett

5/5

Google

Charlie Bartlett has been exceptionally helpful and easy to talk to.

Jake · 1 October 2020

Agent replied

Thank you so much Jake!

5/5

Google

Ellie was very helpful, the best estate agents we have been too.

Hannah · 30 January 2020

Agent replied

Hannah thank you so much for your FIVE STAR review!

1/5

Google

Absolutely awful experience. Thoroughly unhelpful and rude staff who were always trying to get as much extra money as possible. It always felt like they were annoyed to speak to us when we tried to stop them cheating us out of more cash with an unbelievable number of hidden charges. Very glad to never have to deal with them again. Avoid at all costs.

Michael · 31 January 2016

Agent replied

Dear Mr Smith, I am very sorry to hear that Premier has not met your expectations. I would like the opportunity to meet with you at your earliest convenience to discuss your review and of course how we can move forward. I will investigate your comments regarding your experience immediately and then contact you to arrange a meeting. I look forward to speaking with you in due course. With regards Charles Bartlett Partner charles@premier.uk.com

5/5

Google

We were looking for a house to rent for a relative in a very specific location. Charlie & all the staff at Premier were very understanding, effective and flexible in finding the perfect property to meet our needs. The application check, credit references & inventory processes all went through smoothly and we are really pleased to take possession today. Thank you Premier!

Nick · 31 July 2018

Agent replied

Thank you so much Nick, best wishes in your new home.

5/5

Google

Ellie was amazing in helping us find the perfect student house!

Clara · 30 January 2020

Agent replied

Thank you Clara!

1/5

Google

I booked an online viewing with this estate agent for a property to let a few days in advance. I then called an hour beforehand and they confirmed it would be going ahead. Ten minutes AFTER the scheduled start time I called to ask why I hadn’t received an invitation to a call for the viewing, and I was told they couldn’t do the viewing… no reason why - just that they couldn’t do it. They didn’t even bother to in advance call to let me know they had cancelled my appointment.

Anthony · 13 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Premier Lettings Oxford

How many reviews does Premier Lettings Oxford have?

Premier Lettings's Oxford office has 176 reviews across two platforms: 175 on Google, 1 on View Agents.

What is Premier Lettings Oxford's rating?

Premier Lettings Oxford is rated 3.9 out of 5 across all 176 reviews, and 3.9 out of 5 on Google from 175 reviews.

Where is Premier Lettings's Oxford office?

Premier Lettings Oxford, 207 Cowley Road, Oxford, Oxfordshire, OX4 1XF.

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