5/5
Had a great experience with Premier. Ellie was great and helped me and 2 mates find a great student House within a week.
Agent replied
Thank you Theo for your 5 star review! Delighted to have helped you find your new home!

Trusted Agent profile · Oxford, Oxfordshire
★★★★★
176 reviews across 2 platforms
207 Cowley Road, Oxford, Oxfordshire, OX4 1XF
Premier Lettings's office in Oxford, Oxfordshire, at 207 Cowley Road, is rated 3.9 out of 5 across 176 reviews on two platforms, including 175 Google reviews rated 3.9.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
An independent family firm specialising in residential sales, long term and short term lettings, student lettings, property management and property valuation throughout Oxford and the surrounding villages. With two offices in key locations across the city we provide an unbeatable estate agency services to our clients
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
Had a great experience with Premier. Ellie was great and helped me and 2 mates find a great student House within a week.
Thank you Theo for your 5 star review! Delighted to have helped you find your new home!
5/5
Ellie was extremely helpful throughout the entire moving process. Made it so much easier for me move in smoothly without any problems.
Thank you Harry for your Five Star Review!!
5/5
Ellie is always very quick at replying and will always help us to sort out any queries we may have! Would recommend!
Thank you for your excellent review! We are delighted to read your feedback.
5/5
Having dealt with many agents as both a tenant and as a landlord over the years in the Oxford area I can safely say that Premier are by far the most professional, honest and efficient one in the city. Its a genuine pleasure to deal with them. I have never had any issues at all and appreciate the high level of customer service that they offer. I cannot recommend them highly enough.
Thank you so much James for your Five Star review! We are delighted to work with you. Best wishes from all the Team at Premier.
5/5
Good experience with services provided by Premier. Amy has been very helpful, friendly, and professional from house viewing to signing contract. Highly Recommended.
Thank you so much Evan for your 5* review - delighted to welcome you as a tenant with Premier!
5/5
Proffessional and personal letting agency. Called them from abroad concerning an apartment. Charly offered me to make video viewing of the apartment within the same day! During the viewing he was very friendly and professional and answered all the questions I had. Since we made the viewing via video call he also explained us a lot about the area around the apartment which really helped us. Overall great service!!
Thank you so much for your five star review! All the best in your new home. Best Wishes Charlie
5/5
Richard was incredibly communicative, kind and quick with responding. I felt very comfortable with Premier and would recommend!!
Thank you so much Tanya for your 5 star review!
4/5
Dealt with Charlie and the team and they did a great job. Would recommend and use them again for sure!!
Thank you Raychel!
5/5
Richard Callow was incredibly helpful when discussing the details with my daughter and sorting things out. 5star would definitely recommend
Thank you Andrew for your five star review!
5/5
Tom was very professional throughout the process of selling my flat. He found a buyer quickly and was always friendly and helpful!
Thank you Mr Garbutt - we really appreciate your review and wish you well for the future.
5/5
I rented student accommodation through Premier and they were fantastic. Ellie was always very helpful and kept the process really simple for us. I couldn't recommend using Premier more if you want a good professional service where they are happy to help with any query you have.
5/5
Great service from start to finish, our contact Richard was very helpful. I can’t recommend Premier enough, great job.
Thank you Josh!
5/5
We have used Premier while looking for a place to live after we move across the country for work. The staff have been extremely helpful and professional throughout the process and Ellie has been particularly helpful answering all our questions and addressing any concerns we have had. Many thanks again!
5/5
Richard is always very helpful. i am very happy with the service him and the agency provide. :)
Thank you for your five star review Diogo.
5/5
Ellie has been fantastic and very helpful. i'll give her 10 stars but it doesn't allow me :)
Thank you Rafael
5/5
Ellie was really helpful during my booking of my new house!PositiveResponsiveness
Thank you for your 5 Star Google Review Luke!
5/5
Ellie is always very helpful and quick at marketing and letting my properties! Highly recommended.
Thank you so much Wasim!
1/5
The worst letting agency I have seen in my life. I do not know how such a business can still exist, respect! From the first encounter to the end of tenancy (release of deposit delayed by 1.5 months) a lot of mistakes, miscalculations and time consuming discussions. Completely incapable. A real frustration to deal with Premier in Cowley. Keep your hands away.
Thank you for your Review Fabian. I am very sorry to read of your dissatisfaction with Premier and will contact you directly to discuss in more detail. Regards Charlie Bartlett
5/5
Charlie Bartlett has been exceptionally helpful and easy to talk to.
Thank you so much Jake!
5/5
Ellie was very helpful, the best estate agents we have been too.
Hannah thank you so much for your FIVE STAR review!
1/5
Absolutely awful experience. Thoroughly unhelpful and rude staff who were always trying to get as much extra money as possible. It always felt like they were annoyed to speak to us when we tried to stop them cheating us out of more cash with an unbelievable number of hidden charges. Very glad to never have to deal with them again. Avoid at all costs.
Dear Mr Smith, I am very sorry to hear that Premier has not met your expectations. I would like the opportunity to meet with you at your earliest convenience to discuss your review and of course how we can move forward. I will investigate your comments regarding your experience immediately and then contact you to arrange a meeting. I look forward to speaking with you in due course. With regards Charles Bartlett Partner charles@premier.uk.com
5/5
We were looking for a house to rent for a relative in a very specific location. Charlie & all the staff at Premier were very understanding, effective and flexible in finding the perfect property to meet our needs. The application check, credit references & inventory processes all went through smoothly and we are really pleased to take possession today. Thank you Premier!
Thank you so much Nick, best wishes in your new home.
5/5
Ellie was amazing in helping us find the perfect student house!
Thank you Clara!
1/5
I booked an online viewing with this estate agent for a property to let a few days in advance. I then called an hour beforehand and they confirmed it would be going ahead. Ten minutes AFTER the scheduled start time I called to ask why I hadn’t received an invitation to a call for the viewing, and I was told they couldn’t do the viewing… no reason why - just that they couldn’t do it. They didn’t even bother to in advance call to let me know they had cancelled my appointment.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Premier Lettings's Oxford office has 176 reviews across two platforms: 175 on Google, 1 on View Agents.
Premier Lettings Oxford is rated 3.9 out of 5 across all 176 reviews, and 3.9 out of 5 on Google from 175 reviews.
Premier Lettings Oxford, 207 Cowley Road, Oxford, Oxfordshire, OX4 1XF.